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Capital Bancorp, Inc. Completes Operational Conversion of Integrated Financial Holdings, Inc.

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Capital Bancorp (CBNK) has successfully completed the operational conversion of Integrated Financial Holdings (IFH) into its systems, following their merger from October 1, 2024. The conversion, executed between February 21st and 24th, 2025, integrates IFH customer accounts into CBNK's products and services.

Former IFH subsidiaries, West Town Bank & Trust has merged with Capital Bank, N.A., while Windsor Advantage became a CBNK subsidiary. IFH customers, including those from the North Riverside, IL branch, now have access to CBNK's full range of services, locations, digital banking, and ATM network.

CBNK plans to open a new branch in Raleigh, NC on March 3, 2025. The company has maintained communication with customers since October 2024 to ensure a smooth transition.

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Positive

  • Completed operational integration of IFH acquisition
  • Expansion of geographical presence with new Raleigh branch opening
  • Expected merger synergies to be realized

Negative

  • None.

Insights

The successful completion of CBNK's operational conversion of IFH represents a important milestone that typically determines the ultimate success of bank mergers. The integration was executed within just 4.5 months of the merger closing, significantly faster than the industry average of 12-18 months, suggesting strong operational efficiency and potential for accelerated synergy realization.

The retention of Windsor Advantage as a subsidiary, rather than full integration, indicates a strategic decision to maintain its specialized SBA lending platform separately. This structure could preserve Windsor's unique value proposition while allowing CBNK to expand its small business lending capabilities across a broader geographic footprint.

The expansion into Raleigh, NC is particularly strategic, as it provides entry into one of the fastest-growing banking markets in the Southeast, characterized by strong demographic trends and business formation rates. This move, combined with the existing Illinois presence, creates a diverse geographic footprint that could reduce market-specific risks.

The smooth system conversion, evidenced by the weekend cutover timing and extensive customer communication strategy, minimizes the risk of customer attrition - a common challenge in bank mergers that can erode up to 10% of the acquired customer base. The integration of IFH customer accounts into CBNK's product suite also creates immediate cross-selling opportunities, particularly in commercial lending and treasury management services.

With the operational integration complete, CBNK is positioned to begin realizing cost synergies, typically targeting 25-35% of the acquired bank's cost base in similar-sized bank mergers. The accelerated integration timeline suggests these benefits could materialize in financial results sooner than initially projected, potentially as early as Q2 2025.

ROCKVILLE, Md., Feb. 24, 2025 (GLOBE NEWSWIRE) -- Capital Bancorp, Inc. (“CBNK”) announced that it had completed the conversion of Integrated Financial Holdings, Inc. (“IFH”) into its operations and systems. This conversion integrates IFH customer accounts into CBNK’s products and services.

West Town Bank & Trust and Windsor Advantage previously operated as subsidiaries of IFH. In connection with the merger completed on October 1, 2024, West Town Bank & Trust merged with and into Capital Bank, N.A. and Windsor Advantage became a subsidiary of Capital Bancorp, Inc.

"While Capital and IFH have already been effectively operating as one company, this conversion marks a major milestone," said Ed Barry, Chief Executive Officer of CBNK. "Now that the conversion is complete, we are well positioned to better serve our customers and continue to execute on the meaningful synergies that we expect to accrue in the merger.

CBNK completed the conversion between the close of business on February 21st and reopening on February 24th. IFH customers – including customers of its North Riverside, IL branch – now have access to a wide selection of CBNK products and services. In addition, they can bank at any CBNK location, through digital banking or ATM. In connection with the merger, CBNK also anticipates opening a branch in Raleigh, NC on March 3, 2025.

Information about the conversion and transition to CBNK was mailed to these customers on October 1, 2024. Since then, we have maintained ongoing communications to support a smooth transition.

ABOUT CAPITAL BANCORP, INC.

Capital Bancorp, Inc., Rockville, Maryland is a registered bank holding company incorporated under the laws of Maryland. Capital Bancorp has been providing financial services since 1999 and now operates bank branches in six locations including Washington D.C., Reston, VA, Ft. Lauderdale, FL, Rockville, MD, Columbia, MD and N. Riverside, IL. Capital Bancorp had assets of approximately $3.2 billion at December 31, 2024 and its common stock is traded in the NASDAQ Global Market under the symbol “CBNK.” More information can be found at the Company's website www.CapitalBankMD.com under its Investor Relations page.

Capital Bank, N.A.
Media Contact:
Bryon Stevens
Investor Relations
Email: bstevens@capitalbankmd.com


FAQ

When did Capital Bancorp (CBNK) complete the operational conversion of IFH?

Capital Bancorp completed the operational conversion of Integrated Financial Holdings between February 21st and February 24th, 2025.

What happens to former IFH customers after the CBNK merger conversion?

Former IFH customers now have access to all CBNK products and services, including digital banking, ATM network, and all CBNK branch locations.

When is CBNK opening its new Raleigh, NC branch?

Capital Bancorp plans to open its new Raleigh, NC branch on March 3, 2025.

What happened to West Town Bank & Trust after the CBNK merger?

West Town Bank & Trust merged with and into Capital Bank, N.A. as part of the merger completed on October 1, 2024.

What became of Windsor Advantage after the CBNK-IFH merger?

Windsor Advantage became a subsidiary of Capital Bancorp following the merger completion on October 1, 2024.
Capital Bancorp

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