BPAS Earns Top Spots in NAPA Advisor Choice Awards
BPAS, a subsidiary of Community Bank System (NYSE:CBU), has secured top recognition in the 2025 NAPA Advisors' Choice Awards for the fourth consecutive year. The company achieved Top 5 rankings in six categories across mid- and large-market segments, including Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials, and Retirement Income.
BPAS serves as a comprehensive provider of retirement plans, benefit plans, fund administration, and collective investment trusts. The company's integrated service model has demonstrated impressive results, with 97% client satisfaction and 45% time savings compared to previous administrators. Their dedicated service approach includes providing each client with a credentialed plan consultant, regardless of plan size.
[ "Achieved Top 5 rankings in six NAPA Advisors' Choice Award categories", "97% client satisfaction rating demonstrates strong service quality", "45% administrative time savings for clients compared to previous providers", "Fourth consecutive year of NAPA recognition indicates consistent performance" ]BPAS, controllata di Community Bank System (NYSE:CBU), ha ottenuto il massimo riconoscimento ai 2025 NAPA Advisors' Choice Awards per il quarto anno consecutivo. L'azienda si è classificata tra i Top 5 in sei categorie nei segmenti mid- e large-market, incluse Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials e Retirement Income.
BPAS è un fornitore completo di piani pensionistici, benefit, amministrazione di fondi e collective investment trusts. Il suo modello di servizio integrato ha mostrato risultati notevoli, con un 97% di soddisfazione dei clienti e un 45% di risparmio di tempo rispetto ai precedenti amministratori. L'approccio di servizio dedicato prevede l'assegnazione di un consulente di piano qualificato a ogni cliente, indipendentemente dalla dimensione del piano.
- Classificata tra le Top 5 in sei categorie dei NAPA Advisors' Choice Awards
- 97% di soddisfazione della clientela a testimonianza della qualità del servizio
- 45% di risparmio amministrativo per i clienti rispetto ai fornitori precedenti
- Quarto anno consecutivo di riconoscimento NAPA, a indicare performance costanti
BPAS, subsidiaria de Community Bank System (NYSE:CBU), ha obtenido el máximo reconocimiento en los 2025 NAPA Advisors' Choice Awards por cuarto año consecutivo. La compañía logró ubicarse entre los Top 5 en seis categorías en los segmentos de mercado medio y grande, incluidas Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials y Retirement Income.
BPAS ofrece servicios integrales de planes de retiro, planes de beneficios, administración de fondos y collective investment trusts. Su modelo de servicio integrado ha mostrado resultados destacados, con un 97% de satisfacción del cliente y un 45% de ahorro de tiempo en comparación con administradores anteriores. Su enfoque de servicio dedicado incluye asignar a cada cliente un consultor de planes acreditado, independientemente del tamaño del plan.
- Logró Top 5 en seis categorías de los NAPA Advisors' Choice Awards
- 97% de satisfacción del cliente demuestra alta calidad de servicio
- 45% de ahorro de tiempo administrativo para los clientes frente a proveedores previos
- Cuarto año consecutivo de reconocimiento NAPA, lo que indica rendimiento constante
BPAS는 Community Bank System (NYSE:CBU)의 자회사로서 2025 NAPA Advisors' Choice Awards에서 4년 연속 최고 평가를 받았습니다. 이 회사는 중대형 시장 부문에서 Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials, Retirement Income 등 6개 부문에서 Top 5에 올랐습니다.
BPAS는 퇴직연금, 복리후생 플랜, 펀드 관리 및 집합투자신탁(collective investment trusts)을 포괄적으로 제공하는 업체입니다. 통합 서비스 모델은 이전 관리자 대비 고객 만족도 97%와 업무 시간 45% 절감이라는 뛰어난 성과를 보여주었습니다. 전담 서비스 방식으로 플랜 규모에 관계없이 모든 고객에게 자격을 갖춘 플랜 컨설턴트를 배정합니다.
- NAPA Advisors' Choice Awards의 6개 부문에서 Top 5 달성
- 고객 만족도 97%로 높은 서비스 품질 입증
- 이전 제공업체 대비 고객의 행정 업무 시간 45% 절감
- NAPA 인정 4년 연속 획득으로 일관된 성과 입증
BPAS, filiale de Community Bank System (NYSE:CBU), a obtenu la plus haute distinction aux 2025 NAPA Advisors' Choice Awards pour la quatrième année consécutive. L'entreprise s'est classée dans le Top 5 de six catégories sur les segments mid et large market, notamment Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials et Retirement Income.
BPAS propose une offre complète de plans de retraite, plans d'avantages, administration de fonds et collective investment trusts. Son modèle de service intégré a produit des résultats remarquables, avec 97% de satisfaction client et 45% d'économie de temps par rapport aux administrateurs précédents. Son approche dédiée inclut l'affectation à chaque client d'un consultant plan certifié, quelle que soit la taille du plan.
- Classée Top 5 dans six catégories des NAPA Advisors' Choice Awards
- 97% de satisfaction client, preuve d'une grande qualité de service
- 45% d'économie de temps administratif pour les clients par rapport aux prestataires précédents
- Quatrième année consécutive de reconnaissance NAPA, signe de performance constante
BPAS, eine Tochtergesellschaft von Community Bank System (NYSE:CBU), hat bei den 2025 NAPA Advisors' Choice Awards zum vierten Mal in Folge höchste Anerkennung erhalten. Das Unternehmen erreichte in sechs Kategorien in den Mid- und Large-Market-Segmenten Top-5-Platzierungen, darunter Advisor Support, Participant Statement, Education Materials, Regulatory Support, Staff Credentials und Retirement Income.
BPAS bietet umfassende Dienstleistungen für Rentenpläne, Leistungspläne, Fondsverwaltung und collective investment trusts. Das integrierte Servicemodell zeigte beeindruckende Ergebnisse mit 97% Kundenzufriedenheit und 45% Zeitersparnis im Vergleich zu früheren Administratoren. Der dedizierte Serviceansatz sieht für jeden Kunden – unabhängig von der Plan-Größe – einen qualifizierten Planberater vor.
- Top-5-Platzierungen in sechs Kategorien der NAPA Advisors' Choice Awards
- 97% Kundenzufriedenheit als Beleg für hohe Servicequalität
- 45% administrative Zeitersparnis für Kunden gegenüber vorherigen Anbietern
- Viertes Jahr in Folge NAPA-Anerkennung, was konstante Leistung signalisiert
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Launched in 2021, the Advisors' Choice Awards honor the nation's top recordkeepers across market segment and service categories. According to NAPA, "Advisors work with a variety of recordkeepers in support of plans of all sizes and complexities. As such, they are extraordinarily well positioned to compare and evaluate the strengths (and weaknesses) of this critical service — and their collective opinion matters."
In 2025, Advisors ranked BPAS among the Top 5 Recordkeepers in six categories across the mid- and large-market segments:
- Advisor Support
- Participant Statement
- Education Materials
- Regulatory Support
- Staff Credentials
- Retirement Income
"We spend time throughout the year working on our overall value proposition, so the NAPA Advisors' Choice awards are basically a 'drum roll moment' for firms like BPAS," said Paul Neveu, BPAS CEO. "This year, we were thrilled to receive six awards in the mid and large segments of the marketplace -- plans of
BPAS delivers a comprehensive, fully bundled solution – serving as recordkeeper, administrator, custodian, and clearing firm. Each client is supported by a dedicated, credentialed plan consultant, regardless of plan size. This exclusive model streamlines administration, eliminates the need for multiple providers, and helps clients save time and reduce complexity. Client surveys show a
"These results underscore what matters most in our business: strong relationships built on expertise, reliability, and flexibility," said Elizabeth Kaido, Senior Vice President of Sales and Relationship Management at BPAS. "We're proud to serve plans of every size and type, and we remain focused on delivering the long-term partnership and industry-leading service that advisors and clients can depend on."
About BPAS
BPAS is a national provider of retirement plans, benefit plans, fund administration, and institutional trust services. Since 1973, we've made it our mission to simplify the complicated by delivering benefit-plan services that solve client challenges without the need to engage multiple providers. We support more than 6,100 plans,
The BPAS family of services includes Workplace Retirement Plans, Actuarial & Pension, Health Benefits Consulting, IRA, VEBA/115 Trusts, Health & Welfare Plans, Fiduciary, Collective Investment Funds, Fund Administration, Institutional Trust, and Advisor Coaching.
BPAS is a wholly owned subsidiary of Community Financial System, Inc. (CFSI, NYSE: CBU).
Media Contact:
Stephanie Salanger | CFSI Director of Communications
(315) 299-2947 ext.22947 | stephanie.salanger@cbna.com
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SOURCE BPAS Inc
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