Counterpart Health Launches Integrated Scribing, Supercharging Counterpart Assistant with Smarter, Seamless Scribing Built for Value-Based Care
Clover Health (NASDAQ:CLOV) subsidiary Counterpart Health has announced a significant upgrade to its Counterpart Assistant (CA) platform with the launch of an integrated ambient scribing solution. The AI-powered feature automatically generates visit summaries from audio conversations and integrates them directly into the clinical workflow.
The new scribing capability is being offered at no additional cost to eligible physicians using CA, making enterprise-grade technology accessible to smaller independent practices. The solution supports multilingual conversations and works across desktop and mobile devices, allowing physicians to focus more on patient care while reducing documentation burden.
Clover Health (NASDAQ:CLOV), tramite la sua controllata Counterpart Health, ha annunciato un importante aggiornamento della piattaforma Counterpart Assistant (CA) con il lancio di una soluzione integrata di scribing ambientale. La funzione potenziata dall'AI genera automaticamente i riepiloghi delle visite a partire dalle conversazioni audio e li integra direttamente nel flusso di lavoro clinico.
La nuova funzione di scribing viene offerta senza costi aggiuntivi ai medici idonei che utilizzano CA, rendendo accessibile tecnologia di livello enterprise anche agli studi indipendenti più piccoli. La soluzione supporta le conversazioni multilingue e funziona su dispositivi desktop e mobili, permettendo ai medici di concentrarsi maggiormente sull'assistenza al paziente riducendo il carico di documentazione.
Clover Health (NASDAQ:CLOV), a través de su filial Counterpart Health, ha anunciado una importante mejora en la plataforma Counterpart Assistant (CA) con el lanzamiento de una solución integrada de transcripción ambiental. La función impulsada por IA genera automáticamente resúmenes de las visitas a partir de las conversaciones de audio e los integra directamente en el flujo de trabajo clínico.
La nueva capacidad de transcripción se ofrece sin coste adicional a los médicos elegibles que usan CA, haciendo accesible tecnología de nivel empresarial a consultas independientes más pequeñas. La solución admite conversaciones multilingües y funciona en dispositivos de escritorio y móviles, permitiendo a los médicos centrarse más en la atención al paciente y reducir la carga documental.
Clover Health (NASDAQ:CLOV)의 자회사 Counterpart Health는 통합형 주변(ambient) 기록 기능을 포함한 Counterpart Assistant(CA) 플랫폼의 대규모 업그레이드를 발표했습니다. AI 기반 기능은 음성 대화에서 방문 요약을 자동으로 생성하여 임상 워크플로에 직접 통합합니다.
새로운 기록 기능은 CA를 사용하는 적격 의사들에게 추가 비용 없이 제공되어 소규모 독립 의료기관도 엔터프라이즈급 기술을 이용할 수 있게 합니다. 이 솔루션은 다국어 대화를 지원하며 데스크톱과 모바일 기기에서 모두 작동해 의사들이 문서 작업 부담을 줄이고 환자 진료에 더 집중할 수 있도록 돕습니다.
Clover Health (NASDAQ:CLOV), par l'intermédiaire de sa filiale Counterpart Health, a annoncé une mise à niveau majeure de sa plateforme Counterpart Assistant (CA) avec le lancement d'une solution intégrée de rédaction ambient. La fonctionnalité alimentée par l'IA génère automatiquement des résumés de visite à partir des conversations audio et les intègre directement dans le flux de travail clinique.
La nouvelle capacité de rédaction est proposée sans coût supplémentaire aux médecins éligibles utilisant CA, rendant la technologie de niveau entreprise accessible aux petits cabinets indépendants. La solution prend en charge les conversations multilingues et fonctionne sur ordinateurs de bureau et appareils mobiles, permettant aux médecins de se concentrer davantage sur les soins aux patients tout en réduisant le fardeau de la documentation.
Clover Health (NASDAQ:CLOV)-Tochter Counterpart Health hat ein bedeutendes Upgrade seiner Counterpart Assistant (CA)-Plattform angekündigt: die Einführung einer integrierten Ambient-Scribing-Lösung. Die KI-gestützte Funktion erstellt automatisch Besuchszusammenfassungen aus Audio-Gesprächen und integriert diese direkt in den klinischen Arbeitsablauf.
Die neue Scribing-Funktion wird für berechtigte Ärzte, die CA nutzen, ohne zusätzliche Kosten angeboten und macht unternehmensfähige Technologie auch für kleinere, unabhängige Praxen zugänglich. Die Lösung unterstützt mehrsprachige Gespräche und funktioniert auf Desktop- und Mobilgeräten, sodass Ärzte sich stärker auf die Patientenversorgung konzentrieren können, während die Dokumentationslast reduziert wird.
- New AI scribing feature provided at no additional cost to eligible physicians
- Integration with existing value-based care platform enhances clinical workflow efficiency
- Multilingual support and multi-device compatibility increases accessibility
- Potential reduction in physician burnout and documentation burden
- Limited to eligible physicians already using Counterpart Assistant platform
Insights
Clover Health's new AI scribing feature streamlines physician workflows, enhancing their value-based care platform without additional user costs.
Counterpart Health's integration of AI-powered ambient scribing directly into their Counterpart Assistant (CA) platform represents a strategic enhancement to Clover Health's physician enablement ecosystem. This isn't merely a documentation tool—it's a workflow integration that simultaneously addresses administrative burden while supporting value-based care objectives like early diagnosis and care gap closure.
The technological differentiation here is substantial. Unlike standalone scribing solutions, this integration leverages the existing CA platform architecture to deliver enterprise-grade capabilities to practices of all sizes, including independent physicians who typically lack access to such advanced tools. The system works in real-time, generates summaries from audio, surfaces clinical insights, and supports multilingual functionality across devices—creating comprehensive workflow efficiency.
What's particularly notable is Clover's decision to offer this capability at no additional cost to clinicians in their network. This zero-price strategy suggests confidence in the downstream revenue benefits through improved care quality metrics and physician retention within their ecosystem. For a company operating in the value-based care space, strengthening physician tools that simultaneously reduce burnout while improving care documentation creates a virtuous cycle that aligns with their core business model.
This launch positions Counterpart Health as enhancing both sides of the healthcare equation: reducing physician administrative burden while potentially improving clinical outcomes—a combination that strengthens Clover's competitive positioning in the increasingly crowded healthcare AI market.
The latest AI-powered feature in Counterpart Assistant streamlines documentation, enhances physician workflows, and raises the bar for value-based care across practice settings at no additional cost to users
SAN FRANCISCO, Sept. 09, 2025 (GLOBE NEWSWIRE) -- Counterpart Health, Inc. (“Counterpart”), a wholly owned subsidiary of Clover Health Investments, Corp. (Nasdaq: CLOV) (“Clover,” “Clover Health” or the “Company”) and a leading AI‑powered physician‑enablement platform, today announced a major upgrade to Counterpart Assistant (CA): the launch of its fully integrated ambient scribing solution. With this release, CA just got smarter, turning every visit into a seamless, conversational experience that delivers better care with less effort. The capability will be available to all eligible physicians using CA, bringing enterprise-grade technology to every practice, including small independent offices where such tools are often out of reach.
Unlike standalone scribing tools, CA’s integrated solution is embedded directly into its value-based care platform, extending the same workflow that already empowers early diagnosis, care gap closure, and better clinical outcomes. Scribing alone is helpful in reducing documentation burden, but CA’s integrated solution goes further, strengthening CA’s ability to support clinicians in producing high-quality care outcomes.
CA’s scribing solution listens, learns, and works in real time. Powered by advanced AI, it generates a summary of available audio, surfaces insights in real time, and integrates seamlessly into the visit workflow. Physicians stay focused on patients, not administrative burden; patients benefit from more engaged visits and stronger relationships with their physicians. The desktop- and mobile-optimized experience supports multilingual conversations, letting clinicians use their phone, tablet, or computer microphone to capture visit dialogue and deliver patient-centered care in any setting.
“Our goal has always been to deliver clinical insights directly into the physician’s workflow, supporting better care and making every encounter more seamless,” said Conrad Wai, CEO of Counterpart Health. “By bringing scribing into value-based care, we are enabling clinicians to focus on managing care, rather than keeping up with documentation.”
Clover Health is providing this new capability at no cost to all clinicians using CA within its network, underscoring the company’s commitment to empowering physicians and elevating patient care.
“As an independent PCP, balancing patient care with extensive documentation demands is a daily challenge,” said Dr. Quinones, a Family Medicine doctor and early adopter of CA’s scribing solution. “The ambient scribe integrated into CA has tremendously saved me time, reduced my documentation burden, and diminished feelings of burnout. It allows me to focus more on what matters most — my patients."
The launch of CA scribing is part of a continuing wave of next-generation AI features that further enhance the physician experience and value-based care, setting a new standard for how clinicians and technology work together to deliver better care and continuing to prove that technology should work for physicians, not the other way around.
About Counterpart Health
Counterpart Health, a subsidiary of Clover Health Investments, Corp., or Clover Health, is a leading AI-powered physician enablement platform transforming care delivery. Born out of Clover Health as Clover Assistant, Counterpart Health’s flagship software platform, Counterpart Assistant, provides clinically intuitive insights that help clinicians better manage chronic conditions and deliver high-quality care. Counterpart Health extends this powerful data-driven technology platform beyond Clover Health’s Medicare Advantage plan, bringing its benefits to a wider audience to improve patient outcomes and reduce healthcare costs nationwide. Several published studies demonstrate the technology’s impact on Diabetes, Chronic Kidney Disease, Congestive Heart Failure, and Chronic Obstructive Pulmonary Disease management, and Clinical Quality.
Investor Relations:
Ryan Schmidt
investors@cloverhealth.com
Press Inquiries:
press@cloverhealth.com
FAQ
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