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CenterPoint Energy launches "12 Days of Holiday Safety" winter campaign

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CenterPoint Energy has launched a '12 Days of Holiday Safety' campaign to prepare customers for the 2025 winter storm season. The initiative combines daily safety tips with social media outreach, following the company's efforts to winterize its electric and gas infrastructure.

The campaign will provide safety resources through email and social media, covering topics like holiday lighting, cooking safety, outage tracking, candle safety, smoke detector testing, fireplace safety, tree care, space heater safety, energy conservation, emergency preparedness, warming center locations, and Power Alert Service enrollment. All resources will be available at CenterPointEnergy.com/ReadyForWinter.

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Positive

  • Company proactively strengthening and winterizing electric and gas infrastructure
  • Implementation of new outage tracking system for customers
  • Enhanced customer communication through Power Alert Service

Negative

  • None.

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Holiday campaign to include daily social media tips to keep friends, family and neighbors safe during the holiday season and to promote the importance of preparedness and safety for winter storm season

HOUSTON, Dec. 13, 2024 /PRNewswire/ -- As part of a company-wide effort to prepare for extreme weather and the 2025 winter storm season, CenterPoint Energy is launching a new "12 Days of Holiday Safety" campaign.

The new holiday campaign will provide important daily winter and holiday safety tips and tools for customers, as well as a social media campaign with safety resources and tips to help customers better prepare for the winter season. The holiday campaign follows a series of pre-winter preparedness actions CenterPoint has taken to strengthen and winterize its electric and gas infrastructure, as well as inspect and test cold-weather critical equipment ahead of severe weather that could impact the gas and electric system in the winter months.

"This holiday season, and through winter, we want all our customers to know about the array of safety actions we are taking to be prepared for the winter storm season, as well as how they, their families, and neighbors can be safe and better prepared for storms to come. To date, we have taken a range of actions to get ready, and we want our customers to take some simple steps to plan and stay safe ahead of extreme cold and winter storms," said Richard Leger, Senior Vice President of CenterPoint Energy's Natural Gas business. 

CenterPoint Customer Campaign: 12 Days of Holiday Safety
As part of its "12 Days of Holiday Safety" campaign, CenterPoint will be raising awareness around important and helpful safety tips, tools and links to customer resources via email, as well as a new social media campaign. All of the holiday safety resources will be available at the CenterPointEnergy.com/ReadyForWinter website.

Among the customer safety areas CenterPoint will highlight are:

  • Day One: Holiday lighting safety
  • Day Two: Holiday cooking safety
  • Day Three: Use CenterPoint's new and improved Outage Tracker to stay informed
  • Day Four: Holiday candle safety
  • Day Five: Test smoke detectors and carbon monoxide detectors
  • Day Six: Fireplace safety
  • Day Seven: Holiday tree care and safety
  • Day Eight: Space heater safety
  • Day Nine: Unplug unused appliances, turn off unused lights and turn down thermostats
  • Day Ten: Be prepared – have an emergency kit stocked and ready with supplies
  • Day Eleven: Identify and know where your closest warming center is located
  • Day Twelve: Sign up for CenterPoint's Power Alert Service for your home, business or family members

Electric Customers Encouraged to Enroll in Power Alert Service®
As part of its campaign, CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive winter storm outage details, estimated restoration times and customer-specific restoration updates by phone call, text or email.

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

For more information, contact
Media Relations
Media.Relations@CenterPointEnergy.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/centerpoint-energy-launches-12-days-of-holiday-safety-winter-campaign-302331570.html

SOURCE CenterPoint Energy

FAQ

What are the key features of CenterPoint Energy's (CNP) 12 Days of Holiday Safety campaign?

The campaign includes daily safety tips, social media resources, and tools covering topics like holiday lighting, cooking safety, outage tracking, and emergency preparedness, all accessible at CenterPointEnergy.com/ReadyForWinter.

How can CNP customers track power outages during winter 2025?

Customers can use CenterPoint's new and improved Outage Tracker system and enroll in the Power Alert Service to receive outage details, estimated restoration times, and updates via phone, text, or email.

What infrastructure preparations has CNP made for the 2025 winter season?

CenterPoint has taken actions to strengthen and winterize its electric and gas infrastructure, including inspecting and testing cold-weather critical equipment ahead of severe weather.

How can CNP customers access the winter safety resources for 2025?

Customers can access all safety resources and tips through CenterPointEnergy.com/ReadyForWinter, email communications, and the company's social media channels.
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