Freightos Launches Next-Generation Forwarder Platform, Advancing from Digital Workflows to an AI-Native Freight Orchestration Network
Freightos (CRGO) launched its next-generation Freightos for Forwarders platform, now available globally to international air and ocean freight forwarders.
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Rhea-AI Summary
Freightos (CRGO) launched its next-generation Freightos for Forwarders platform, now available globally to international air and ocean freight forwarders.
The platform combines rate management, quoting, booking and market intelligence in one environment. Embedded AI agents process customer requests and generate quotes using client-specific operating procedures and margins. It connects proprietary rates and business rules with live carrier capacity through connectors linking more than 75 global air and ocean carriers and the 7LFreight trucking network. Open software interfaces allow integration with customers' existing systems or proprietary AI projects.
Key Figures
- Connected carriers
- More than 75
- Global air and ocean carriers linked through the connector suite
Previous AI Reports
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FreightSuite integration embedded air quoting and booking; reported faster quotes and improved operator volume and margins.
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Key Terms
sops technical
apis technical
tms technical
erp technical
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Connected carrier data, market intelligence, quoting, booking, and AI-native workflows deliver faster execution, eliminate administrative drag, protect margins, and accelerate commercial growth
Built on more than a decade of direct carrier connectivity and freight technology, the platform provides a high-speed foundation for rate management, customer quoting, and digital execution. It embeds pragmatic AI agents directly into everyday commercial workflows, enabling forwarders to move from customer inquiry to confirmed booking with greater speed, fewer manual handoffs, and complete operational governance.
"AI is only as powerful as the data, connectivity, and workflows behind it," said Pablo Pinillos, Chief Executive Officer of Freightos. "AI becomes a true multiplier when built on strong carrier connectivity, reliable operational data, and proven workflow logic. For more than a decade, Freightos has connected forwarders with carriers, rates, and market intelligence. Freightos for Forwarders now unifies those capabilities into one connected environment, deploying AI-native agents to make execution faster and smarter. Our goal is simple: help forwarders spend less time moving information between systems and more time serving customers and expanding their business."
Historically, freight forwarders were forced to bridge disconnected systems, piecing together emails, rate sheets, internal tools, and disparate carrier portals through manual entry. Freightos for Forwarders was created to digitalize execution by unifying contract and promotional tariffs, surcharges, customer-specific rules, and eBooking in a single platform. Now, the platform builds on that foundation by connecting inbound customer inquiries directly into execution workflows. Embedded AI converts unstructured requests across communication channels, applies client-specific SOPs and margins, and generates ready-to-send quotes in seconds. Simultaneously, live carrier capacity and Freightos Terminal benchmarks provide teams with immediate visibility into price competitiveness and broader market conditions.
Forwarders remain in full commercial control. Teams centralize proprietary rates and business rules alongside live carrier capacity accessed through Freightos' proven connector suite, linking more than 75 global air and ocean carriers, and the 7LFreight trucking network. This combination eliminates system switching, stops repetitive data re-entry, and protects forwarder margins in volatile freight markets.
Open enterprise APIs allow forwarders to integrate Freightos rates, carrier connectivity, and workflows directly into their existing TMS, ERP, and internal systems. Or, they can deploy Freightos as the data and execution engine for their proprietary AI initiatives. Unlike point solutions that address only isolated stages of the logistics chain, Freightos connects commercial workflows directly to the global network where freight is booked and executed.
The next-generation of the Freightos for Forwarders platform is live and available globally for international air and ocean freight forwarders. Forwarders can schedule an operational demonstration, review modular API integrations, and explore platform capabilities by visiting https://www.freightos.com/ai-for-freight-forwarding.
About Freightos
Freightos® (NASDAQ: CRGO) is the leading digital infrastructure platform powering the international freight industry. Operating as a vendor-neutral network, Freightos connects airlines, ocean carriers, trucking carriers, freight forwarders, and importers and exporters of all sizes to bring transparency, efficiency, and resilience to global supply chains.
The Freightos platform digitalizes freight execution by transforming manual, fragmented processes into seamless, connected, and data-driven digital workflows. Freightos delivers integrated capabilities including procurement, pricing, quoting, booking, customs clearance, payments, and market intelligence across air, ocean, and road freight. By serving as the intelligence middleware layer that unifies data and workflows, Freightos empowers smarter operational decisions and enables market participants to transact, collaborate, and manage global shipments more effectively.
Used by thousands of logistics service providers and businesses around the world, Freightos combines software, network connectivity, transaction infrastructure, and market data into an interconnected digital ecosystem.
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Contact us:
- Media and PR: Tamar Hartal, press@freightos.com
- Investor Relations: Anat Earon-Heilborn, ir@freightos.com
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SOURCE Freightos