Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
News about Salesforce, Inc. (NYSE: CRM) focuses on its activities as an AI-powered enterprise cloud and CRM provider, along with its role in helping organizations become what it calls Agentic Enterprises. Company announcements highlight new AI agents, platform enhancements, customer deployments, acquisitions, and capital allocation decisions that shape how Salesforce technology is used across industries.
Recent releases describe the general availability of a reimagined Slackbot as a personal agent for work inside Slack, designed to use conversational and customer context to help people find information, organize work, create content, and orchestrate workflows. Other news covers deployments of Agentforce 360 and Data 360 at institutions such as DeVry University, where AI agents support adult learners with 24/7 assistance, streamlined enrollment, and personalized guidance.
Salesforce news also details how public sector and life sciences organizations use its platforms. The U.S. Department of Transportation is reported to be expanding its use of Salesforce and Agentforce to modernize complaint management, safety inspections, interstate data sharing, and federal grantmaking. In life sciences, companies such as Novartis and AstraZeneca are described as selecting Agentforce Life Sciences to unify healthcare professional engagement and customer interactions using AI and data harmonization.
In addition, Salesforce publishes Cyber Week commerce data based on aggregated activity across digital storefronts powered by Agentforce Commerce, emphasizing the role of AI and agents in influencing sales and handling customer service interactions. Investors and observers can also find updates on dividends, acquisitions such as the completion of the Informatica transaction, and other corporate developments. This news feed provides an ongoing view into how Salesforce’s AI, data, and cloud capabilities are being adopted and expanded across sectors.
Salesforce has unveiled Genie, a groundbreaking real-time data platform integral to the Customer 360 framework, enabling companies to deliver personalized customer experiences at scale. Key clients, including Ford and L'Oreal, are leveraging Genie to create a unified customer profile by harmonizing real-time data from multiple sources. Genie facilitates enhanced automation, intelligence, and real-time insights, critical for sales, service, and marketing operations. It features strategic partnerships with Snowflake and Amazon, enriching data sharing and AI capabilities, while ensuring compliance with data privacy.
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PagerDuty (NYSE: PD) is enhancing its Customer Service Operations (CSOps) solution, now adopted by over 2,000 teams worldwide. This product line is the company's fastest-growing segment, integrating seamlessly with Salesforce (NEO: CRM) and enhancing collaboration between customer service and development teams. The solution aims to expedite issue resolution, improving customer satisfaction. With the PagerDuty Operations Cloud, organizations can proactively address digital operational challenges, minimizing potential revenue losses.
Salesforce has launched new Customer 360 innovations aimed at enhancing automation and intelligence for businesses. With 86% of consumers prioritizing brand experience as highly as products, Salesforce focuses on automated processes to boost operational efficiency amidst economic uncertainties. These innovations support businesses like Schneider Electric and GE Appliances in their digital transformations, with Salesforce running 1.3 trillion monthly automations. The platform is designed to help companies deliver smarter, personalized customer experiences while reducing costs.
Salesforce (NYSE: CRM) will have its Chair & Co-CEO, Marc Benioff, participate in a keynote at the Goldman Sachs Communacopia + Technology Conference on September 13, 2022, at 2:00 p.m. PT in San Francisco, CA. A live webcast of the event can be accessed on the Salesforce investor relations website. Salesforce is recognized as the global leader in CRM, enabling businesses to digitally transform and achieve a comprehensive view of their customers.
Rimini Street (NASDAQ: RMNI) has been recognized as a Great Place to Work-Certified organization in the US, Australia, and New Zealand. This certification is based on real-time employee feedback regarding workplace culture. Notably, 94% of US employees feel good about the company’s community contributions. The firm aims to reach $1 billion in annual revenue by 2026, leveraging a 19% compound annual revenue growth rate. Rimini Street is seen as a leader in third-party software support for Oracle and SAP, serving over 4,800 clients globally.
Salesforce has partnered with NBCUniversal to launch a new branded video series, The Shift, which premieres on September 17. This series highlights how seven high-growth organizations navigated digital transformation amid challenging market conditions. Available on CNBC and platforms like Salesforce+ and Peacock, the debut episode features OneUnited Bank, focusing on its innovative digital solutions to combat predatory lending. The series aims to showcase the role of business in driving community engagement and transformation.
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Splunk Inc. (NASDAQ: SPLK) has appointed Jason Lee as Chief Information Security Officer (CISO). Lee will oversee Splunk’s global security measures to protect employees and customers, focusing on cloud security, threat management, and risk. With over 20 years in technology, including leadership roles at Zoom and Salesforce, Lee is expected to enhance Splunk’s proactive cybersecurity strategy. CEO Gary Steele expressed confidence in Lee's ability to safeguard customer data and lead the security organization effectively.
Box, Inc. has announced that the Box Sign e-signature capability is now available for all users at no additional cost. This update includes new features designed to enhance user experience and streamline digital transactions. Key features include a ready-sign link for easy document sharing, revise signature request functionality, enhanced integration with Sign-Relay, signature framing, and improved signer navigation. These updates aim to reduce costs and improve efficiency for businesses, enabling them to transition more transactions to the cloud.