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Salesforce Reports Record First Quarter Fiscal 2026 Results

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Exceeds Guidance Across All Metrics; cRPO up 12% Y/Y

SAN FRANCISCO--(BUSINESS WIRE)-- Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced results for its first quarter fiscal 2026 ended April 30, 2025.

Results

  • First quarter revenue of $9.8 billion, up 8% both year-over-year ("Y/Y") and in constant currency ("CC")
  • First quarter subscription & support revenue of $9.3 billion, up 8% Y/Y and 9% in CC
  • Current remaining performance obligation of $29.6 billion, up 12% Y/Y and 11% in CC
  • First quarter GAAP operating margin of 19.8% and non-GAAP operating margin of 32.3%
  • First quarter operating cash flow of $6.5 billion, up 4% Y/Y, and free cash flow of $6.3 billion, up 4% Y/Y
  • Returned $3.1 billion to shareholders, including $2.7 billion in share repurchases and $402 million in dividends

“We delivered strong Q1 results and are raising our guidance by $400 million to $41.3 billion at the high end of the range,” said Marc Benioff, Chair and CEO, Salesforce. “We’ve built a deeply unified enterprise AI platform—with agents, data, apps, and a metadata platform—that is unmatched in the industry. With Agentforce, Data Cloud, our Customer 360 apps, Tableau, and Slack all built on one trusted, unified foundation, companies of every size can build a digital labor force—boosting productivity, reducing costs, and accelerating growth. And, with our agreement to acquire Informatica, we will bring together the industry’s leading AI CRM and AI-powered MDM and ETL platform to create the most complete, intelligent AI and data platform for the enterprise."

“I’m pleased by our momentum as we capitalize on the exciting agentic AI opportunity,” said Robin Washington, President and Chief Operating and Financial Officer, Salesforce. “Our Q1 performance reflects solid execution, driven by our continued focus on innovation, operational excellence, and maximizing value for our customers and shareholders."

Business Highlights

  • Data Cloud and AI annual recurring revenue over $1 billion, up more than 120% Y/Y
  • Nearly 60% of Q1 top 100 deals included Data Cloud and AI
  • Salesforce has closed over 8,000 deals since launching Agentforce, of which half are paid
  • On help.salesforce.com, Agentforce has handled over 750,000 requests, cutting case volume by 7% Y/Y
  • Data Cloud ingested 22 trillion records in Q1, up 175% Y/Y
  • More than half of Salesforce's Q1 Top 100 Deals included 6+ Clouds

Guidance

Yesterday, Salesforce announced that the Company signed a definitive agreement to acquire Informatica Inc. There is no anticipated impact to Salesforce’s FY26 guidance as a result of this transaction based on the expected close timing in early FY27.

With the U.S. dollar weakening in Q1, Salesforce now expects a currency tailwind for the business. This tailwind has been incorporated into the Company's updated FY26 guidance.

  • Initiates second quarter FY26 revenue guidance of $10.11 billion to $10.16 billion, up 8% - 9% Y/Y and 7% - 8% in CC
  • Raises full year FY26 revenue guidance to $41.0 billion to $41.3 billion, up 8% - 9% Y/Y and 8% in CC
  • Maintains full year FY26 GAAP operating margin guidance of 21.6%, and non-GAAP operating margin guidance of 34.0%
  • Maintains full year FY26 operating cash flow growth guidance of approximately 10% to 11% Y/Y

Salesforce's guidance includes GAAP and non-GAAP financial measures. The following tables summarize Salesforce's guidance for the second quarter fiscal 2026 and full-year fiscal 2026:

 

Q2 FY26 Guidance

 

GAAP

 

Non-GAAP(1)

Revenue

$10.11 - $10.16 billion

 

 

Revenue growth(2)

8% - 9%

 

7% - 8% CC, $100M Y/Y FX

Diluted net income per share

$1.80 - $1.82

 

$2.76 - $2.78

Current remaining performance obligation growth(3)

Approximately 10%

 

Approximately 9% CC, $300M Y/Y FX

 

Full Year FY26 Guidance

 

GAAP

 

Non-GAAP(1)

Revenue

$41.0 - $41.3 billion

 

 

Revenue growth(2)

8% - 9%

 

Approximately 8% CC, $250M Y/Y FX

Subscription & support revenue growth(4)

Approximately 9.5%

 

Approximately 9% CC

Operating margin

21.6%

 

34.0%

Diluted net income per share

$7.15 - $7.21

 

$11.27 - $11.33

Operating cash flow growth

Approximately 10% - 11%

 

 

Free cash flow growth

 

 

Approximately 9% - 10%

(1) Non-GAAP CC revenue growth, non-GAAP CC remaining performance obligation growth, non-GAAP CC subscription & support revenue growth, non-GAAP operating margin, non-GAAP diluted net income per share, and free cash flow growth are non-GAAP financial measures. See below for an explanation of non-GAAP financial measures. The Company's shares used in computing GAAP diluted net income per share guidance and non-GAAP diluted net income per share guidance excludes any impact to share count from potential Q2 - Q4 FY26 repurchase activity under our share repurchase program.

(2) Revenue FX impact is calculated by taking the current period rates compared to the prior period average rates.

(3) Current remaining performance obligation FX impact is calculated by taking the current period rates compared to the prior period ending rates.

(4) Subscription & support revenue excludes professional services revenue.

The following is a reconciliation of GAAP operating margin guidance to non-GAAP operating margin guidance for the full year:

 

 

Full Year FY26
Guidance

GAAP operating margin(1)

 

21.6%

Plus

 

 

Amortization of purchased intangibles(2)

 

3.7%

Stock-based compensation expense(2)(3)

 

8.4%

Restructuring(2)(3)

 

0.3%

Non-GAAP operating margin(1)

 

34.0%

(1) GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue.

(2) The percentages shown above have been calculated based on the midpoint of the low and high ends of the revenue guidance for full year FY26.

(3) The percentages shown in the restructuring line have been calculated based on charges associated with the Company's restructuring initiatives. Stock-based compensation expense excludes stock-based compensation expense related to the Company's restructuring initiatives, which is included in the restructuring line.

The following is a per share reconciliation of GAAP diluted net income per share to non-GAAP diluted net income per share guidance for the next quarter and the full year:

 

Fiscal 2026

 

Q2

 

FY26

GAAP diluted net income per share range(1)(2)

$1.80 - $1.82

 

$7.15 - $7.21

Plus

 

 

 

Amortization of purchased intangibles

 

0.39

 

 

$

1.57

 

Stock-based compensation expense

 

0.82

 

 

$

3.54

 

Restructuring(3)

 

 

 

$

0.11

 

Less

 

 

 

Income tax effects and adjustments(4)

 

(0.25

)

 

$

(1.10

)

Non-GAAP diluted net income per share(2)

$2.76 - $2.78

 

$11.27 - $11.33

Shares used in computing basic net income per share (millions)(5)

 

960

 

 

 

963

 

Shares used in computing diluted net income per share (millions)(5)

 

967

 

 

 

971

 

(1) The Company's GAAP tax provision is expected to be approximately 22.5% for the three months ended July 31, 2025 and the year ended January 31, 2026. The GAAP tax rates may fluctuate due to discrete tax items and related effects in conjunction with certain provisions in the Tax Cuts and Jobs Act, future acquisitions or other transactions.

(2) The Company's projected GAAP and non-GAAP diluted net income per share assumes no change to the value of our strategic investment portfolio as it is not possible to forecast future gains and losses. The impact of future gains or losses from the Company’s strategic investment portfolio could be material.

(3) The estimated impact to GAAP diluted net income per share is in connection with the Company's restructuring initiatives.

(4) The Company’s non-GAAP tax provision uses a long-term projected tax rate of 22.0%, which reflects currently available information and could be subject to change.

(5) The Company's shares used in computing GAAP net income per share guidance and non-GAAP net income per share guidance excludes any impact to share count from potential Q2 - Q4 FY26 repurchase activity under our share repurchase program.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Management will provide further commentary around these guidance assumptions on its earnings call.

Product Releases and Enhancements

Salesforce releases major updates for our core platform and apps three times a year, with additional updates happening regularly across our portfolio. These releases are a result of significant research and development investments made over multiple years, and are designed to help customers drive cost savings, boost efficiency, and build trust.

Robin Washington, President and Chief Operating and Financial Officer, along with product leaders, will participate in a Q1 FY26 Product and Innovation Overview webinar on Thursday, May 29, 2025, at 10:00 AM PT / 1:00 PM ET. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

To learn more about our newest innovations and product release highlights, including our latest Spring 2025 Product Release, see FY26 Q1 Product Releases and Announcements at https://www.salesforce.com/news/stories/fy26-q1-highlights/ and see our latest major release at www.salesforce.com/releases.

Environmental, Social, and Governance (ESG) Strategy

To learn more about our latest initiatives and priorities, review our recently published Stakeholder Impact Report at https://salesforce.com/stakeholder-impact-report.

Quarterly Conference Call

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

About Salesforce

Salesforce helps organizations of any size reimagine their business with AI. Agentforce — the first digital labor solution for enterprises — seamlessly integrates with Customer 360 applications, Data Cloud, and Einstein AI to create a limitless workforce, bringing humans and agents together to deliver customer success on a single, trusted platform. Visit www.salesforce.com for more information.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about the Company's financial and operating results and guidance, which include, but are not limited to, expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, net income per share, operating cash flow growth, operating margin, expected revenue growth, expected foreign currency exchange rate impact, expected current remaining performance obligation growth, expected tax rates or provisions, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, strategic investments, expected restructuring expense or charges and expected timing of product releases and enhancements. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results or outcomes could differ materially and adversely from those expressed or implied by our forward-looking statements. Readers are cautioned not to place undue reliance on such forward-looking statements.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with:

  • our ability to consummate the proposed Informatica transaction on a timely basis or at all, including our ability to obtain regulatory approvals and satisfy other conditions precedent to the completion of the transaction;
  • the effect of the announcement of the Informatica transaction on our operating results, the market price of our common stock, our ability to retain and hire key personnel and our ability to maintain relationships with customers, suppliers and others with whom we or Informatica do business;
  • our ability to maintain sufficient security levels and service performance, avoid downtime and prevent, detect and remediate performance degradation and security breaches;
  • our ability to secure sufficient data center capacity;
  • our reliance on third-party infrastructure providers, including hardware, software, energy and platform providers and the organizations responsible for the development and maintenance of Internet infrastructure;
  • uncertainties regarding AI technologies and their integration into our product offerings;
  • the evolving landscape related to environmental, social and governance (“ESG”) matters;
  • the effect of evolving government regulations, including those related to our industry and providing services on or accessing the Internet, and those addressing ESG matters, data privacy, cybersecurity, cross-border data transfers, government contracting and procurement, and import and export controls;
  • current and potential litigation and regulatory investigations involving us or our industry;
  • our ability to successfully expand or introduce new services and product features, including related to AI and Agentforce;
  • our ability to successfully complete, integrate and realize the benefits from acquisitions or other strategic transactions;
  • uncertainties regarding the pace of change and innovation and our ability to compete in the markets in which we participate;
  • our ability to successfully execute our business strategy and our business plans, including efforts to expand internationally and related risks;
  • our ability to predict and meet expectations regarding our operating results and cash flows, including revenue and remaining performance obligation, including as a result of the seasonal nature of our sales cycle and the variability in our results arising from the accounting for term license revenue products and some complex transactions;
  • our ability to predict and limit customer attrition and costs related to those efforts;
  • the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions;
  • our real estate and office facilities strategy and related costs and uncertainties;
  • the performance of our strategic investment portfolio, including fluctuations in the fair value of our investments;
  • our ability to protect our intellectual property rights;
  • our ability to maintain and enhance our brands;
  • uncertainties regarding the valuation and potential availability of certain tax assets;
  • the impact of new accounting pronouncements and tax laws;
  • uncertainties affecting our ability to estimate our tax rate, including our tax obligations in connection with potential jurisdictional transfer of intellectual property;
  • uncertainties regarding the effect of geopolitical events, inflationary pressures, market and macroeconomic volatility, financial institution instability, changes in monetary policy, foreign currency exchange rate and interest rate fluctuations, uncertainty regarding changes in trade policies, including trade wars, the threat or imposition of tariffs or other trade restrictions as well as any retaliatory actions, and climate change, natural disasters and actual or threatened public health emergencies on our workforce, business, and operating results;
  • uncertainties regarding the impact of expensing stock options and other equity awards;
  • the sufficiency of our capital resources, including our ability to execute our share repurchase program and declare future cash dividends;
  • our ability to comply with our debt covenants and lease obligations; and
  • uncertainties regarding impacts to our workforce and workplace culture, such as those arising from our current and future office environments or remote work policies or our ability to realize the expected benefits of the Company's restructuring initiatives.

Further information on these and other factors that could affect the Company’s actual results or outcomes is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Financials section of the Company’s website at investor.salesforce.com/financials/.

Salesforce, Inc. assumes no obligation and does not intend to revise or update publicly any forward-looking statements for any reason, except as required by law.

© 2025 Salesforce, Inc. All rights reserved. Salesforce and other marks are trademarks of Salesforce, Inc. Other brands featured herein may be trademarks of their respective owners.

 

Salesforce, Inc.

Condensed Consolidated Statements of Operations

(in millions, except per share data)

(Unaudited)

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

Revenues:

 

 

 

Subscription and support

$

9,297

 

 

$

8,585

 

Professional services and other

 

532

 

 

 

548

 

Total revenues

 

9,829

 

 

 

9,133

 

Cost of revenues (1)(2):

 

 

 

Subscription and support

 

1,611

 

 

 

1,560

 

Professional services and other

 

654

 

 

 

602

 

Total cost of revenues

 

2,265

 

 

 

2,162

 

Gross profit

 

7,564

 

 

 

6,971

 

Operating expenses (1)(2):

 

 

 

Research and development

 

1,460

 

 

 

1,368

 

Sales and marketing

 

3,429

 

 

 

3,239

 

General and administrative

 

697

 

 

 

647

 

Restructuring

 

36

 

 

 

8

 

Total operating expenses

 

5,622

 

 

 

5,262

 

Income from operations

 

1,942

 

 

 

1,709

 

Gains (losses) on strategic investments, net

 

(63

)

 

 

37

 

Other income

 

95

 

 

 

121

 

Income before provision for income taxes

 

1,974

 

 

 

1,867

 

Provision for income taxes

 

(433

)

 

 

(334

)

Net income

$

1,541

 

 

$

1,533

 

Basic net income per share

$

1.61

 

 

$

1.58

 

Diluted net income per share (3)

$

1.59

 

 

$

1.56

 

Shares used in computing basic net income per share

 

960

 

 

 

970

 

Shares used in computing diluted net income per share

 

970

 

 

 

985

 

(1) Amounts include amortization of intangible assets acquired through business combinations, as follows:

 

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

$

162

 

$

238

Sales and marketing

 

233

 

 

223

(2) Amounts include stock-based compensation expense, as follows:

 

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

$

151

 

$

119

Research and development

 

275

 

 

260

Sales and marketing

 

285

 

 

290

General and administrative

 

88

 

 

81

Restructuring

 

15

 

 

0

 

(3) During the three months ended April 30, 2025 and 2024, gains (losses) on strategic investments impacted GAAP diluted net income per share by $(0.05) and $0.03 based on a U.S. tax rate of 23.5% and 24.5%, respectively, and non-GAAP diluted net income per share by $(0.05) and $0.03 based on a non-GAAP tax rate of 22.0%.

Salesforce, Inc.

Condensed Consolidated Statements of Operations

(As a percentage of total revenues)

(Unaudited)

 

 

Three Months Ended April 30,

 

2025

 

2024

Revenues:

 

 

 

Subscription and support

95

%

 

94

%

Professional services and other

5

 

 

6

 

Total revenues

100

 

 

100

 

Cost of revenues (1)(2):

 

 

 

Subscription and support

16

 

 

17

 

Professional services and other

7

 

 

7

 

Total cost of revenues

23

 

 

24

 

Gross profit

77

 

 

76

 

Operating expenses (1)(2):

 

 

 

Research and development

15

 

 

15

 

Sales and marketing

35

 

 

35

 

General and administrative

7

 

 

7

 

Restructuring

0

 

 

0

 

Total operating expenses

57

 

 

57

 

Income from operations

20

 

 

19

 

Gains (losses) on strategic investments, net

(1

)

 

0

 

Other income

1

 

 

1

 

Income before provision for income taxes

20

 

 

20

 

Provision for income taxes

(4

)

 

(3

)

Net income

16

%

 

17

%

(1) Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:

 

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

2

%

 

3

%

Sales and marketing

2

 

 

2

 

 

(2) Amounts include stock-based compensation expense as a percentage of total revenues, as follows:

 

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

1

%

 

1

%

Research and development

3

 

 

3

 

Sales and marketing

3

 

 

3

 

General and administrative

1

 

 

1

 

Restructuring

0

 

 

0

 

 

Salesforce, Inc.

Condensed Consolidated Balance Sheets

(in millions)

 

 

April 30, 2025

 

January 31, 2025

Assets

(unaudited)

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

10,928

 

 

$

8,848

 

Marketable securities

 

6,480

 

 

 

5,184

 

Accounts receivable, net

 

4,354

 

 

 

11,945

 

Costs capitalized to obtain revenue contracts, net

 

1,924

 

 

 

1,971

 

Prepaid expenses and other current assets

 

2,180

 

 

 

1,779

 

Total current assets

 

25,866

 

 

 

29,727

 

Property and equipment, net

 

3,131

 

 

 

3,236

 

Operating lease right-of-use assets, net

 

2,129

 

 

 

2,157

 

Noncurrent costs capitalized to obtain revenue contracts, net

 

2,342

 

 

 

2,475

 

Strategic investments

 

4,941

 

 

 

4,852

 

Goodwill

 

51,281

 

 

 

51,283

 

Intangible assets acquired through business combinations, net

 

4,033

 

 

 

4,428

 

Deferred tax assets and other assets, net

 

4,887

 

 

 

4,770

 

Total assets

$

98,610

 

 

$

102,928

 

Liabilities and stockholders’ equity

 

 

 

Current liabilities:

 

 

 

Accounts payable, accrued expenses and other liabilities

$

5,804

 

 

$

6,658

 

Operating lease liabilities, current

 

593

 

 

 

579

 

Unearned revenue

 

17,799

 

 

 

20,743

 

Total current liabilities

 

24,196

 

 

 

27,980

 

Noncurrent debt

 

8,435

 

 

 

8,433

 

Noncurrent operating lease liabilities

 

2,341

 

 

 

2,380

 

Other noncurrent liabilities

 

2,972

 

 

 

2,962

 

Total liabilities

 

37,944

 

 

 

41,755

 

Stockholders’ equity:

 

 

 

Common stock

 

1

 

 

 

1

 

Treasury stock, at cost

 

(22,199

)

 

 

(19,507

)

Additional paid-in capital

 

65,490

 

 

 

64,576

 

Accumulated other comprehensive loss

 

(130

)

 

 

(266

)

Retained earnings

 

17,504

 

 

 

16,369

 

Total stockholders’ equity

 

60,666

 

 

 

61,173

 

Total liabilities and stockholders’ equity

$

98,610

 

 

$

102,928

 

 

Salesforce, Inc.

Condensed Consolidated Statements of Cash Flows

(in millions)

(Unaudited)

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

Operating activities:

 

 

 

Net income

$

1,541

 

 

$

1,533

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

Depreciation and amortization (1)

 

843

 

 

 

879

 

Amortization of costs capitalized to obtain revenue contracts, net

 

545

 

 

 

517

 

Stock-based compensation expense

 

814

 

 

 

750

 

(Gains) losses on strategic investments, net

 

63

 

 

 

(37

)

Changes in assets and liabilities, net of business combinations:

 

 

 

Accounts receivable, net

 

7,591

 

 

 

7,162

 

Costs capitalized to obtain revenue contracts, net

 

(365

)

 

 

(248

)

Prepaid expenses and other current assets and other assets

 

(481

)

 

 

(514

)

Accounts payable and accrued expenses and other liabilities

 

(1,007

)

 

 

(755

)

Operating lease liabilities

 

(124

)

 

 

(85

)

Unearned revenue

 

(2,944

)

 

 

(2,955

)

Net cash provided by operating activities

 

6,476

 

 

 

6,247

 

Investing activities:

 

 

 

Business combinations, net of cash acquired

 

0

 

 

 

(338

)

Purchases of strategic investments

 

(149

)

 

 

(203

)

Sales of strategic investments

 

6

 

 

 

53

 

Purchases of marketable securities

 

(2,086

)

 

 

(3,252

)

Sales of marketable securities

 

405

 

 

 

616

 

Maturities of marketable securities

 

436

 

 

 

636

 

Capital expenditures

 

(179

)

 

 

(163

)

Net cash used in investing activities

 

(1,567

)

 

 

(2,651

)

Financing activities:

 

 

 

Repurchases of common stock

 

(2,633

)

 

 

(2,133

)

Proceeds from employee stock plans

 

294

 

 

 

533

 

Principal payments on financing obligations

 

(179

)

 

 

(120

)

Repayments of debt

 

0

 

 

 

0

 

Payments of dividends and dividend equivalents

 

(402

)

 

 

(388

)

Net cash used in financing activities

 

(2,920

)

 

 

(2,108

)

Effect of exchange rate changes

 

91

 

 

 

(2

)

Net increase in cash and cash equivalents

 

2,080

 

 

 

1,486

 

Cash and cash equivalents, beginning of period

 

8,848

 

 

 

8,472

 

Cash and cash equivalents, end of period

$

10,928

 

 

$

9,958

 

 

(1) Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization and impairment of right-of-use assets.

Salesforce, Inc.
Additional Metrics
(Unaudited)

Supplemental Revenue Analysis

Remaining Performance Obligation

Remaining performance obligation ("RPO") represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. RPO is influenced by several factors, including seasonality, the timing of renewals, the timing of term license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of RPO denominated in foreign currencies are revalued each period based on the period end exchange rates. The portion of RPO that is unbilled is not recorded on the condensed consolidated balance sheets.

RPO consisted of the following (in billions):

 

Current

 

Noncurrent

 

Total

As of April 30, 2025

$

29.6

 

$

31.3

 

$

60.9

As of January 31, 2025

 

30.2

 

 

33.2

 

 

63.4

As of October 31, 2024

 

26.4

 

 

26.7

 

 

53.1

As of July 31, 2024

 

26.5

 

 

27.0

 

 

53.5

As of April 30, 2024

 

26.4

 

 

27.5

 

 

53.9

Unearned Revenue

Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The change in unearned revenue was as follows (in millions):

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

Unearned revenue, beginning of period

$

20,743

 

 

$

19,003

 

Billings and other (1)

 

6,885

 

 

 

6,191

 

Revenue recognized over time

 

(9,211

)

 

 

(8,571

)

Revenue recognized at a point in time

 

(618

)

 

 

(562

)

Unearned revenue, end of period

$

17,799

 

 

$

16,061

 

 

(1) Other includes, for example, the impact of foreign currency translation, contributions from contract assets and business combinations.

Disaggregation of Revenue

Subscription and Support Revenue by the Company's service offerings

Subscription and support revenues consisted of the following (in millions):

 

Three Months Ended April 30,

 

2025

 

2024

Sales

$

2,131

 

$

1,998

Service

 

2,334

 

 

2,182

Platform and Other

 

1,963

 

 

1,718

Marketing and Commerce

 

1,325

 

 

1,282

Integration and Analytics

 

1,544

 

 

1,405

 

$

9,297

 

$

8,585

Total Revenue by Geographic Locations

Revenues by geographical region consisted of the following (in millions):

 

Three Months Ended April 30,

 

2025

 

2024

Americas

$

6,469

 

$

6,062

Europe

 

2,337

 

 

2,145

Asia Pacific

 

1,023

 

 

926

 

$

9,829

 

$

9,133

Constant Currency Growth Rates

Subscription and support revenues constant currency growth rates by the Company's service offerings were as follows:

 

Three Months Ended

April 30, 2025

Compared to Three Months

Ended April 30, 2024

 

Three Months Ended

January 31, 2025

Compared to Three Months

Ended January 31, 2024

 

Three Months Ended

April 30, 2024

Compared to Three Months

Ended April 30, 2023

Sales

7%

 

9%

 

11%

Service

7%

 

9%

 

11%

Platform and Other

14%

 

12%

 

10%

Marketing and Commerce

4%

 

8%

 

10%

Integration and Analytics

10%

 

6%

 

25%

Total growth

9%

 

9%

 

13%

Revenue constant currency growth rates by geographical region were as follows:

 

Three Months Ended

April 30, 2025

Compared to Three Months

Ended April 30, 2024

 

Three Months Ended

January 31, 2025

Compared to Three Months

Ended January 31, 2024

 

Three Months Ended

April 30, 2024

Compared to Three Months

Ended April 30, 2023

Americas

7%

 

8%

 

11%

Europe

9%

 

7%

 

9%

Asia Pacific

11%

 

14%

 

21%

Total growth

8%

 

9%

 

11%

Current remaining performance obligation constant currency growth rates were as follows:

 

April 30, 2025

Compared to

April 30, 2024

 

January 31, 2025

Compared to

January 31, 2024

 

April 30, 2024

Compared to

April 30, 2023

Total growth

11%

 

11%

 

10%

 

Salesforce, Inc.

GAAP Results Reconciled to Non-GAAP Results

The following tables reflect selected GAAP results reconciled to Non-GAAP results.

(in millions, except per share data)

(Unaudited)

 

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

Non-GAAP income from operations

 

 

 

GAAP income from operations

$

1,942

 

 

$

1,709

 

Plus:

 

 

 

Amortization of purchased intangibles (1)

 

395

 

 

 

461

 

Stock-based compensation expense (2)(3)

 

799

 

 

 

750

 

Restructuring

 

36

 

 

 

8

 

Non-GAAP income from operations

$

3,172

 

 

$

2,928

 

Non-GAAP operating margin as a percentage of revenues

 

 

 

Total revenues

$

9,829

 

 

$

9,133

 

GAAP operating margin (4)

 

19.8

%

 

 

18.7

%

Non-GAAP operating margin (4)

 

32.3

%

 

 

32.1

%

Non-GAAP net income

 

 

 

GAAP net income

$

1,541

 

 

$

1,533

 

Plus:

 

 

 

Amortization of purchased intangibles (1)

 

395

 

 

 

461

 

Stock-based compensation expense (2)(3)

 

799

 

 

 

750

 

Restructuring

 

36

 

 

 

8

 

Income tax effects and adjustments

 

(272

)

 

 

(345

)

Non-GAAP net income

$

2,499

 

 

$

2,407

 

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

Non-GAAP diluted net income per share

 

 

 

GAAP diluted net income per share

$

1.59

 

 

$

1.56

 

Plus:

 

 

 

Amortization of purchased intangibles (1)

 

0.41

 

 

 

0.47

 

Stock-based compensation expense (2)(3)

 

0.82

 

 

 

0.76

 

Restructuring

 

0.04

 

 

 

0.01

 

Income tax effects and adjustments

 

(0.28

)

 

 

(0.36

)

Non-GAAP diluted net income per share

$

2.58

 

 

$

2.44

 

Shares used in computing non-GAAP diluted net income per share

 

970

 

 

 

985

 

(1) Amortization of purchased intangibles was as follows:

 

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

$

162

 

$

238

Sales and marketing

 

233

 

 

223

 

$

395

 

$

461

(2) Stock-based compensation expense, excluding stock-based compensation expense related to restructuring, was as follows:

 

Three Months Ended April 30,

 

2025

 

2024

Cost of revenues

$

151

 

$

119

Research and development

 

275

 

 

260

Sales and marketing

 

285

 

 

290

General and administrative

 

88

 

 

81

 

$

799

 

$

750

 

(3) Stock-based compensation expense included in the GAAP to non-GAAP reconciliation tables above excludes stock-based compensation expense related to restructuring activities for each of the three months ended April 30, 2025 and 2024 of $15 million and $0 million, respectively, which are included in the restructuring line.

 

(4) GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the amortization of purchased intangibles, stock-based compensation expense and charges associated with the Company's restructuring activities.

 

Salesforce, Inc.

Computation of Basic and Diluted GAAP and Non-GAAP Net Income Per Share

(in millions, except per share data)

(Unaudited)

 

 

Three Months Ended April 30,

 

2025

 

2024

GAAP Basic Net Income Per Share

 

 

 

Net income

$

1,541

 

$

1,533

Basic net income per share

$

1.61

 

$

1.58

Shares used in computing basic net income per share

 

960

 

 

970

 

 

 

 

 

Three Months Ended April 30,

 

2025

 

2024

Non-GAAP Basic Net Income Per Share

 

 

 

Non-GAAP net income

$

2,499

 

$

2,407

Non-GAAP basic net income per share

$

2.60

 

$

2.48

Shares used in computing non-GAAP basic net income per share

 

960

 

 

970

 

 

 

 

 

Three Months Ended April 30,

 

2025

 

2024

GAAP Diluted Net Income Per Share

 

 

 

Net income

$

1,541

 

$

1,533

Diluted net income per share

$

1.59

 

$

1.56

Shares used in computing diluted net income per share

 

970

 

 

985

 

 

 

 

 

Three Months Ended April 30,

 

2025

 

2024

Non-GAAP Diluted Net Income Per Share

 

 

 

Non-GAAP net income

$

2,499

 

$

2,407

Non-GAAP diluted net income per share

$

2.58

 

$

2.44

Shares used in computing non-GAAP diluted net income per share

 

970

 

 

985

 

Supplemental Cash Flow Information

Computation of Free Cash Flow, a Non-GAAP Measure

(in millions)

(Unaudited)

 

 

Three Months Ended April 30,

 

 

2025

 

 

 

2024

 

GAAP net cash provided by operating activities

$

6,476

 

 

$

6,247

 

Capital expenditures

 

(179

)

 

 

(163

)

Free cash flow

$

6,297

 

 

$

6,084

 

 

Non-GAAP Financial Measures: This press release includes information about non-GAAP operating margin, non-GAAP net income per share, non-GAAP tax rates, free cash flow, constant currency revenue, constant currency subscription and support revenue growth rate and constant currency current remaining performance obligation growth rates (collectively the “non-GAAP financial measures”). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the Company’s condensed consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP financial measures when planning, monitoring and evaluating the Company’s performance.

The primary purpose of using non-GAAP financial measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the Company’s results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the Company’s operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the Company’s business. Further to the extent that other companies use similar methods in calculating non-GAAP financial measures, the provision of supplemental non-GAAP information can allow for a comparison of the Company’s relative performance against other companies that also report non-GAAP operating results.

Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the following items: stock-based compensation expense, amortization of acquisition-related intangibles and charges associated with the Company's restructuring activities. Non-GAAP net income per share excludes, to the extent applicable, the impact of the following items: stock-based compensation expense, amortization of purchased intangibles, charges related to the Company's restructuring activities and income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the Company’s long-term benefit over multiple periods.

As described above, the Company excludes or adjusts for the following in its non-GAAP results and guidance:

  • Stock-Based Compensation Expense: The Company’s compensation strategy includes the use of stock-based compensation expense to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.
  • Amortization of Purchased Intangibles: The Company views amortization of acquisition-related intangible assets, such as the amortization of the cost associated with an acquired company’s research and development efforts, trade names, customer lists and customer relationships, and, in some cases, acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, which is not typically affected by operations during any particular period. Although the Company excludes the amortization of purchased intangibles from these non-GAAP financial measures, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.
  • Restructuring: Restructuring charges are costs associated with a formal restructuring plan and may include employee notice period costs and severance payments, lease or contract termination costs, asset impairments, accelerated depreciation and amortization and other related expenses. The Company excludes these restructuring charges because they are distinct from ongoing operational costs and it does not believe they are reflective of current and expected future business performance and operating results.
  • Gains (Losses) on Strategic Investments, net: The Company records all fair value adjustments to its equity securities held within the strategic investment portfolio through the statement of operations. As it is not possible to forecast future gains and losses, the Company assumes no change to the value of its strategic investment portfolio in its GAAP and non-GAAP estimates for future periods, including its guidance. Gains (Losses) on Strategic Investments, net, are included in its GAAP financial statements.
  • Income Tax Effects and Adjustments: The Company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisition-related costs, since each of these can vary in size and frequency. When projecting this long-term rate, the Company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based compensation expenses and the amortization of purchased intangibles. The projected rate also considers factors including the Company’s expected tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the Company operates. For fiscal 2025, the Company used a projected non-GAAP tax rate of 22.0%. For fiscal 2026, the Company uses a projected non-GAAP tax rate of 22.0%, which reflects currently available information, as well as other factors and assumptions. The non-GAAP tax rate could be subject to change for a variety of reasons, including the rapidly evolving global tax environment, significant changes in the Company’s geographic earnings mix due to acquisition activity or other changes to the Company’s strategy or business operations. The Company will re-evaluate its long-term rate as appropriate.

The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present constant currency revenue growth rates, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to rather than the actual exchange rates in effect during that period. To present current remaining performance obligation growth rates on a constant currency basis, current remaining performance obligation balances in local currencies in previous comparable periods are converted using the United States dollar currency exchange rate as of the most recent balance sheet date.

The Company defines Data Cloud and AI annual recurring revenue ("ARR") as the annualized recurring value of active Data Cloud and certain generative Artificial Intelligence (“AI”) subscription agreements, including those for Agentforce and standalone generative AI products, at the end of the reporting period.

The Company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures.

Mike Spencer

Salesforce

Investor Relations

investor@salesforce.com

Carolyn Guss

Salesforce

Public Relations

415-536-4966

pr@salesforce.com

Source: Salesforce

Salesforce Com Inc

NYSE:CRM

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270.84B
934.49M
2.63%
82.78%
1%
Software - Application
Services-prepackaged Software
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United States
SAN FRANCISCO