America's Car-Mart Reports First Quarter Fiscal Year 2026 Results

Rhea-AI Summary

America's Car-Mart (NASDAQ: CRMT) reported mixed Q1 FY2026 results, with total revenue declining 1.9% to $341.3 million. The company posted a loss of $0.69 per share, compared to a loss of $0.15 in the prior year. Sales volumes decreased 5.7% to 13,568 units, primarily due to inventory constraints and higher procurement costs.

Notable improvements include a 160 basis point increase in gross margin to 36.6%, a 7.5% rise in interest income, and a 6.2% increase in total collections to $183.6 million. The company successfully implemented LOS V2, featuring enhanced underwriting capabilities and risk-based pricing. The allowance for credit losses improved to 23.35% from 25.00% year-over-year.

The company completed a $172 million securitization with a 5.46% weighted average coupon, representing an 81-basis point improvement over the May 2025 issuance.

Positive

• None.

Negative

• Revenue declined 1.9% to $341.3 million
• Sales volumes decreased 5.7% to 13,568 units
• Loss per share widened to $0.69 from $0.15 year-over-year
• SG&A expenses increased 10.1% to $51.4 million
• Net charge-offs increased to 6.6% from 6.4% of average finance receivables
• Delinquencies (30+ days) increased to 3.8%, up 30 basis points year-over-year

Insights

Financial Analyst

Car-Mart's strategic pivots are showing promise despite widening losses, with credit quality improvements and more efficient securitizations emerging as bright spots.

Car-Mart's Q1 results reveal a company in strategic transition, prioritizing portfolio quality over volume. While revenue declined 1.9% to $341.3 million and sales volume dropped 5.7%, the company is showing meaningful improvements in several key metrics that signal potential longer-term strength.

The widening loss per share ($0.69 vs. $0.15 year-over-year) is concerning, but must be viewed alongside the 160 basis point improvement in gross margin percentage to 36.6% and the 7.5% increase in interest income. The company's strategic shift toward higher credit quality customers is evident in the 15% growth in applications from their top three customer credit rankings.

From a credit quality perspective, the reduction in allowance for credit losses to 23.35% from 25.00% year-over-year is significant, suggesting improved confidence in portfolio performance despite a slight increase in net charge-offs. The 6.2% increase in total collections to $183.6 million further supports this thesis.

The company's financial structure is showing improvement with debt-to-finance receivables decreasing to 51.1% from 53.4% year-over-year. The recent $172 million securitization at a 5.46% coupon represents an 81 basis point improvement over their previous issuance and a dramatic 308 basis point reduction since January 2024, significantly lowering financing costs.

The 10.1% increase in SG&A expenses is substantial, but management indicates 50% of this increase is temporary technology investment that will be completed in Q2, with expected efficiency gains targeting 5% annual SG&A reductions thereafter. The implementation of their enhanced loan origination system (LOS V2) with risk-based pricing capabilities represents a material advancement in their underwriting infrastructure.

While near-term profitability remains challenged, the focus on higher-quality customers, improved margin structure, strengthened underwriting, and more efficient financing suggests a company building a stronger foundation for sustainable returns, though execution risks remain.

Credit Risk Specialist

Car-Mart's credit quality shows signs of improvement despite slightly higher charge-offs, with strategic underwriting changes targeting better long-term performance.

The evolution of Car-Mart's credit portfolio reveals a company actively recalibrating its risk profile. The most significant development is the implementation of their new LOS V2 system with an enhanced underwriting scorecard and risk-based pricing capabilities. This technology upgrade is already driving measurable shifts in customer composition, with applications from their top three credit tiers increasing by 15% compared to FY2025 averages.

The reduction in allowance for credit losses from 25.00% to 23.35% year-over-year is a positive indicator of improving portfolio health, though the slight sequential increase from 23.25% at the end of the previous quarter deserves attention. This $3 million allowance increase was attributed equally to portfolio growth and deterioration in loss frequency and severity metrics.

The 6.6% net charge-off rate versus 6.4% in the prior year represents a modest deterioration. However, this increase was partially driven by lower sales volume affecting the denominator calculation. Of greater concern is the increase in 30+ day delinquencies to 3.8% from 3.5% year-over-year, a potential leading indicator of future charge-off pressure.

The company's underwriting adjustments reflect a strategic trade-off: average down payments decreased to 4.9% from 5.2% while average originating term increased to 44.9 months from 44.3 months. These more accommodative terms appear designed to attract higher-quality customers rather than pursuing volume at all costs.

Notably, 71.8% of the portfolio now operates under enhanced underwriting standards implemented with the original LOS system. The upgraded collections platform is also showing early positive results, with increasing online payment adoption and nearly double the number of customers enrolled in recurring payments – both factors that typically correlate with improved payment consistency and reduced collection costs.

While credit metrics show mixed signals, the strategic reorientation toward higher-quality borrowers and improved collection technology suggests management is making appropriate adjustments to strengthen portfolio performance over time, though near-term volatility in credit metrics may persist during this transition.

ROGERS, Ark., Sept. 04, 2025 (GLOBE NEWSWIRE) -- America’s Car-Mart, Inc. (NASDAQ: CRMT) (“we,” “Car-Mart” or the “Company”), today reported financial results for the first quarter ended July 31, 2025.

First Quarter Key Highlights (FY’26 Q1 vs. FY’25 Q1, unless otherwise noted) Total revenue was $341.3 million, down 1.9% Sales volumes decreased 5.7% to 13,568 units Interest income increased $4.6 million, or 7.5% Total collections increased 6.2% to $183.6 million Gross margin percentage increased 160 basis points to 36.6% Allowance for credit loss improved to 23.35%, compared to 25.00% at July 31, 2024 Net charge-offs as a % of average finance receivables were 6.6% vs. 6.4% Interest expense decreased 6.9% Loss per share of $0.69 vs. loss per share of $0.15 Deployed and implemented LOS V2 Upgraded Pay Your Way platform

President and CEO Doug Campbell commentary: 

Our strategic investments are delivering measurable results. From a consumer demand standpoint, application volume was up over 10%. We deployed and implemented LOS V2 in the beginning of the quarter, which has a more advanced underwriting scorecard, and the enablement of risk-based pricing embedded within the tool. This functionality is now live across our entire footprint, excluding our acquisitions. Additionally, we have started to see the rapid adoption of new functionality within Pay Your Way, our upgraded consumer-facing collections platform. Since the upgrade of Pay Your Way in late June 2025, we have driven a shift from customers paying in-store to paying online, which improves customer convenience and builds the foundation for more consistent payment behavior. Additionally, we have nearly doubled the number of customers enrolled in recurring payments, creating more predictable cash flows, and reducing collection costs.

Within the current market environment, we are prudently managing sales to balance affordability, profit margins, and portfolio quality. During the quarter wholesale prices rose resulting in each unit of inventory consuming more of our borrowing capacity, which places some limits on how much inventory we can carry. We are actively working to improve these capacity constraints to better serve the customer demand we are experiencing.

We are successfully executing on our focus to improve the quality of our portfolio. During the quarter credit applications from our customers that fall within on our top three customer credit rankings grew by 790 basis points, or 15% during the quarter when compared against fiscal year 2025 average. Nearly 72% of our portfolio is now operating under enhanced underwriting standards. With the recent launch of LOS V2, we continue to sharpen our underwriting capability and are very optimistic about the opportunity to sell more cars to better customers creating a stronger foundation for sustainable returns.

First Quarter Fiscal Year 2026 Key Operating Metrics

Dollars in thousands, except per share data. Dollar and percentage changes may not recalculate due to rounding. Charts may not be to scale.

During the quarter we deployed and implemented LOS V2. This rollout had two primary new features, an updated more predictive scorecard and the enablement of risk-based pricing. The new scorecard more accurately identifies risk by assigning ranks to customers with better granularity. The above chart reflects applications booked during the quarter when compared to booked sales in fiscal year 2025. The shift towards the higher ranked customers was dramatic with 15% more customers booked in ranks 5-7 which have lower probability of loss and stronger overall returns when compared to the lower ranking customers.

First Quarter Business Review

Note: Discussions in each section provide information for the first quarter of fiscal year 2026, compared to the first quarter of fiscal year 2025, unless otherwise noted.

TOTAL REVENUE – Total revenue for the quarter was $341.3 million, a decrease of 1.9% from the prior year, driven by fewer retail units sold. This was partially offset by gross margin improvements on average selling price and a 7.5% increase in interest income from a larger portfolio.

SALES - Customer demand was elevated, as evidenced by a 10% year-over-year increase in credit applications. The new scorecard embedded in LOS V2, which went live during the quarter prioritized booking the Company’s strongest-performing customer rankings. However, sales volumes declined 5.7% to 13,568 units compared to 14,391 in the prior year, primarily driven by fewer units available for sale. The Company experienced a 5.2% increase in the cost of procurement, which put pressure on the capacity for inventory tied to the Company’s capital structure. The Company prioritized vehicle quality aimed at controlling repair costs downstream and selling to a better credit quality customer.

GROSS PROFIT – Gross profit margin as a percentage of sales reached 36.6% vs. 35.0%, reflecting a 160-basis point improvement year-over-year and 20 basis-point improvement when viewed sequentially. These gains were driven by continued efforts in vehicle pricing, strong ancillary product attachment rates, reduced repairs in both frequency and severity and improved rates on wholesale retention.

SG&A EXPENSE – SG&A expenses totaled $51.4 million, up 10.1% from $46.7 million. The increase reflects investments in both people and technology initiatives.   These technology related initiatives will be complete in Q2 and approximately 50% of the increase will be unwound. These investments are expected to drive future efficiencies and enable SG&A reductions of approximately 5% annually.

UNDERWRITING – As part of the Company’s strategy to attract higher-ranking customers through more competitive deal terms, the Company continued to see a modest shift in financing metrics:

• Average down payment was 4.9% of the average retail sales price, down from 5.2% in the prior year’s first quarter.
• Average originating term was 44.9 months, up 0.6 month from prior year’s first quarter. The weighted average loan term within the portfolio modestly increased to 48.3 months, up 0.2 months year-over-year.
• Contracts originated under enhanced underwriting standards since the implementation of our original LOS now represent approximately 71.8% of the outstanding portfolio balance.
  

NET CHARGE-OFFS (NCOs) – NCOs as a percentage of average finance receivables were 6.6%, up from 6.4%. The drivers of the percentage increase were related to softer sales (approximately 50%; impacting the denominator) and increases in both the frequency and severity of loss (impacting the numerator). Of the 50% increase, about three-quarters was due to higher frequency, while the remaining one-quarter resulted from increased severity. Delinquencies (30+ days) were 3.8% at the end of the quarter, which represented a 30 basis points increase over the prior year quarter.

ALLOWANCE FOR CREDIT LOSSES – The allowance for credit losses as a percentage of finance receivables—net of deferred revenue and pending accident protection plan claims—improved to 23.35% as of July 31, 2025, compared to 25.00% at July 31, 2024. Sequentially, the allowance increased slightly from 23.25% at April 30, 2025, resulting in a $3 million increase to the allowance, which was driven equally by portfolio growth as well as by the frequency and severity of loss.

LEVERAGE & LIQUIDITY – Debt to finance receivables and debt, net of cash, to finance receivables (non-GAAP¹) were 51.1% and 43.1%, respectively, compared to 53.4% and 46.7% at July 31, 2024—reflecting improved leverage ratios.

During the first three months of FY26, the Company:

• Grew finance receivables by $2.8 million, outpacing the $1.5 million increase in debt, net of cash, and reinforcing disciplined capital management.
• Increased inventory by $0.2 million, driven by a higher proportion of vehicles designated for disposal and elevated procurement costs.
• Decreased interest expense by $1.3 million year-over-year, benefiting from improvements made to the securitization platform and a more favorable interest rate environment.
  

FINANCINGS – On August 28, 2025, the Company completed a term securitization transaction involving the issuance of $172 million in asset-backed notes with a weighted average life-adjusted coupon of 5.46%.   This coupon reflects an 81-basis point improvement over the May 2025 issuance.   Since the 2024-1 transaction in January 2024, the Company has reduced its weighted average spread by 308 basis points.   Net proceeds were used to pay down the outstanding balance on the Company’s revolving line of credit.   The Company continues to explore options to diversify and expand its financing sources, including potential warehouse lines of credit and the issuance of longer-term debt securities.

⁽¹⁾ Calculation of this non-GAAP financial measure and a reconciliation to the most directly comparable GAAP measure are included in the tables accompanying this release.

Key Operating Results
	Three Months Ended
	July 31,
		2025				2024			% Change
Operating Data:
Retail units sold		13,568				14,391				(5.7	)%
Average number of stores in operation		154				155				(0.6	)
Average retail units sold per store per month		29.4				30.9				(4.9	)
Average retail sales price	$	19,564			$	19,286				1.4
Total gross profit per retail unit sold	$	7,456			$	6,996				6.6
Total gross profit percentage		36.6	%			35.0	%
Same store revenue growth		(4.1	)%			(8.6	)%
Net charge-offs as a percent of average finance receivables		6.6	%			6.4	%
Total collected (principal, interest and late fees),in thousands	$	183,571			$	172,872				6.2
Average total collected per active customer per month	$	585			$	562				4.1
Average percentage of finance receivables-current (excl. 1-2 day)		80.8	%			82.3	%
Average down-payment percentage		4.9	%			5.2	%
Period End Data:
Stores open		154				156				(1.3	)%
Accounts over 30 days past due		3.8	%			3.5	%
Active customer count		104,691				103,231				1.4
Principal balance of finance receivables(in thousands)	$	1,515,680			$	1,465,259				3.4
Weighted average total contract term		48.3				48.1				0.5

Conference Call and Webcast

The Company will hold a conference call to discuss its quarterly results on September 4, at 9:00 a.m. ET. Participants may access the conference call via webcast using this link: Webcast Link. To participate via telephone, please register in advance using this Registration Link. Upon registration, all telephone participants will receive a one-time confirmation email detailing how to join the conference call, including the dial-in number along with a unique PIN that can be used to access the call. All participants are encouraged to dial in 10 minutes prior to the start time. A replay and transcript of the conference call and webcast and related supplemental information will be available on-demand via the Company’s investor relations webpage at ir.car-mart.com for 12 months.

About America's Car-Mart, Inc.

America’s Car-Mart, Inc. (the “Company”) operates automotive dealerships in 12 states and is one of the largest publicly held automotive retailers in the United States focused exclusively on the “Integrated Auto Sales and Finance” segment of the used car market. The Company emphasizes superior customer service and the building of strong personal relationships with its customers. The Company operates its dealerships primarily in smaller cities throughout the South-Central United States, selling quality used vehicles and providing financing for substantially all of its customers. For more information about America’s Car-Mart, including investor presentations, please visit our website at www.car-mart.com.

Non-GAAP Financial Measures

This news release contains financial information determined by methods other than in accordance with generally accepted accounting principles (GAAP). We present total debt, net of total cash, to finance receivables, a non-GAAP measure, as a supplemental measure of our performance. We believe total debt, net of total cash, to finance receivables is a useful measure to monitor leverage and evaluate balance sheet risk. This measure should not be considered in isolation or as a substitute for reported GAAP results because it may include or exclude certain items as compared to similar GAAP-based measures, and such measure may not be comparable to similarly-titled measures reported by other companies. We strongly encourage investors to review our consolidated financial statements included in publicly filed reports in their entirety and not rely solely on any one, single financial measure or communication. The most directly comparable GAAP financial measure, as well as a reconciliation to the comparable GAAP financial measure, for this non-GAAP financial measure are presented in the tables of this release.

Forward-Looking Statements

 

This news release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements address the Company’s future objectives, plans and goals, as well as the Company’s intent, beliefs and current expectations and projections regarding future financial and operating performance and can generally be identified by words such as “may,” “will,” “should,” “could,” “expect,” “anticipate,” “intend,” “plan,” “project,” “foresee,” and other similar words or phrases. Specific events addressed by these forward-looking statements may include, but are not limited to:

• operational infrastructure investments;
• same dealership sales and revenue growth;
• customer growth and engagement;
• gross profit percentages;
• gross profit per retail unit sold;
• business acquisitions;
• inventory acquisition, reconditioning, transportation, and remarketing;
• technological investments and initiatives;
• future revenue growth;
• receivables growth as related to revenue growth;
• new dealership openings;
• performance of new dealerships;
• interest rates;
• future credit losses;
• the Company’s collection results, including but not limited to collections during income tax refund periods;
• cash-on-cash returns from the collection of contracts originated by the Company;
• seasonality; and
• the Company’s business, operating and growth strategies and expectations.

These forward-looking statements are based on the Company’s current estimates and assumptions and involve various risks and uncertainties. As a result, you are cautioned that these forward-looking statements are not guarantees of future performance, and that actual results could differ materially from those projected in these forward-looking statements. Factors that may cause actual results to differ materially from the Company’s projections include, but are not limited to:

• general economic conditions in the markets in which the Company operates, including but not limited to fluctuations in gas prices, grocery prices and employment levels and inflationary pressure on operating costs;
• the availability of quality used vehicles at prices that will be affordable to our customers, including the impacts of changes in new vehicle production and sales;
• the ability to leverage the Cox Automotive services agreement to perform reconditioning and improve vehicle quality to reduce the average vehicle cost, improve gross margins, reduce credit loss, and enhance cash flow;
• the availability of credit facilities and access to capital through securitization financings or other sources on terms acceptable to us, and any increase in the cost of capital, to support the Company’s business;
• the Company’s ability to underwrite and collect its contracts effectively, including whether anticipated benefits from the Company’s recently implemented loan origination system are achieved as expected or at all;
• competition;
• dependence on existing management;
• ability to attract, develop, and retain qualified general managers;
• changes in consumer finance laws or regulations, including but not limited to rules and regulations that have recently been enacted or could be enacted by federal and state governments;
• the ability to keep pace with technological advances and changes in consumer behavior affecting our business;
• security breaches, cyber-attacks, or fraudulent activity;
• the ability to identify and obtain favorable locations for new or relocated dealerships at reasonable cost;
• the ability to successfully identify, complete and integrate new acquisitions;
• the occurrence and impact of any adverse weather events or other natural disasters affecting the Company’s dealerships or customers; and
• potential business and economic disruptions and uncertainty that may result from any future public health crises and any efforts to mitigate the financial impact and health risks associated with such developments.
  

Additionally, risks and uncertainties that may affect future results include those described from time to time in the Company’s SEC filings. The Company undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the dates on which they are made.

Contact for information

SM Berger & Company
Andrew Berger, Managing Director
andrew@smberger.com
(216) 464-6400

America's Car-Mart, Inc.
Consolidated Results of Operations
(Amounts in thousands, except per share data)
													As a % of Sales
	Three Months Ended												Three Months Ended
	July 31,												July 31,
		2025				2024			% Change					2025				2024
Statements of Operations:
Revenues:
Sales	$	276,240			$	287,248				(3.8	)%			100.0	%			100.0	%
Interest income		65,072				60,515				7.5				23.6				21.1
Total		341,312				347,763				(1.9	)			123.6				121.1
Costs and expenses:
Cost of sales		175,080				186,570				(6.2	)			63.4				65.0
Selling, general and administrative		51,408				46,711				10.1				18.6				16.3
Provision for credit losses		103,036				95,423				8.0				37.3				33.2
Interest expense		17,042				18,312				(6.9	)			6.2				6.4
Depreciation and amortization		2,139				1,884				13.5				0.8				0.7
Loss on disposal of property and equipment		9				46				(80.4	)			-				-
Total		348,714				348,946				(0.1	)			126.2				121.5
Loss before taxes		(7,402	)			(1,183	)							(2.7	)			(0.4	)
Benefit for income taxes		(1,666	)			(219	)							(0.6	)			(0.1	)
Net loss	$	(5,736	)		$	(964	)							(2.1	)			(0.3	)
Dividends on subsidiary preferred stock	$	(10	)		$	(10	)
Net loss attributable to common shareholders	$	(5,746	)		$	(974	)
Earnings per share:
Basic	$	(0.69	)		$	(0.15	)
Diluted	$	(0.69	)		$	(0.15	)
Weighted average number of shares used in calculation
Basic		8,274,054				6,396,757
Diluted		8,274,054				6,396,757

America's Car-Mart, Inc.
Condensed Consolidated Balance Sheet and Other Data
(Amounts in thousands, except per share data)
	July 31,				April 30,				July 31,
		2025				2025				2024
Cash and cash equivalents	$	9,666			$	9,808			$	4,748
Restricted cash from collections on auto finance receivables	$	111,761			$	114,729			$	93,873
Finance receivables, net	$	1,183,452			$	1,180,673			$	1,126,271
Inventory	$	112,451			$	112,229			$	114,548
Total assets	$	1,607,974			$	1,606,474			$	1,531,270
Revolving lines of credit, net	$	164,394			$	204,769			$	184,846
Notes payable, net	$	610,750			$	572,010			$	597,494
Treasury stock	$	298,291			$	298,220			$	297,810
Total equity	$	564,931			$	569,522			$	471,153
Shares outstanding		8,277,613				8,263,280				6,396,757
Book value per outstanding share	$	68.30			$	68.97			$	73.72
Allowance as % of principal balance net of deferred revenue		23.35	%			23.25	%			25.00	%
Changes in allowance for credit losses:
	Three Months Ended
	July 31,
		2025				2024
Balance at beginning of period	$	323,100			$	331,260
Provision for credit losses		103,036				95,423
Charge-offs, net of collateral recovered		(100,066	)			(92,259	)
Balance at end of period	$	326,070			$	334,424

America's Car-Mart, Inc.
Condensed Consolidated Statements of Cash Flows
(Amounts in thousands)
	Three Months Ended
	July 31,
	2025					2024
Operating activities:
Net loss	$	(5,736	)		$	(964	)
Provision for credit losses	103,036				95,423
Losses on claims for accident protection plan	8,595				9,321
Depreciation and amortization	2,139				1,884
Finance receivable originations		(262,746	)			(271,756	)
Finance receivable collections	118,720				112,358
Inventory	28,618				25,603
Deferred accident protection plan revenue		(578	)		205
Deferred service contract revenue		(455	)		707
Income taxes, net		(1,647	)		1,078
Other	4,136				11,169
Net cash used in operating activities		(5,918	)			(14,972	)
Investing activities:
Purchase of investments	-					(7,527	)
Purchase of property and equipment and other		(459	)			(986	)
Proceeds from sale of property and equipment	20				-
Net cash used in investing activities		(439	)			(8,513	)
Financing activities:
Change in revolving credit facility, net		(39,696	)			(15,798	)
Payments on notes payable		(177,499	)			(106,076	)
Change in cash overdrafts	6,162				989
Issuances of notes payable	216,000				149,889
Debt issuance costs		(1,708	)			(1,387	)
Purchase of common stock		(71	)			(24	)
Dividend payments		(10	)			(10	)
Exercise of stock options and issuance of common stock	69				76
Net cash provided by financing activities	3,247				27,659
(Decrease) increase in cash, cash equivalents, and restricted cash	$	(3,110	)		$	4,174

America's Car-Mart, Inc.
Reconciliation of Non-GAAP Financial Measures
(Amounts in thousands)
Calculation of Debt, Net of Total Cash, to Finance Receivables:
	July 31, 2025				April 30, 2025
Debt:
Revolving lines of credit, net	$	164,394			$	204,769
Notes payable, net		610,750				572,010
Total debt	$	775,144			$	776,779
Cash:
Cash and cash equivalents	$	9,666			$	9,808
Restricted cash from collections on auto finance receivables		111,761				114,729
Total cash, cash equivalents, and restricted cash	$	121,427			$	124,537
Debt, net of total cash	$	653,717			$	652,242
Principal balance of finance receivables	$	1,515,680			$	1,509,154
Ratio of debt to finance receivables		51.1	%			51.5	%
Ratio of debt, net of total cash, to finance receivables		43.1	%			43.2	%

Charts accompanying this announcement are available at: 
https://www.globenewswire.com/NewsRoom/AttachmentNg/53a7f828-ef17-4993-bf8c-e6901e58c7c0
https://www.globenewswire.com/NewsRoom/AttachmentNg/df9ff173-c064-441e-9f69-f6c9a3e29f6a
https://www.globenewswire.com/NewsRoom/AttachmentNg/af120d3e-7210-4c93-b650-3383449c5366

FAQ

What were America's Car-Mart's (CRMT) key financial results for Q1 2026?

CRMT reported revenue of $341.3 million (down 1.9%), a loss of $0.69 per share, and improved gross margin of 36.6%. Sales volumes decreased 5.7% to 13,568 units.

How did CRMT's credit metrics perform in Q1 2026?

The allowance for credit losses improved to 23.35% from 25.00% year-over-year, while net charge-offs increased slightly to 6.6% from 6.4%. Delinquencies rose to 3.8%, up 30 basis points.

What major operational changes did CRMT implement in Q1 2026?

CRMT deployed LOS V2 with enhanced underwriting scorecard and risk-based pricing, and upgraded their Pay Your Way platform, resulting in increased online payments and doubled recurring payment enrollments.

What was the status of CRMT's securitization efforts in Q1 2026?

CRMT completed a $172 million securitization with a 5.46% weighted average coupon, showing an 81-basis point improvement over May 2025 issuance and a 308-basis point reduction in weighted average spread since January 2024.

How did CRMT's customer metrics change in Q1 2026?

Credit applications increased 10% year-over-year, with top three customer credit rankings growing by 790 basis points. The active customer count grew 1.4% to 104,691, while the average down payment decreased to 4.9% from 5.2%.