CSG Actively Assisting with Investigation into UK Connectivity Customer’s Data Breach; No Evidence CSG or its Platform Were the Cause

CSG reported on January 21, 2025, that unauthorized access was detected to a single provider's data stored on a CSG platform in the UK.

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01/25/2025 - 09:49 PM EST

LONDON--(BUSINESS WIRE)-- On Jan. 21, 2025, CSG learned that an external party gained unauthorized access to a single provider’s data residing on a CSG platform. We have no evidence that CSG’s technologies and systems were compromised or that CSG was the cause of the unexpected access to the data. CSG provided immediate containment and is actively supporting our customer. CSG remains committed to keeping customer and consumer data safe. We take all matters of security seriously and will continue to work on behalf of our customer to resolve this issue.

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