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CSG Forte Engage Honored for Innovation in Top Industry Awards

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CSG Forte, a leader in digital payment solutions, has won three industry awards for innovation in payments. Their product, CSG Forte Engage, a multi-channel, low-to-no code payment solution, received two awards at the Juniper Research 2024 Future Digital Awards for Fintech & Payments: Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category. Additionally, it earned the Top Innovation in Payments award at the 2024 PayTech Awards USA.

CSG Forte Engage allows customers to pay through their preferred channels, offering personalized, secure statements. The platform helps organizations protect against payment data exposure, mitigate data breaches, and modernize the customer experience. Intech Worldwide LP, a software solutions provider for courts, has partnered with CSG Forte to integrate multichannel payment processing into their Apex Court Solutions software, enabling payments via text message, email, and IVR in English and Spanish.

CSG Forte, un leader nelle soluzioni di pagamento digitale, ha vinto tre premi del settore per innovazione nei pagamenti. Il loro prodotto, CSG Forte Engage, una soluzione di pagamento multicanale a basso o nullo codice, ha ricevuto due premi ai Juniper Research 2024 Future Digital Awards per Fintech & Payments: Platinum nella categoria Piattaforma di Pagamenti Omnicanale e Gold nella categoria Innovazione della Piattaforma di Pagamenti Ricorrenti. Inoltre, ha conquistato il premio Top Innovation in Payments ai 2024 PayTech Awards USA.

CSG Forte Engage consente ai clienti di pagare attraverso i propri canali preferiti, offrendo dichiarazioni personalizzate e sicure. La piattaforma aiuta le organizzazioni a proteggere i dati di pagamento, mitigare le violazioni dei dati e modernizzare l'esperienza del cliente. Intech Worldwide LP, un fornitore di soluzioni software per i tribunali, ha collaborato con CSG Forte per integrare il processamento di pagamenti multicanale nel suo software Apex Court Solutions, consentendo pagamenti tramite messaggi di testo, email e IVR in inglese e spagnolo.

CSG Forte, un líder en soluciones de pago digital, ha ganado tres premios de la industria por innovación en pagos. Su producto, CSG Forte Engage, una solución de pago multicanal de bajo o nulo código, recibió dos premios en los Juniper Research 2024 Future Digital Awards para Fintech & Payments: Platino en la categoría Plataforma de Pagos Omnicanal y Oro en la categoría Innovación de Plataforma de Pagos Recurrentes. Además, obtuvo el premio a la Mejor Innovación en Pagos en los 2024 PayTech Awards USA.

CSG Forte Engage permite a los clientes pagar a través de sus canales preferidos, ofreciendo estados de cuenta personalizados y seguros. La plataforma ayuda a las organizaciones a protegerse contra la exposición de datos de pago, mitigar violaciones de datos y modernizar la experiencia del cliente. Intech Worldwide LP, un proveedor de soluciones de software para tribunales, se ha asociado con CSG Forte para integrar el procesamiento de pagos multicanal en su software Apex Court Solutions, permitiendo pagos a través de mensajes de texto, correo electrónico e IVR en inglés y español.

CSG Forte는 디지털 결제 솔루션의 선두주자로, 결제 혁신에 대한 세 가지 업계상을 수상했습니다. 그들의 제품인 CSG Forte Engage는 다채널 저코드 또는 무코드 결제 솔루션으로, Juniper Research 2024 Future Digital Awards에서 두 개의 상을 수상했습니다: 옴니채널 결제 플랫폼 부문에서 플래티넘정기 결제 플랫폼 혁신 부문에서 골드입니다. 또한, 2024 PayTech Awards USA에서 결제 혁신 부문 최고상을 수상했습니다.

CSG Forte Engage는 고객이 선호하는 채널을 통해 결제할 수 있게 하여 개인화된 안전한 명세서를 제공합니다. 이 플랫폼은 조직이 결제 데이터 노출을 방지하고, 데이터 유출을 완화하며, 고객 경험을 현대화하는 데 도움을 줍니다. Intech Worldwide LP는 법원을 위한 소프트웨어 솔루션 제공업체로, CSG Forte와 협력하여 그들의 Apex Court Solutions 소프트웨어에 다채널 결제 처리를 통합하여 문자 메시지, 이메일 및 IVR를 통해 결제를 가능하게 했습니다.

CSG Forte, un leader dans les solutions de paiement numérique, a remporté trois prix de l'industrie pour l'innovation dans les paiements. Leur produit, CSG Forte Engage, une solution de paiement multicanal à faible ou aucun code, a reçu deux prix lors des Juniper Research 2024 Future Digital Awards pour Fintech & Payments : Platine dans la catégorie Plateforme de paiements omnicanaux et Or dans la catégorie Innovation de la plateforme de paiements récurrents. De plus, il a obtenu le prix de la meilleure innovation dans les paiements lors des 2024 PayTech Awards USA.

CSG Forte Engage permet aux clients de payer via leurs canaux préférés, offrant des relevés personnalisés et sécurisés. La plateforme aide les organisations à se protéger contre l'exposition des données de paiement, à atténuer les violations de données et à moderniser l'expérience client. Intech Worldwide LP, un fournisseur de solutions logicielles pour les tribunaux, s'est associé à CSG Forte pour intégrer le traitement de paiements multicanaux dans son logiciel Apex Court Solutions, permettant des paiements par message texte, e-mail et IVR en anglais et en espagnol.

CSG Forte, ein führendes Unternehmen im Bereich digitaler Zahlungslösungen, hat drei Branchenpreise für Innovationen im Zahlungsverkehr gewonnen. Ihr Produkt, CSG Forte Engage, ist eine multichannel Zahlungslösung mit niedrigen oder keinen Programmieranforderungen, die bei den Juniper Research 2024 Future Digital Awards für Fintech & Payments zwei Auszeichnungen erhielt: Platin in der Kategorie Omnichannel-Zahlungsplattform und Gold in der Kategorie Innovation der wiederkehrenden Zahlungsplattform. Darüber hinaus wurde es mit dem Preis für die beste Innovation im Zahlungsverkehr bei den 2024 PayTech Awards USA ausgezeichnet.

CSG Forte Engage ermöglicht es Kunden, über ihre bevorzugten Kanäle zu zahlen und bietet personalisierte, sichere Abrechnungen. Die Plattform hilft Organisationen, sich gegen die Gefährdung von Zahlungsdaten abzusichern, Datenpannen zu mindern und das Kundenerlebnis zu modernisieren. Intech Worldwide LP, ein Anbieter von Softwarelösungen für Gerichte, hat mit CSG Forte kooperiert, um die multichannel Zahlungsabwicklung in seine Apex Court Solutions Software zu integrieren, die Zahlungen über SMS, E-Mail und IVR in Englisch und Spanisch ermöglicht.

Positive
  • CSG Forte Engage won three prestigious industry awards for innovation in payments
  • The product offers a multi-channel, low-to-no code payment solution, enhancing customer flexibility
  • Partnership with Intech Worldwide LP expands CSG Forte's presence in the judicial system software market
  • CSG Forte Engage helps organizations reduce PCI scope and improve transaction security
Negative
  • None.

Awarded Top Innovation in Payments at the 2024 PayTech Awards USA and honored for omnichannel experience and recurring payment innovation at the 2024 Juniper Future Digital Awards

DENVER--(BUSINESS WIRE)-- CSG Forte, a leader in complete and customizable digital payment solutions, announced three industry award wins for innovation in payments today. CSG Forte Engage, a multi-channel, low-to-no code payment solution, earned two awards at the Juniper Research 2024 Future Digital Awards for Fintech & Payments: Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category. In the 2024 PayTech Awards USA, CSG Forte Engaged earned the Top Innovation in Payments award.

“Recurring payments will present a $15 trillion opportunity by 2027. This means now is the time for vendors in the space to stay agile and embrace customer choice,” said Nick Maynard, VP of Fintech Market Research, Juniper Research. “CSG consistently surpassed our evaluation criteria for innovation, user experience, compliance and security, in a highly competitive field. We were impressed by how CSG Forte Engage offers a true omnichannel experience to help improve customer satisfaction and engagement while mitigating late, failed and abandoned payments.”

“Consumers want more flexibility in how they pay,” said Jeff Kump, president, Payments, CSG. “Organizations that offer a variety of payment methods across multiple channels, while making transactions easier for the customer, can complete more payments, save call center costs and drive customer satisfaction and loyalty. Simultaneously, this helps organizations reduce payment card industry (PCI) scope to enable a more secure transaction. I am grateful to work with a team that goes above and beyond to deliver these results to our customers.”

CSG Forte Engage lets customers pay when and how they want. With the low-to-no code platform, organizations can create personalized, secure statements and send them to customers for payment via the channel of their choice. With stringent security features, CSG Forte Engage simultaneously helps organizations protect against payment data exposure, mitigate data breaches and modernize the customer experience.

Intech Worldwide LP (Intech), a software solutions provider for courts, has partnered with CSG Forte to provide multichannel payment processing through Intech’s Apex Court Solutions software. By leveraging CSG Forte Engage, Intech is able to provide users with the flexibility to pay via text message, email and interactive voice response (IVR) in English and Spanish, as well as pre-scheduled payments for added convenience.

“There is a pressing need for secure and effective digital payment solutions in the judicial system,” said John K. Rich, president, Intech. “The integration with CSG Forte Engage not only saves court clerks hours of work each week but improves the accuracy and efficiency of court collections, supports timely payments and reduces exposure to sensitive payment data. Intech’s Apex Court Solutions software remains the only fully integrated court software solution with CSG Forte, providing unparalleled options for courts.”

To learn more about CSG Forte Engage, explore our eBook on offering customers a smooth and secure payment process, or watch our webinar on making payments your competitive advantage.

About CSG Forte

CSG Forte delivers digital payments solutions that help organizations scale faster and smarter. With CSG Forte, organizations process omnichannel payments across a best of breed, PCI-compliant digital platform that allows customers to make any payments, via any channel, at any time. Our award-winning technology empowers organizations to modernize how customers pay bills, increasing on-time payments and customer satisfaction while using a single low-code, unified digital platform. CSG Forte processes 168 million customer payments annually, totaling over $118 billion in payments, for more than 114,000 merchants across government, telecom, property management, healthcare and other industries.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

To learn more, visit www.csgi.com and www.forte.net and connect with us on LinkedIn and Twitter.

Julia Dakhlia

Public Relations

+1 (402) 431-7376

julia.dakhlia@csgi.com

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Source: CSG Forte

FAQ

What awards did CSG Forte Engage win in 2024?

CSG Forte Engage won Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category at the Juniper Research 2024 Future Digital Awards for Fintech & Payments. It also received the Top Innovation in Payments award at the 2024 PayTech Awards USA.

How does CSG Forte Engage benefit organizations using it for payments?

CSG Forte Engage allows organizations to offer customers multiple payment channels, create personalized secure statements, protect against payment data exposure, mitigate data breaches, and modernize the customer experience. It also helps reduce PCI scope for more secure transactions.

What partnership did CSG (CSGS) announce with Intech Worldwide LP?

CSG Forte partnered with Intech Worldwide LP to integrate multichannel payment processing into Intech's Apex Court Solutions software. This integration allows court users to pay via text message, email, and IVR in English and Spanish, as well as schedule pre-payments.

What is the market opportunity for recurring payments according to Juniper Research?

According to Nick Maynard, VP of Fintech Market Research at Juniper Research, recurring payments will present a $15 trillion opportunity by 2027.

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