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Crexendo Strengthens Market Leadership in G2 Spring 2026 Reports

(Neutral)
(Very Positive)
Tags

Crexendo (NASDAQ:CXDO) announced multiple #1 rankings in the G2 Spring 2026 reports across VoIP, UCaaS, Contact Center, and Customer Communications Management.

Key highlights include consecutive-quarter leadership in Ease of Use (18 quarters), Quality of Support (17 quarters), a sustained 4.9/5 rating for 16 quarters, and a platform exceeding 7 million end users across 350,000 organizations.

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Positive

  • #1 rankings for Usability, Support, and Recommend in G2 Spring 2026
  • Ease of Use #1 for 18 consecutive quarters
  • Quality of Support #1 for 17 consecutive quarters
  • Platform now exceeds 7 million end users globally
  • 4.9 out of 5 rating maintained for 16 consecutive quarters
  • Named Momentum Leader for VoIP, UCaaS, and Customer Communications Management

Negative

  • None.

News Market Reaction – CXDO

+2.15%
+2.15% Session close to close

In the Mar 17 session, CXDO gained 2.15%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement highlights sustained third-party validation, with Crexendo earning #1 G2 rankings ...
Analysis

This announcement highlights sustained third-party validation, with Crexendo earning #1 G2 rankings across VoIP and UCaaS categories and maintaining a 4.9/5 rating for 16 consecutive quarters. The platform now supports over 7 million users and more than 350,000 organizations, reinforcing scale already seen in recent earnings and acquisition updates. Investors may track whether this customer satisfaction supports continued revenue growth, especially following the Estech Systems acquisition and expanding partner ecosystem.

Key Figures

Platform end-users: over 7 million end-users Ease of Use streak: 18 consecutive quarters Quality of Support streak: 17 consecutive quarters +5 more
8 metrics
Platform end-users over 7 million end-users Crexendo platform scale cited in G2 recognition release
Ease of Use streak 18 consecutive quarters G2 #1 ranking for Ease of Use
Quality of Support streak 17 consecutive quarters G2 #1 ranking for Quality of Support
Users Most Likely to Recommend 12 consecutive quarters G2 #1 ranking for recommendation likelihood
Star rating 4.9 out of 5 Overall G2 rating maintained for 16 consecutive quarters
Rating duration 16 consecutive quarters Duration of maintaining 4.9 out of 5 G2 rating
Organizations served more than 350,000 organizations End-user base across organizations worldwide
Growth vs industry more than twice the industry average Reported growth rate vs. U.S. cloud communications industry

Historical Context

5 past events · Latest: Mar 03 (Positive)
Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Mar 03 Earnings results Positive -0.3% Reported FY 2025 revenue growth and profitability with stronger software mix.
Mar 02 Acquisition close Positive +9.8% Closed Estech Systems deal, adding revenue scale and expected accretion.
Feb 25 Partnership deal Positive +2.8% AppDirect partnership to broaden distribution and strengthen channel strategy.
Feb 10 Product launch Positive +1.3% Launched Crexendo Marketplace to accelerate partner activation and monetization.
Feb 03 Earnings notice Neutral -8.6% Scheduled Q4 and FY 2025 results call with access details and replay info.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent news skewed positive (acquisition, partnerships, product launches), with mostly positive price reactions but some sell-the-news pressure around earnings and event notices.

Recent Company History

Over the last months, CXDO has reported solid growth, with fiscal 2025 revenue of $68.2M (+12% YoY) and net income of $5.1M. It completed a $35M acquisition of Estech Systems, adding about $26M revenue and expanding accounts and seats, and announced a national distribution partnership with AppDirect plus the Crexendo Marketplace launch, citing over 7 million platform users. The current G2 rankings news continues this theme of platform scale, customer validation, and ecosystem expansion.

Key Terms

ucaas, voip, ai-driven, ai-enabled
4 terms
ucaas technical
"provider of cloud communication platform software and unified communications as a service (UCaaS)"
Unified Communications as a Service (UCaaS) is a cloud-based bundle of business communication tools — such as phone calling, video meetings, messaging, and voicemail — delivered over the internet instead of on-site hardware. For investors, UCaaS matters because it shifts companies from buying and maintaining equipment to paying recurring subscription fees, creating predictable revenue for providers and signaling how widely businesses are adopting flexible, remote-ready communications, which can affect growth and valuation.
voip technical
"G2 Spring 2026 Reports for VoIP, UCaaS, Contact Center, and Customer Communications Management"
Voice over Internet Protocol (VoIP) is a technology that carries phone calls and other voice services over the internet instead of traditional telephone lines. Like switching from a landline to a streaming service for music, it can cut costs, add features and scale quickly, which matters to investors because it affects a company’s expenses, recurring revenue potential, growth prospects and exposure to network reliability or cybersecurity risks.
ai-driven technical
"continued innovation, including the integration of AI-driven capabilities across the Crexendo platform"
AI-driven describes products, services, processes or decisions that rely on artificial intelligence—software that detects patterns in data and makes predictions or choices without step-by-step human direction. For investors it signals potential for faster growth, lower operating costs or new revenue, but also new risks (model errors, data problems, regulatory limits); think of it like a smart thermostat that can save energy and money but can also misbehave if fed bad information.
ai-enabled technical
"modernizing their communications infrastructure with scalable, AI-enabled cloud solutions"
AI-enabled describes a product, service, or process that uses artificial intelligence—software that learns from data and makes decisions or predictions—as a core feature rather than a minor add-on. For investors it matters because AI-enabled offerings can boost productivity, lower costs or unlock new revenue streams; like adding a smart autopilot to a routine task, they can change a company's growth potential and competitive edge while also bringing higher upfront investment needs and distinct regulatory or ethical risks.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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PHOENIX, AZ / ACCESS Newswire / March 17, 2026 / Crexendo®, Inc. (NASDAQ:CXDO), ("Crexendo" or the "Company"), an award-winning software technology company supporting over 7 million end-users, and a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, announced today that the company has received multiple #1 rankings and awards from G2.com. Crexendo was recognized for the highly acclaimed #1 rankings for Best Usability, Best Support, and Most Likely to Recommend in the G2 Spring 2026 Reports for VoIP, UCaaS, Contact Center, and Customer Communications Management by G2.com, which is the leading business software review platform, empowering buyers with real-world insights backed by verified customer reviews.

Crexendo has consistently received top ratings from real users on G2, and that recognition continued in the Spring reports with the company receiving #1 rankings for Ease of Use for the 18th consecutive quarter and Quality of Support for the 17th consecutive quarter. Winning Best Usability and Best Support awards on an ongoing basis highlights Crexendo's commitment to delivering powerful cloud business communications solutions with cutting edge features that are easy to use, simple to manage, and backed by industry-leading customer support.

Customer recognition on G2 is particularly meaningful because rankings are based entirely on verified user reviews and adoption data. Crexendo's consistent #1 rankings reflect the platform's ability to deliver reliable communications infrastructure, strong customer support, and rapid deployment capabilities for service providers and enterprise customers.

The Spring 2026 reports continue a long track record of strong user satisfaction, with Crexendo maintaining several long-standing #1 rankings including:

  • Ease of Use - 18 consecutive quarters

  • Quality of Support - 17 consecutive quarters

  • Ease of Doing Business With - 18 consecutive quarters

  • Best Meets Requirements - 17 consecutive quarters

  • Users Most Likely to Recommend - 12 consecutive quarters

Crexendo also received the Highest User Adoption award, reflecting continued expansion of the company's platform, which now exceeds 7 million users globally. In addition, Crexendo received #1 rankings in numerous UCaaS capability categories. Overall, the company maintained its 4.9 out of 5-star rating for 16 consecutive quarters, one of the highest sustained ratings in the industry.

Crexendo was also recognized as a Momentum Leader in G2's Momentum Grid Reports for VoIP, UCaaS, and Customer Communications Management. These rankings reflect the company's accelerating platform adoption, expanding partner ecosystem, and continued innovation, including the integration of AI-driven capabilities across the Crexendo platform.

"We are proud to see our platform consistently recognized by users across multiple categories on G2.com," said Jeff Korn, Chairman and Chief Executive Officer of Crexendo. "These rankings reflect the strength of our cloud communications platform, the dedication of our support organization, and the continued innovation we are delivering across AI-powered communications. As our platform continues to scale globally and surpass seven million users, we believe this level of customer validation reinforces the long-term growth opportunity for Crexendo."

"Being included in a G2 Report is more than a badge-it's proof that a product is delivering meaningful impact for real customers," said Eric Gilpin, President, GTM at G2. "Congratulations to Crexendo for earning this recognition through the authentic voice of their users."

Crexendo continues to be a leading platform for organizations modernizing their communications infrastructure with scalable, AI-enabled cloud solutions. The company now supports over 7 million end users across more than 350,000 organizations worldwide through its expanding partner ecosystem and direct offerings. According to industry research from Frost & Sullivan, Crexendo is the fastest-growing cloud communications platform provider in the United States, growing at more than twice the industry average. The company's software-first platform strategy enables service providers and enterprises to deliver advanced communications capabilities while reducing infrastructure complexity and accelerating deployment.

About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over seven million end users globally, through our extensive global network of over 240 cloud communication platform software subscribers and our direct retail offering. For more information, please visit www.crexendo.com.

About G2
G2 is the world's largest and most trusted software marketplace. More than 100 million people annually - including employees at all Fortune 500 companies - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software companies partner with G2 to build their reputation and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com.

Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words, "believe," "expect," "anticipate," "estimate," "will," "look forward," and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being proud that their platform is consistently recognized by users across multiple categories on G2.com; (ii) believing these rankings reflect the strength of our cloud communications platform, the dedication of the support organization, and the continued innovation being delivering across AI-powered communications; believing that as the platform continues to scale globally and surpass seven million users this level of customer validation reinforces the long-term growth opportunity for Crexendo and (iv) believing that being included in a G2 Report is more than a badge it's proof that a product is delivering meaningful impact for real customers.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2025, and Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Crexendo Contact:
Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990

SOURCE: Crexendo, Inc.



View the original press release on ACCESS Newswire

FAQ

What G2 recognitions did Crexendo (CXDO) receive in Spring 2026?

Crexendo earned multiple #1 rankings for usability, support, and likely to recommend. According to the company, these awards cover VoIP, UCaaS, Contact Center, and Customer Communications Management in G2 Spring 2026.

How long has Crexendo (CXDO) held the Ease of Use #1 ranking?

Crexendo has held the Ease of Use #1 ranking for 18 consecutive quarters. According to the company, that streak demonstrates sustained user satisfaction across its cloud communications platform.

What user metrics did Crexendo (CXDO) report with the G2 Spring 2026 awards?

Crexendo reported its platform now exceeds 7 million end users and 350,000 organizations. According to the company, the Highest User Adoption award reflects this expansion and broad customer base.

What does Crexendo's 4.9-star rating imply for investors in CXDO?

A sustained 4.9 out of 5 rating for 16 consecutive quarters indicates strong customer satisfaction. According to the company, this consistency supports the platform's reputation and potential for continued adoption.

Did Crexendo (CXDO) receive any G2 Momentum recognition in Spring 2026?

Yes, Crexendo was named a Momentum Leader for VoIP, UCaaS, and Customer Communications Management. According to the company, these rankings reflect accelerating adoption and partner ecosystem expansion.

How do the G2 Spring 2026 results affect Crexendo's market positioning (CXDO)?

The G2 awards reinforce Crexendo's positioning as a high-satisfaction cloud communications provider. According to the company, combined rankings, adoption, and support metrics strengthen its competitive standing and growth narrative.