Sprinklr Inc Stock Price, News & Analysis

Sprinklr (NYSE: CXM) announces that Aramex, a leading logistics provider, will use Sprinklr Modern Care to enhance its digital customer service. This partnership introduces AI chatbots in four languages, aiming to automate responses and improve operational efficiency. With over 400 agents utilizing Sprinklr’s platform, Aramex intends to deliver faster, effective service across various channels including live chat and WhatsApp. Moe Abeidat, VP of Technology at Aramex, highlights the importance of adapting to digital customer preferences.

Sprinklr (NYSE: CXM) will release its third quarter fiscal 2023 financial results on December 6, 2022, after market close. The earnings press release will be available on the Sprinklr Investor Relations website. A conference call will follow at 5:00 pm ET the same day, where management will discuss the results. Interested parties can join the call via phone or through the webcast available on the investor relations site. This event highlights Sprinklr's ongoing commitment to transparency and stakeholder engagement.

Sprinklr (NYSE: CXM) has significantly expanded in the Middle East, especially in the UAE, by providing a new data hosting solution. This initiative allows clients to store data locally, enhancing compliance and security for industries such as financial services and telecommunications. Over the past year, Sprinklr doubled its presence in the MEA region, now serving over 100 top companies. The expansion reflects the company's commitment to meeting customer needs and boosting growth in the region.

Sixth Street has successfully closed funds totaling $4.4 billion to invest in high-growth businesses through its Sixth Street Growth platform. This represents a significant increase from the previous fund, which closed at $2.2 billion in 2019. The firm has invested over $9 billion in more than 70 companies since inception, including notable partners like Airbnb (NASDAQ: ABNB), AvidXchange (NASDAQ: AVDX), and Sprinklr (NYSE: CXM). The firm aims to leverage its operational expertise to accelerate growth for portfolio companies amid current macroeconomic opportunities.

Sprinklr (NYSE: CXM) has received FedRAMP authorization for its Unified-CXM Platform, enabling U.S. government agencies to enhance citizen engagement across various digital channels. This authorization, marking a key milestone, supports secure cloud service adoption and allows Sprinklr to assist government customers in modernizing their services while ensuring compliance with high security standards. The platform empowers agencies to efficiently interact with citizens through social media, SMS, email, and more.

Sprinklr (NYSE: CXM) has partnered with the Abu Dhabi Digital Authority to enhance unified customer experience programs within Abu Dhabi Government Entities. This initiative aims to foster transparency and citizen engagement by leveraging Sprinklr's Unified-CXM platform. The partnership was formalized on October 12, 2022, during GITEX Global 2022 in Dubai. By simplifying procurement, the collaboration will enhance service delivery across 30+ digital channels, ensuring more personalized and efficient interactions between residents and government services.

Sprinklr (NYSE: CXM) announced its partnership with Nakheel, enhancing customer experience management across over 50 social media accounts. Nakheel aims to consolidate its marketing strategy using Sprinklr's Unified-CXM platform to unify customer data and improve engagement. This collaboration will leverage tools like Location Insights and Competitive Benchmarking to create actionable business insights and enhance customer support. The initiative underscores Sprinklr's commitment to delivering innovative solutions for client success.

Sprinklr (NYSE: CXM) is set to expand its operations in Singapore by increasing its R&D center workforce from 25 to 100 professionals by 2025, backed by the Singapore Economic Development Board. This move aims to enhance Sprinklr's status as a leading Unified-CXM provider for major brands in the region, leveraging the growing demand for technology solutions. The company recognizes Singapore’s innovative environment and competitive talent pool as crucial for developing AI technologies to improve customer experiences.

Sprinklr (CXM) reported Q2 results with total revenue of $150.6 million, a 27% increase year-over-year. Subscription revenue rose 29% to $133.1 million. Improvement in operating margins was noted, with an operating loss of $21.7 million, reduced from $28.4 million last year. The net loss per share improved to $0.09 from $0.19. Sprinklr also announced a leadership change with Paul Ohls succeeding Luca Lazzaron as Chief Revenue Officer. Updated guidance projects Q3 total revenue between $155 million and $157 million.