Sprinklr Inc Stock Price, News & Analysis

Sprinklr (NYSE: CXM) has earned AWS Government Competency status, recognizing its capabilities in delivering a unified customer experience management platform tailored for government agencies. This accolade, announced on September 27th during the AWS Public Sector Partner Forum, positions Sprinklr as the 100th partner in this category. The platform assists clients in meeting security, compliance, and operational requirements. Notably, Sprinklr has also achieved FedRAMP Ready status, further enhancing its appeal to government customers.

Sprinklr (NYSE: CXM) has released a study by Forrester Consulting highlighting challenges in customer experience management. Despite 82% of decision makers prioritizing customer experience (CX), over 90% report lacking essential technology capabilities. Key findings reveal that nearly 50% struggle with a unified view of the customer and effective data management. Furthermore, 86% of respondents express interest in a unified CX management platform, which they believe could enhance competitive advantage. The study emphasizes the need for organizations to unify their CX strategies for improved customer satisfaction and business growth.

Sprinklr (NYSE: CXM) has launched Modern Research Lite, a self-service platform designed for large enterprises to quickly access critical brand insights. This tool allows users to trial a lightweight version of Sprinklr's capabilities for free for 30 days. The platform aims to address challenges in acquiring real-time customer and market insights, which are often delayed due to traditional survey methods. With a user-friendly interface, it provides actionable data on brand performance, customer experience, and competitive intelligence.

Sprinklr (CXM) reported a 27% year-over-year rise in total revenue for Q2 FY2022, reaching $118.7 million, with subscription revenue increasing by 25% to $103.3 million. However, the company posted an operating loss of $29.3 million, a shift from a $4.9 million profit in the same quarter last year. The net loss per share was $0.20, compared to a profit of $0.02 in Q2 FY2021. Looking ahead, Sprinklr anticipates Q3 total revenue of $117 million to $119 million and a full-year revenue forecast of $470 million to $475 million, with expected operating losses persisting.

Sprinklr (NYSE: CXM), a leader in unified customer experience management, announced that its Founder and CEO, Ragy Thomas, will present virtually at the Citi 2021 Global Technology Virtual Conference on September 14, 2021, at 1:50 p.m. ET. A live webcast and replay will be accessible on Sprinklr’s investor relations website. Sprinklr's platform integrates advanced AI to enhance customer interactions across various channels, serving over 1,000 global brands, including Microsoft and P&G.

Sprinklr, Inc (NYSE: CXM) will release its second quarter of fiscal 2022 financial results after market close on September 9, 2021. The earnings report will be available on the Sprinklr Investor Relations website. A conference call to discuss the results will follow at 5 pm ET on the same day, with registration and access available through the investor website. The company supports over 1,000 enterprises globally, including notable brands like Microsoft and P&G.

Sprinklr (NYSE: CXM) has been recognized as a leader in The Forrester Wave™: Social Suites, Q3 2021. The evaluation highlighted Sprinklr's comprehensive and customizable Unified-CXM platform, which integrates customer experience across over 30 digital channels. Sprinklr achieved top scores in several critical areas, including social listening, advertising, and technology integration. The company is expanding into the public sector with its recent FedRAMP-ready status, enhancing its market reach. CEO Ragy Thomas emphasized the importance of unified experiences for consumers.

Sprinklr announced the pricing of its initial public offering (IPO) at $16.00 per share for 16,625,000 shares. The shares will begin trading on the New York Stock Exchange under the symbol CXM on June 23, 2021, with the offering closing on June 25, 2021, pending customary conditions. Notably, existing stockholders, including its CEO and entities associated with Hellman & Friedman, will acquire 3,125,000 shares. The offering includes a 30-day option for underwriters to purchase an additional 1,662,500 shares.

Sprinklr has filed a registration statement on Form S-1 with the SEC for a proposed initial public offering of its Class A common stock, which will trade under the ticker symbol CXM on the NYSE. The number of shares and price range have not been determined. Major financial institutions including Morgan Stanley, J.P. Morgan, and Citigroup will manage the offering. The registration statement is pending effectiveness, and shares cannot be sold until it is effective. This announcement is purely informational and does not constitute an offer to sell securities.