Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. reports developments around its AI-native Unified Customer Experience Management platform for enterprise customer-facing teams. News commonly covers product releases for AI agents, copilots, customer feedback, Voice of the Customer, marketing automation, service intelligence, social media management, advertising, and omnichannel contact center workflows.
Company updates also include strategic partnerships and integrations that connect creator, paid, owned, and organic social channels; industry recognition for customer experience and AI products; and quarterly earnings releases centered on total revenue, subscription revenue, margins, and cash flow.
Sprinklr (NYSE: CXM) will release its Q1 fiscal 2023 financial results on June 14, 2022, after market close. A conference call to discuss the results will follow at 5:00 pm ET the same day. The call can be accessed via the Sprinklr Investor Relations website or by phone. The company specializes in Unified Customer Experience Management, aiding enterprises like Microsoft and P&G in delivering exceptional customer experiences globally.
Sprinklr (NYSE: CXM) has partnered with Twilio (NYSE: TWLO) to enhance customer experience management through integrated voice and SMS technology. This collaboration aims to provide a cloud-based, omnichannel contact center solution, enabling businesses to deliver personalized customer engagement at scale. With the integration, Sprinklr customers can streamline operations, lower costs, and meet the demands of a digital-first customer base. The partnership reflects a shared commitment to improving customer satisfaction and developing seamless communication across various channels.
Sprinklr (NYSE: CXM), a leader in unified customer experience management, announces participation by Ragy Thomas, Founder and CEO, at the 50th Annual J.P. Morgan Global Technology, Media and Communications Conference. The event is scheduled for Wednesday, May 25, 2022, at 11:20 AM ET. A live audio webcast will be accessible on Sprinklr's investor relations website. The company serves over 1,000 major enterprises globally, leveraging advanced AI to enhance customer interactions across various channels.
Sprinklr (NYSE: CXM) has appointed Arun Pattabhiraman as its Chief Marketing Officer. With extensive experience in B2B and B2C marketing, Pattabhiraman previously served as Chief Growth Officer at Freshworks, playing a key role in its NASDAQ listing in September 2021. Sprinklr's CEO, Ragy Thomas, highlighted the appointment as crucial for scaling marketing efforts and enhancing brand awareness. With over 1,100 major enterprises trusting Sprinklr, the company's focus is on driving demand for its unified customer experience management platform.
Sprinklr (NYSE: CXM) announces its integration with Amazon Connect to enhance contact center operations. This collaboration allows Sprinklr customers to incorporate voice services seamlessly, improving customer experiences across over 30 channels. The integration aids in cost reduction and streamlining customer support through AI-driven features like chatbots and voice bots. Customers will gain a comprehensive view of interactions, enabling better analysis and actions for marketing teams. This partnership aims to optimize customer experience management.
Sprinklr (CXM) reported Q4 revenue of $136 million, a 30% increase year-over-year, with subscription revenue at $118 million, up 31%. Despite growth, the company faced challenges with a Q4 operating loss of $35.8 million, compared to a $8.3 million loss last year. Fiscal Year 2022 total revenue reached $492.4 million, up 27%, but the operating loss widened to $99.5 million. Looking ahead, Sprinklr projects Q1 subscription revenue between $123 million and $125 million and full-year guidance of $607 million to $615 million.
Sprinklr (NYSE: CXM) has been recognized as a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third consecutive year. Gartner highlights Sprinklr's strong capabilities in ideation insights, editorial planning, and performance metrics, reinforcing its market position as a unified platform for end-to-end marketing campaign management. This recognition emphasizes Sprinklr’s ability to enhance operational efficiency and drive marketing ROI while ensuring brand compliance across over 30 digital channels.
Sprinklr (NYSE: CXM) will release its fourth quarter and full-year fiscal 2022 financial results on April 6, 2022, after market close. A conference call discussing the results is scheduled for 5:00 PM ET the same day. Stakeholders can access the live webcast on the Sprinklr Investor Relations website. The company specializes in unified customer experience management, serving over 1,000 enterprises, including major global brands such as Microsoft and P&G. This announcement highlights upcoming earnings which are crucial for investor analysis.
BWT Alpine F1 Team has partnered with Sprinklr (NYSE: CXM) to enhance fan engagement through its Unified-CXM platform. This collaboration will allow Alpine to access insights from over 100 million sources across 50 languages, transforming unstructured data into actionable insights. Nine of Sprinklr’s products will be implemented to improve personalized engagement with fans, ultimately driving brand equity for both Alpine and Sprinklr. This marks Sprinklr’s first partnership with a sports team, aligning with Alpine’s goal to deepen real-time connections with fans.
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