Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (NYSE: CXM) is an enterprise software company that describes itself as the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM). News about Sprinklr often centers on its AI capabilities, product innovations, financial performance, and executive leadership, giving investors and observers insight into how the company is evolving its platform and business.
On this page, readers can follow CXM news covering topics such as quarterly earnings results, subscription revenue trends, and key metrics like remaining performance obligations (RPO) and current RPO (cRPO), as reported in the company’s earnings releases. Sprinklr’s announcements also highlight developments in its AI-native platform, including launches of capabilities like Sprinklr Copilot, Sprinklr AI Agents, and enhancements to Customer Feedback Management.
Sprinklr news frequently includes updates on strategic partnerships and ecosystem activity. For example, the company has announced an expanded global partnership with SAMY, a social-first agency, combining Sprinklr’s Unified-CXM platform with marketing expertise to help brands create more meaningful customer experiences. Other stories showcase research initiatives, such as the "CX Confidence Disconnect" report, which examines gaps between business leaders’ and consumers’ views of customer experience and trust.
Investors can also track leadership changes and governance developments through Sprinklr’s news flow, including appointments of executives in finance, product, and revenue roles. Recognition such as the 2026 BIG Innovation Awards, where Sprinklr was named an Innovative Products winner for its AI agents, provides additional context on how the company’s technology is perceived in the market. Bookmark this page to monitor the latest CXM news, from financial updates to AI product announcements and strategic research insights.
Sprinklr (CXM) reported Q4 revenue of $136 million, a 30% increase year-over-year, with subscription revenue at $118 million, up 31%. Despite growth, the company faced challenges with a Q4 operating loss of $35.8 million, compared to a $8.3 million loss last year. Fiscal Year 2022 total revenue reached $492.4 million, up 27%, but the operating loss widened to $99.5 million. Looking ahead, Sprinklr projects Q1 subscription revenue between $123 million and $125 million and full-year guidance of $607 million to $615 million.
Sprinklr (NYSE: CXM) has been recognized as a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third consecutive year. Gartner highlights Sprinklr's strong capabilities in ideation insights, editorial planning, and performance metrics, reinforcing its market position as a unified platform for end-to-end marketing campaign management. This recognition emphasizes Sprinklr’s ability to enhance operational efficiency and drive marketing ROI while ensuring brand compliance across over 30 digital channels.
Sprinklr (NYSE: CXM) will release its fourth quarter and full-year fiscal 2022 financial results on April 6, 2022, after market close. A conference call discussing the results is scheduled for 5:00 PM ET the same day. Stakeholders can access the live webcast on the Sprinklr Investor Relations website. The company specializes in unified customer experience management, serving over 1,000 enterprises, including major global brands such as Microsoft and P&G. This announcement highlights upcoming earnings which are crucial for investor analysis.
BWT Alpine F1 Team has partnered with Sprinklr (NYSE: CXM) to enhance fan engagement through its Unified-CXM platform. This collaboration will allow Alpine to access insights from over 100 million sources across 50 languages, transforming unstructured data into actionable insights. Nine of Sprinklr’s products will be implemented to improve personalized engagement with fans, ultimately driving brand equity for both Alpine and Sprinklr. This marks Sprinklr’s first partnership with a sports team, aligning with Alpine’s goal to deepen real-time connections with fans.
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Sprinklr (NYSE: CXM) and Deloitte have expanded their partnership into the Asia-Pacific region, enhancing digital customer experiences with Sprinklr’s Unified-CXM technology. The agreement aims to develop a super-personalization strategy, improving customer marketing and providing comprehensive digital service journeys. Executives from both organizations expressed commitment to strengthening customer connectivity and accelerating digital transformation post-COVID-19. This collaboration highlights Sprinklr's growing influence in the market and its commitment to refining customer experiences through advanced AI capabilities.
Sprinklr (NYSE: CXM) has launched its unified customer experience management platform on AWS Marketplace, allowing customers to streamline procurement and consolidate billing.
The platform features advanced AI to enhance customer interactions across over 30 digital channels, facilitating better cross-team collaboration and significant savings. The integration with AWS strengthens Sprinklr's relationship with the cloud service.
This move supports customers in tackling digital customer experience management challenges more effectively.
Sprinklr (NYSE: CXM) has launched Sprinklr Modern Care Voice, a comprehensive Contact Center as a Service (CCaaS) solution that leverages AI to enhance customer support. This innovative offering aims to reduce the reliance on traditional voice calls by proactively addressing customer issues digitally. The platform encompasses automatic call distribution, conversational IVR, and analytics, catering to over 30 digital channels. This move positions Sprinklr to disrupt legacy call center technology and respond to evolving customer expectations for seamless multi-channel communication.
Sprinklr has announced significant leadership changes, with
Sprinklr (NYSE: CXM), a leading unified customer experience management platform, announced that its Founder and CEO, Ragy Thomas, will present at the Annual Needham Growth Conference on January 12, 2022, from 5:00-5:40 p.m. ET. A live webcast and replay will be accessible on Sprinklr's investor relations website. Sprinklr, headquartered in New York City, employs advanced AI to enhance customer interactions, serving over 1,000 global enterprises, including major brands like Microsoft and P&G.
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