Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (NYSE: CXM) is an enterprise software company that describes itself as the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM). News about Sprinklr often centers on its AI capabilities, product innovations, financial performance, and executive leadership, giving investors and observers insight into how the company is evolving its platform and business.
On this page, readers can follow CXM news covering topics such as quarterly earnings results, subscription revenue trends, and key metrics like remaining performance obligations (RPO) and current RPO (cRPO), as reported in the company’s earnings releases. Sprinklr’s announcements also highlight developments in its AI-native platform, including launches of capabilities like Sprinklr Copilot, Sprinklr AI Agents, and enhancements to Customer Feedback Management.
Sprinklr news frequently includes updates on strategic partnerships and ecosystem activity. For example, the company has announced an expanded global partnership with SAMY, a social-first agency, combining Sprinklr’s Unified-CXM platform with marketing expertise to help brands create more meaningful customer experiences. Other stories showcase research initiatives, such as the "CX Confidence Disconnect" report, which examines gaps between business leaders’ and consumers’ views of customer experience and trust.
Investors can also track leadership changes and governance developments through Sprinklr’s news flow, including appointments of executives in finance, product, and revenue roles. Recognition such as the 2026 BIG Innovation Awards, where Sprinklr was named an Innovative Products winner for its AI agents, provides additional context on how the company’s technology is perceived in the market. Bookmark this page to monitor the latest CXM news, from financial updates to AI product announcements and strategic research insights.
Sprinklr (NYSE: CXM) has been recognized as a leader in The Forrester Wave™: Social Suites, Q3 2021. The evaluation highlighted Sprinklr's comprehensive and customizable Unified-CXM platform, which integrates customer experience across over 30 digital channels. Sprinklr achieved top scores in several critical areas, including social listening, advertising, and technology integration. The company is expanding into the public sector with its recent FedRAMP-ready status, enhancing its market reach. CEO Ragy Thomas emphasized the importance of unified experiences for consumers.
Sprinklr announced the pricing of its initial public offering (IPO) at $16.00 per share for 16,625,000 shares. The shares will begin trading on the New York Stock Exchange under the symbol CXM on June 23, 2021, with the offering closing on June 25, 2021, pending customary conditions. Notably, existing stockholders, including its CEO and entities associated with Hellman & Friedman, will acquire 3,125,000 shares. The offering includes a 30-day option for underwriters to purchase an additional 1,662,500 shares.
Sprinklr has filed a registration statement on Form S-1 with the SEC for a proposed initial public offering of its Class A common stock, which will trade under the ticker symbol CXM on the NYSE. The number of shares and price range have not been determined. Major financial institutions including Morgan Stanley, J.P. Morgan, and Citigroup will manage the offering. The registration statement is pending effectiveness, and shares cannot be sold until it is effective. This announcement is purely informational and does not constitute an offer to sell securities.