Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (NYSE: CXM) is an enterprise software company that describes itself as the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM). News about Sprinklr often centers on its AI capabilities, product innovations, financial performance, and executive leadership, giving investors and observers insight into how the company is evolving its platform and business.
On this page, readers can follow CXM news covering topics such as quarterly earnings results, subscription revenue trends, and key metrics like remaining performance obligations (RPO) and current RPO (cRPO), as reported in the company’s earnings releases. Sprinklr’s announcements also highlight developments in its AI-native platform, including launches of capabilities like Sprinklr Copilot, Sprinklr AI Agents, and enhancements to Customer Feedback Management.
Sprinklr news frequently includes updates on strategic partnerships and ecosystem activity. For example, the company has announced an expanded global partnership with SAMY, a social-first agency, combining Sprinklr’s Unified-CXM platform with marketing expertise to help brands create more meaningful customer experiences. Other stories showcase research initiatives, such as the "CX Confidence Disconnect" report, which examines gaps between business leaders’ and consumers’ views of customer experience and trust.
Investors can also track leadership changes and governance developments through Sprinklr’s news flow, including appointments of executives in finance, product, and revenue roles. Recognition such as the 2026 BIG Innovation Awards, where Sprinklr was named an Innovative Products winner for its AI agents, provides additional context on how the company’s technology is perceived in the market. Bookmark this page to monitor the latest CXM news, from financial updates to AI product announcements and strategic research insights.
Sprinklr (NYSE: CXM) has been recognized as a
Sprinklr (NYSE: CXM) has been named a Leader in the 2024 Gartner Magic Quadrant for Content Marketing Platforms for the fifth consecutive year. This recognition highlights Sprinklr's commitment to providing AI-powered capabilities that help marketing teams achieve real results. Sprinklr Marketing offers a unified platform for executing campaigns, analyzing performance, mitigating risk, and optimizing content across 30+ digital channels. A Gartner Peer Insights review praises Sprinklr marketing as a comprehensive platform that empowers organizations to manage and analyze campaigns effectively.
Sprinklr (NYSE: CXM), a leading unified customer experience management platform, has announced the release date for its financial results for the first quarter of fiscal year 2025. The results will be published after market close on June 5, 2024. A conference call to discuss these results will follow at 5:00 PM ET on the same day. Interested parties can register and access the live webcast via the Sprinklr Investor Relations website.
Sprinklr announced the launch of Sprinklr Surveys, an AI-powered survey offering integrated with unsolicited feedback sources to help enterprise clients derive actionable insights. The new AI-first approach aims to address challenges faced by customer experience teams, such as small datasets, siloed solutions, and issues with closing the feedback loop. Sprinklr Surveys offers unique capabilities like AI-assisted survey builder, modernized conversational surveys, automated insights, hypothesis testing with digital data, and a unified platform integration with Sprinklr Insights.
Sprinklr (NYSE: CXM) announced the launch of Sprinklr Digital Twin, an AI technology that surpasses traditional chatbots. The technology enables companies to deploy intelligent AI applications that mirror and enhance customer-facing teams. Sprinklr Digital Twins can make decisions, design workflows, and execute tasks at scale efficiently. The technology is designed with privacy and governance in mind, offering transformative value and innovative capabilities for exceptional customer experiences.
Sprinklr (NYSE: CXM) presents multiple innovations at the CXUnifiers 2024 event in New Orleans, aiming to enhance customer experience and productivity with AI technology. These innovations include the launch of Sprinklr Digital Twin, Sprinklr Surveys, Sprinklr Crisis Management Solution App, Sprinklr VoiceConnect, Sprinklr Project Management & Collaboration, and Sprinklr Social Self-Serve. These advancements are designed to empower organizations to leverage AI for improved customer engagement, crisis management, voice connectivity, project management, and social media management.
Sprinklr (NYSE: CXM) has published its inaugural ESG Sustainability Report, showcasing its dedication to sustainability, diversity, and equity. The company also received a platinum rating from EcoVadis, emphasizing its commitment to responsible business practices and community impact.
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