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16th Annual Dayforce Pulse of Talent: 71% of Workers Untrained in AI as Adoption and Expectations Surge

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Dayforce (NYSE: DAY) released its 16th Annual Pulse of Talent on Oct 6, 2025, surveying 6,954 workers, managers, and executives across six countries from July 22–Aug 6, 2025.

Key findings: 71% of workers received no AI training in the past year, 87% of executives use AI versus 27% of workers, and only 26% of organizations have dedicated responsible‑AI oversight. Leaders report measurable AI impact in HR automation (71%), internal mobility (71%), and learning/reskilling (69%). The report highlights a growing skills and trust gap between executives and frontline employees.

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Positive

  • Survey covered 6,954 respondents across six countries
  • Leaders report 71% HR automation impact
  • Leaders report 71% internal mobility impact
  • Leaders report 69% learning and reskilling impact

Negative

  • 71% of workers received no AI training in the past year
  • 87% of executives use AI vs 27% of workers
  • Only 26% of organizations have responsible‑AI oversight
  • 82% of executives say employers should reskill but only 17% of employees report reskilling today

Executives lead in AI use (87%) compared to workers (27%); only 26% of organizations have responsible-AI oversight

MINNEAPOLIS and TORONTO, Oct. 06, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today released findings from its 16th Annual Pulse of Talent report. The survey of nearly 7,000 workers, managers, and executives across six countries reveals that despite rapid AI uptake, 71% of workers have not received AI training in the past year, revealing a critical gap between AI enthusiasm and impact.

“For HR leaders, the mandate is clear — infuse AI skills and pathways for your people today or risk being left behind,” said Amy Cappellanti-Wolf, Chief People Officer, Dayforce, Inc. “Employees are eager to grow, but without a clear strategy for training and career mobility, organizations risk creating a two-tier workforce — those driving innovation with AI and those struggling to keep pace.”

The research points to a powerful intersection of human potential and technological ambition—and underscores that organizations must advance both in tandem to realize AI’s full value.

Key findings

  • Training gap: While 63% of employees said developing AI skills is important, 71% said they haven’t received any AI training in the past year.
  • Reskilling ‘say-do’ gap: 82% of executives believe employers should reskill workers whose jobs are reshaped by AI, but only 17% of employees say their organization does so today.
  • Adoption divides: 87% of executives already use AI on the job - well ahead of managers (57%) and workers (27%).
  • Trust & governance: 58% of employees see ethical challenges in AI, but only 26% of organizations have a dedicated leader or team overseeing responsible AI use. Executives are nearly 30% more likely than workers and 20% more likely than managers to trust their employer to use AI responsibly.

Where AI adoption is taking hold, the value is clear. Leaders report measurable impact in HR automation (71%), internal mobility (71%), and learning and reskilling (69%) — evidence that AI is already reshaping how work gets done and how talent grows.

“There’s a widening AI confidence gap - executives say they’re ready, but managers and frontline employees aren't there yet,” said Carrie Rasmussen, Chief Digital Officer at Dayforce. “Three out of four executives say they’re prepared for AI, but that drops to less than one in four on the front lines. The real race isn’t just about speed - it's about bringing your workforce with you.”

Additional Information

Survey Methodology

In partnership with Hanover Research, Dayforce conducted the 16th Annual Pulse of Talent survey online from July 22 to August 6, 2025. The study included 6,954 respondents aged 18+ who work at organizations in Australia, Canada, Germany, New Zealand, the United Kingdom, and the United States.

About Dayforce

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on enabling thousands of customers and millions of employees around the world do the work they're meant to do. With our single AI-powered people platform for HR, Pay, Time, Talent, and Analytics, organizations of all sizes and industries are benefiting from simplicity at scale with Dayforce to help unlock their full workforce potential, operate with confidence, and realize quantifiable value. To learn more, visit dayforce.com.

Media Contact 
Patrick Allen 
patrick.allen@dayforce.com 
(647) 417-2208 


FAQ

What did Dayforce (DAY) report about worker AI training in Oct 2025?

The report found 71% of workers had no AI training in the past year.

How many people participated in Dayforce's 16th Annual Pulse of Talent survey?

The survey included 6,954 respondents across Australia, Canada, Germany, New Zealand, the UK, and the US.

What AI adoption gap did Dayforce (DAY) find between executives and workers?

Dayforce found 87% of executives use AI on the job versus 27% of workers.

What percentage of organizations have responsible‑AI oversight according to Dayforce?

Only 26% of organizations reported a dedicated leader or team for responsible AI use.

What measurable business impacts did Dayforce say AI delivers?

Leaders reported measurable impact in HR automation (71%), internal mobility (71%), and learning/reskilling (69%).

When was Dayforce's 16th Annual Pulse of Talent survey conducted?

The online survey ran from July 22 to August 6, 2025.
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