Quest Diagnostics Launches Mobile Phlebotomy Service, Enabling Convenient At-Home Specimen Collection in the United States
- Quest Diagnostics is addressing the growing demand for at-home healthcare services with the launch of Quest Mobile™, offering convenience and choice to patients for specimen collection and lab testing. The company's innovative approach is based on expertise and scale, reflecting a broader trend towards at-home care. With 5,000 trained mobile phlebotomists, Quest Mobile will be available in 44 states by the end of 2023, providing access to over 800 tests for mobile collection with a physician's order. The company's commitment to broadening access to laboratory testing is evident through its history of championing innovations, such as online appointment scheduling and direct patient access to lab information.
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Quest Mobile™ has 5,000 trained mobile phlebotomists whose reach will extend to 44 states by the end of 2023
"People increasingly value choice and convenience in healthcare, including lab testing. Quest Mobile provides an outstanding option for individuals to access critical testing services on their own terms, from a provider they trust for quality and service," said Patrick Plewman, Senior Vice President, Diagnostic Services, Quest Diagnostics. "Quest Mobile also reflects Quest's strategy to develop innovative solutions, based on our expertise and scale, to serve the evolving needs of customers, including greater interest in at-home care."
Based on the most accessible mobile collection healthcare network in
Quest Mobile does not bill to a patient's health insurance, and patients will pay a
Once scheduled, a trained Quest Mobile specialist will complete the patient's blood draw or other specimen collection at the individual's location and bring their specimen to a Quest Diagnostics patient service center – with no handoffs in specimen transport or processing to a third-party provider. Over 800 Quest tests are available for mobile collection with a physician's order, from routine cholesterol and diabetes screenings to prenatal carrier screenings and evaluations for Lyme disease, including other commonly ordered tests.
Quest's network of 5,000 trained mobile phlebotomists is believed to be the largest in the industry. The new service complements the company's current service options, which include online appointment scheduling and walk-in visits at one of Quest's 2,100 patient service centers as well as in-office phlebotomy at some health provider sites. Test ordering and reporting remains unchanged.
"Issues like access and convenience shouldn't prevent patients from receiving needed lab services," said Subu Ramachandran, Vice President and General Manager of Quest Diagnostics' ExamOne unit, which initially built the mobile phlebotomy network to support in-home health examinations for life insurance applicants. "Quest Mobile provides patients and physicians a seamless connection to Quest Diagnostic's laboratory testing, allowing us to work together for a healthier world – one life at a time."
Quest has a long history of championing innovations in service to broaden access to laboratory testing. The company was the first national provider of online appointment scheduling, in 2007, and is believed to be the first national commercial laboratory to facilitate direct patient access to lab information through a range of free channels in 2014.
For more information, visit www.QuestDiagnostics.com/Patients/Get-Tested/Quest-Mobile.
About Quest Diagnostics
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in
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SOURCE Quest Diagnostics
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