Docusign Ushers in a New Era of AI Contract Agents to Transform Business
Docusign (NASDAQ: DOCU) has unveiled the industry's first purpose-built AI contract agent, revolutionizing agreement management through its Intelligent Agreement Management (IAM) platform. The AI agents can analyze agreements in seconds, flag risks, and identify issues requiring human review.
The announcement comes as Deloitte reports that 77% of high-performing organizations consider agreement management important to their success. The new AI contract agents will be available in the U.S. by year-end, initially focusing on procurement and sales workflows.
Key features include Docusign Iris, an AI engine specifically designed for contracts and agreements, along with new IAM capabilities such as Agreement Prep, Agreement Desk, AI-Assisted Review, Workspaces, CLEAR Identity Verification integration, Custom Extractions, and Obligation Management. The platform aims to transform manual contract review processes into streamlined workflows, significantly reducing administrative bottlenecks.
Docusign (NASDAQ: DOCU) ha presentato il primo agente contrattuale AI progettato appositamente per il settore, rivoluzionando la gestione degli accordi tramite la sua piattaforma Intelligent Agreement Management (IAM). Gli agenti AI sono in grado di analizzare i contratti in pochi secondi, evidenziare i rischi e individuare le problematiche che richiedono una revisione umana.
L'annuncio arriva mentre Deloitte segnala che il 77% delle organizzazioni ad alte prestazioni considera la gestione degli accordi fondamentale per il proprio successo. I nuovi agenti contrattuali AI saranno disponibili negli Stati Uniti entro la fine dell'anno, concentrandosi inizialmente sui flussi di lavoro di approvvigionamento e vendite.
Le caratteristiche principali includono Docusign Iris, un motore AI specificamente progettato per contratti e accordi, insieme a nuove funzionalità IAM come Agreement Prep, Agreement Desk, Revisione Assistita dall'AI, Workspaces, integrazione con CLEAR Identity Verification, Estrazioni Personalizzate e Gestione degli Obblighi. La piattaforma punta a trasformare i processi manuali di revisione contrattuale in flussi di lavoro più efficienti, riducendo notevolmente i colli di bottiglia amministrativi.
Docusign (NASDAQ: DOCU) ha lanzado el primer agente de contratos con IA diseñado específicamente para la industria, revolucionando la gestión de acuerdos a través de su plataforma Intelligent Agreement Management (IAM). Los agentes de IA pueden analizar acuerdos en segundos, señalar riesgos e identificar problemas que requieren revisión humana.
El anuncio llega mientras Deloitte informa que el 77% de las organizaciones de alto rendimiento consideran que la gestión de acuerdos es clave para su éxito. Los nuevos agentes de contratos con IA estarán disponibles en EE. UU. a finales de año, enfocándose inicialmente en los flujos de trabajo de compras y ventas.
Las características principales incluyen Docusign Iris, un motor de IA diseñado específicamente para contratos y acuerdos, junto con nuevas capacidades IAM como Agreement Prep, Agreement Desk, Revisión Asistida por IA, Workspaces, integración con CLEAR Identity Verification, Extracciones Personalizadas y Gestión de Obligaciones. La plataforma busca transformar los procesos manuales de revisión de contratos en flujos de trabajo optimizados, reduciendo significativamente los cuellos de botella administrativos.
Docusign (NASDAQ: DOCU)는 업계 최초로 목적에 맞게 설계된 AI 계약 에이전트를 공개하며 Intelligent Agreement Management(IAM) 플랫폼을 통해 계약 관리 방식을 혁신하고 있습니다. AI 에이전트는 계약서를 몇 초 만에 분석하고, 위험 요소를 표시하며, 인간의 검토가 필요한 문제를 식별할 수 있습니다.
이번 발표는 Deloitte가 고성과 조직의 77%가 계약 관리를 성공의 중요한 요소로 보고 있다고 발표한 시점에 이루어졌습니다. 새로운 AI 계약 에이전트는 연말까지 미국에서 제공될 예정이며, 초기에는 조달 및 영업 워크플로우에 집중할 것입니다.
주요 기능으로는 계약 및 합의를 위해 특별히 설계된 AI 엔진 Docusign Iris와 Agreement Prep, Agreement Desk, AI 지원 검토, Workspaces, CLEAR 신원 확인 통합, 맞춤 추출, 의무 관리 등 새로운 IAM 기능이 포함됩니다. 이 플랫폼은 수작업 계약 검토 과정을 효율적인 워크플로우로 전환하여 행정적 병목 현상을 크게 줄이는 것을 목표로 합니다.
Docusign (NASDAQ : DOCU) a dévoilé le premier agent contractuel IA spécialement conçu pour l'industrie, révolutionnant la gestion des accords grâce à sa plateforme Intelligent Agreement Management (IAM). Les agents IA peuvent analyser les contrats en quelques secondes, signaler les risques et identifier les points nécessitant une révision humaine.
Cette annonce intervient alors que Deloitte rapporte que 77 % des organisations performantes considèrent la gestion des accords comme essentielle à leur succès. Les nouveaux agents contractuels IA seront disponibles aux États-Unis d'ici la fin de l'année, se concentrant initialement sur les flux de travail des achats et des ventes.
Les fonctionnalités clés incluent Docusign Iris, un moteur IA spécifiquement conçu pour les contrats et accords, ainsi que de nouvelles capacités IAM telles que Agreement Prep, Agreement Desk, Revue Assistée par IA, Workspaces, intégration de la vérification d'identité CLEAR, extractions personnalisées et gestion des obligations. La plateforme vise à transformer les processus manuels de révision des contrats en flux de travail simplifiés, réduisant considérablement les goulets d'étranglement administratifs.
Docusign (NASDAQ: DOCU) hat den ersten speziell entwickelten KI-Vertragsagenten der Branche vorgestellt und revolutioniert damit das Vertragsmanagement durch seine Intelligent Agreement Management (IAM)-Plattform. Die KI-Agenten können Verträge in Sekundenschnelle analysieren, Risiken kennzeichnen und Probleme identifizieren, die eine menschliche Überprüfung erfordern.
Die Ankündigung erfolgt, während Deloitte berichtet, dass 77 % der leistungsstarken Unternehmen das Vertragsmanagement als entscheidend für ihren Erfolg ansehen. Die neuen KI-Vertragsagenten werden bis Jahresende in den USA verfügbar sein und sich zunächst auf Beschaffungs- und Vertriebsabläufe konzentrieren.
Zu den Hauptmerkmalen gehören Docusign Iris, eine speziell für Verträge und Vereinbarungen entwickelte KI-Engine, sowie neue IAM-Funktionen wie Agreement Prep, Agreement Desk, KI-unterstützte Prüfung, Workspaces, Integration der CLEAR-Identitätsprüfung, benutzerdefinierte Extraktionen und Verpflichtungsmanagement. Die Plattform zielt darauf ab, manuelle Vertragsprüfungsprozesse in optimierte Workflows zu verwandeln und administrative Engpässe erheblich zu reduzieren.
- First-to-market with purpose-built AI contract agent technology
- Expansion of service offering with new IAM platform capabilities
- Strategic partnership with CLEAR for identity verification integration
- Planned expansion into public sector with FedRAMP and GovRAMP authorizations
- AI contract agents to US market initially
- Narrow initial focus only on procurement and sales workflows
- Implementation timeline extends to end of year for core features
Insights
DocuSign's introduction of AI contract agents represents a strategic evolution of their business model beyond e-signatures into comprehensive agreement management. This product expansion directly addresses documented customer pain points—the Deloitte study noting
The company's approach leverages their specialized Docusign Iris AI engine, which appears designed to deliver more reliable agreement-specific intelligence than generic LLMs. By focusing initial deployment on procurement and sales workflows, DocuSign is targeting high-friction areas where automation can deliver immediate value.
The integration with CLEAR for identity verification is particularly noteworthy as it enhances security while simplifying user experience—solving the competing demands of convenience and compliance that plague digital agreements. The company's methodical approach, evidenced by the targeted year-end U.S. rollout, suggests a focus on quality implementation rather than rushed deployment.
What's most significant is how these AI agents connect previously siloed stages of agreement workflows—from creation through management—potentially increasing customer stickiness through deeper workflow integration. This represents a natural progression of DocuSign's IAM platform launched last year, showing consistent strategic execution toward becoming the central hub for business agreements rather than just a signature tool.
DocuSign's AI contract agents represent a calculated competitive move to enhance its market position in the $20+ billion agreement management space. By automating contract analysis, risk flagging, and workflow integration, DocuSign is addressing the administrative bottlenecks that have long plagued contract processes—potentially unlocking significant efficiency gains for customers.
The technical approach using domain-specific AI (Docusign Iris) rather than generic models demonstrates product differentiation in an increasingly AI-saturated market. This specialization could create defensible advantages against both document management incumbents and emerging AI startups.
The pending FedRAMP/GovRAMP authorization extensions signal DocuSign's intent to penetrate deeper into the lucrative public sector market, diversifying revenue streams beyond corporate clients. Meanwhile, new capabilities like Obligation Management address critical contract lifecycle challenges that drive renewal risk when poorly managed.
From a competitive standpoint, DocuSign is leveraging its massive agreement database and domain expertise to build AI tools specifically optimized for contracts—a moat that generic AI tools can't easily replicate. While the announcement doesn't include pricing details, these enhancements could support average revenue per customer growth by offering higher-value capabilities beyond basic e-signature. The year-end U.S. availability suggests thoughtful product development rather than rushing to market with unproven technology.
According to Deloitte,
This breakthrough innovation builds on Docusign Intelligent Agreement Management (IAM), which enables organizations to create, commit to, and manage agreements through a single, integrated platform.
As a new Deloitte study underscores, effective agreement management isn't just a nice to have — it's a critical investment for businesses. In fact,
"Every company wants to adopt AI, and contracts are a natural place to start, given the inefficient workflows, unstructured data, and lack of visibility," said Allan Thygesen, CEO of Docusign. "With over two decades of experience pioneering digital agreements, Docusign is uniquely positioned to make AI contract adoption seamless, just as we did with eSignature. Since launching the IAM platform last year, our customers have realized immediate value. Now with AI contract agents, we're taking a major leap forward, bringing automation to the entire agreement management process."
AI Contract Agents: A Smarter Way to Manage Agreements End-to-End
Today's businesses face growing pressure to move faster, even as complexity and risk increase. Docusign AI contract agents help meet that challenge by eliminating tedious, inefficient work - hours spent searching, reviewing and comparing agreements. Working seamlessly across IAM, these agents automate manual tasks, accelerate key processes, and intelligently connect every step of the agreement lifecycle to uncover new opportunities for growth.
"This is the next evolution of intelligent agreement management," says Dmitri Krakovsky, Chief Product Officer at Docusign. "Our agents don't just answer questions or summarize text — they leverage the full power of IAM and its solutions to automate time-consuming, repetitive steps across the entire agreement process, from search and review to drafting and negotiation. We're amplifying what's already an incredibly powerful platform to help businesses move faster and more confidently."
The power of the IAM platform makes it possible for AI contract agents to automate work throughout the agreement lifecycle — from identifying the most urgent tasks and surfacing all related agreements in Navigator, to recommending specific language updates to ensure compliance. Cumbersome tasks that previously took days will now happen in minutes, with AI handling the tedious minutiae of agreement workflows while freeing teams to focus on more strategic work. The first Docusign AI contract agents will become available in the
Docusign Iris: Agreement AI with Purpose and Precision
Behind every AI-powered Docusign IAM capability is Docusign Iris, an AI engine powered by Docusign's unparalleled expertise in contracts and agreements. Named for the flower that symbolizes wisdom and trust, Iris selects the right agreement AI models for specific use cases — from AI-Assisted review for risk detection to customized insights for complex business needs. This results in more reliable agreement-specific extractions, deeper insights, and automation than generic LLMs can deliver.
With the IAM platform, teams across Sales, Procurement, HR, Legal, and more can streamline the entire agreement process – backed by a strong ecosystem of partners, developers, and customers. And these benefits will soon extend to the public sector. Both Docusign eSignature and CLM are currently FedRAMP Moderate and GovRAMP authorized, and Docusign plans to extend those authorizations to the IAM platform later this year.
New IAM capabilities include:
Create agreements faster
- Agreement Prep - New tools for contract creation and management with dynamic templates that pull in data automatically.
- Agreement Desk - A collaboration space for sales, procurement, and legal teams to track and manage agreement requests and approvals.
- AI-Assisted Review - Beyond basic contract summarization, risk assessment with language recommendations to bring contracts into alignment with company policies.
Commit to agreements in a streamlined and secure way
- Workspaces - A secure, collaborative environment for multi-step agreements like financial onboarding or healthcare intake that keeps all stakeholders aligned with a single, organized view.
- CLEAR Identity Verification - Docusign is partnering with CLEAR to modernize identity verification in agreement workflows. CLEAR's seamless integration with Docusign — the first time their technology is being used for agreements — gives users a seamless, secure verification experience that's as simple as snapping a selfie.
Manage agreements with AI-driven insights and tracking
- Custom Extractions - Navigator now supports AI-powered custom extractions, making it possible for companies to customize AI models to easily understand their own agreements at scale, with just a few example contracts.
- Obligation Management - A new dashboard for tracking contractual commitments, deadlines, and renewals, ensuring businesses never miss a critical milestone.
To learn more about Docusign IAM, visit here.
About Docusign
Docusign brings agreements to life. Nearly 1.7 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). For more information visit http://www.docusign.com.
Media Relations
Docusign Corporate Communications
media@docusign.com
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SOURCE Docusign, Inc.
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