Welcome to our dedicated page for Amdocs news (Ticker: DOX), a resource for investors and traders seeking the latest updates and insights on Amdocs stock.
Amdocs Limited provides software products and services for communications and media companies, with news commonly centered on customer transformation programs, cloud modernization, digital business systems, and managed operations for telecom and media service providers. Company updates also cover its agentic AI strategy, including aOS, Cognitive Core, CES26, Store Genie, and software offerings that connect customer engagement, billing, ordering, assurance, and network operations.
Amdocs news also includes product launches such as eSIM traveler services, collaborations around application modernization and AI productivity research, global studies on AI-led customer experience, and governance changes involving executive leadership and the board of directors.
Amdocs (NASDAQ: DOX) announced a multi-year managed services agreement with Telefónica Chile S.A. and Telefónica Moviles Chile S.A., which are operated by Millicom in Chile. The deal is positioned as a strategic milestone and may enable broader collaboration opportunities across the region.
Millicom’s Chilean operations will use Amdocs’ full-stack business and operations support systems, including AI-driven application management, operations services and software factory capabilities to streamline technology operations, simplify product portfolios, improve efficiency, accelerate time to market and support long-term modernization. According to Amdocs, the company reported $4.53 billion in fiscal 2025 revenue.
Amdocs (NASDAQ: DOX) announced that Brazilian payment services provider Cielo has selected the Amdocs Remote eSIM Manager, part of the Amdocs eSIM Cloud Platform, to modernize connectivity across Cielo’s nationwide payment terminal fleet in Brazil.
Cielo will shift from traditional SIM cards to an intelligent, software-defined connectivity model, enabling secure remote provisioning and lifecycle management of connectivity profiles. Terminals will dynamically connect to the best available mobile network to support uninterrupted payment processing in diverse Brazilian network environments.
According to Amdocs, Cielo will gain capabilities including eSIM lifecycle management, remote activation, dynamic switching between mobile network operators, real-time network quality monitoring, and intelligent connectivity orchestration. Amdocs reported $4.53 billion in fiscal 2025 revenue and supports billions of transactions daily.
Amdocs (NASDAQ: DOX) announced that Optimum has launched a redesigned customer billing experience using Amdocs Bill Experience, powered by the aOS Cognitive Core agentic AI platform. The digital-first solution replaces static monthly statements with interactive bills that offer clearer explanations, visual insights, and embedded payment access.
Native agentic AI capabilities proactively highlight changes from previous bills, explain them in simple language, and provide visual breakdowns of charges, usage, promotions, and discounts. According to Amdocs, the deployment supports Optimum’s broader transformation, aiming to increase transparency, reduce billing-related confusion, and promote self-service while driving AI-driven automation and operational efficiency. Amdocs reported $4.53 billion in revenue for fiscal 2025.
Amdocs (NASDAQ: DOX) announced an expanded cloud modernization collaboration with Lumen Technologies, using its agentic operating system aOS and AI-driven migration tools to transform Lumen's enterprise service orchestration and order management platform on Amazon Web Services (AWS).
The project extends prior migrations to Google Cloud and Microsoft Azure, supporting Lumen's cloud-first, resilient multi-cloud strategy. According to Amdocs, the cloud-native architecture and increased automation are expected to reduce manual effort, speed new service launches, improve SLA performance, and enable AI-ready, zero-touch operations. Amdocs reported $4.53 billion in fiscal 2025 revenue.
Amdocs (NASDAQ:DOX) announced that PLDT Home, the wireline and broadband division of PLDT in the Philippines, has selected Amdocs to modernize the core platform that supports its critical business operations. Amdocs will upgrade PLDT Home’s existing technology stack with a cloud-ready architecture aimed at improving resilience, scalability, security and operational performance while preserving prior technology investments.
The revamped platform will streamline billing, customer care and order management, supporting faster payment updates, more efficient order processing, higher automation and a smoother customer journey. According to Amdocs, this collaboration is a foundational step in PLDT’s broader technology ecosystem transformation and will help reduce order issues, minimize manual rework and accelerate service fulfillment. Amdocs reported $4.53 billion in revenue for fiscal 2025, underscoring its scale in running mission‑critical systems for communications and media companies globally.
Amdocs (NASDAQ:DOX) announced that Swiss telecom operator Sunrise has extended its long-standing collaboration with Amdocs to modernize and evolve Sunrise's customer relationship management (CRM) environment using aOS, Amdocs' agentic operating system for telcos. The initiative focuses on transforming the CRM interface used by Sunrise customer service representatives.
According to Amdocs, the aOS-based evolution aims to create smarter, faster and more streamlined, governed workflows designed to improve reliability, security and control. Sunrise expects these enhancements to help agents resolve issues faster, reduce average handling time and simplify daily operations across contact centers and retail stores. Amdocs reported $4.53 billion in revenue for fiscal 2025 and positions aOS as a way to embed AI analytics and new capabilities directly into core service workflows.
Amdocs (NASDAQ: DOX) announced that Brazilian operator Vivo has strengthened its strategic collaboration by renewing Managed Services for the Amdocs Customer Experience Suite (CES), upgrading its platform to CES2X, and aligning licensing capacity to support continued customer base growth. The agreement covers both service renewal and a platform technology upgrade to secure capacity, performance and operational stability for ongoing operations.
The initiative includes evolution of the Amdocs CES platform and modernization of Vivo's OSS environment, improving service activation, inventory and provisioning, with better response times and order processing efficiency. According to Amdocs, the migration to CES2X was completed on schedule without operational impacts and provides a modern foundation for future automation and digital transformation. Amdocs reported $4.53 billion in fiscal 2025 revenue.
Amdocs (NASDAQ:DOX) announced that A1 Austria has completed a multi-year transformation of its monetization environment, deploying Amdocs Charging and Amdocs Catalog on Microsoft Azure alongside Amdocs Billing. The new cloud-based platform is designed to deliver higher performance, lower operating costs and a simplified technology landscape as part of A1 Austria's simplification and cloudification program.
A1 Austria will use evolving agentic capabilities in Amdocs Charging to automate operational processes, simplify business authoring, and support faster service innovation with lower total cost of ownership over time. The project also enabled the migration of Bob MVNO customers to the A1 main brand. According to Amdocs, it reported $4.53 billion in fiscal 2025 revenue and focuses on software and services for communications and media companies worldwide.
Liberty Latin America (NASDAQ:LILA, LILAK, LILAB, LILAP) announced a 10-year strategic engagement with Amdocs (NASDAQ:DOX) to manage Liberty Latin America's end-to-end IT ecosystem across its Latin America and Caribbean footprint using Amdocs' AI-driven Agentic Operating System, aOS.
The initiative is designed to transform Liberty Latin America's traditional IT operations into an AI-based operating model aimed at accelerating time to market, boosting product innovation, enhancing customer and employee experiences, and generating significant technology cost savings and more predictable IT spending. Amdocs will work with Liberty Latin America's existing partner Prodapt to support service continuity and operational transformation, with the transition expected over the coming months. According to Amdocs, it reported $4.53 billion in fiscal 2025 revenue.
Amdocs (NASDAQ: DOX) reported third quarter fiscal 2026 revenue of $1.175 billion, up 2.7% YoY reported and 2.2% in constant currency, at the midpoint of guidance. Managed services reached a record $791 million, about 67% of total revenue. Non-GAAP diluted EPS was $1.84 versus $1.72 a year ago, while GAAP diluted EPS fell to $0.59 due to a $106 million restructuring charge, which reduced GAAP operating margin to 8.9%.
Non-GAAP operating income was $253 million with a 21.6% non-GAAP operating margin. Free cash flow was $172 million (or $193 million excluding restructuring payments). Amdocs announced a 10-year strategic engagement with Liberty Latin America to manage and transform its entire IT domain using its agentic operating system, aOS. The company approved a quarterly dividend of $0.569 per share, repurchased $143 million of shares, reported a $4.26 billion twelve-month backlog, and guided full-year 2026 revenue growth of 3.2%-4.0% reported and non-GAAP EPS growth of 5.5%-6.5%, while GAAP EPS growth is expected at (5.0)%–(3.0)%.