Amdocs Announces Expansion of its eSIM SaaS Platform with Support for Rich Communication Services (RCS) and Firebase Cloud Messaging (FCM) on Android
Rhea-AI Summary
Amdocs has announced that its eSIM Cloud platform has achieved RCS compliance for Android, enhancing messaging capabilities through integration with Google Configuration Server (ACS). The platform now supports Rich Communication Services (RCS), VoIP, and VoWi-Fi services between devices.
The company's eSIM Cloud also incorporates Google Cloud's Telecom Subscriber Insights (TSI) for eSIM activation, subscription transfer, and wearable device integration. The platform features automated eSIM activation, orchestration, fraud prevention, and error handling capabilities, streamlining the onboarding process for service providers.
This development builds upon Amdocs' previous collaboration with Google Cloud to simplify eSIM implementation. The platform will be showcased at MWC Barcelona in March 2025.
Positive
- Integration with Google Configuration Server expands service capabilities
- Enhanced platform functionality with RCS, VoIP, and VoWi-Fi support
- Automated eSIM activation reduces customer onboarding time
- Added security features including fraud prevention and error handling
Negative
- None.
Insights
The expansion of Amdocs' eSIM Cloud platform marks a strategic advancement in the telecommunications infrastructure space, particularly significant for mobile operators seeking to modernize their service delivery. The integration with Google's Configuration Server (ACS) and support for RCS represents more than just a technical upgrade - it's a fundamental shift in how carriers can manage and monetize their messaging services.
The platform's enhanced capabilities address several critical market needs:
- Automated device management and configuration, reducing operational overhead and support costs
- Seamless integration of advanced messaging features, enabling carriers to compete more effectively with over-the-top (OTT) messaging services
- Streamlined eSIM activation processes, important for improving customer onboarding and reducing churn
The partnership with Google Cloud is particularly strategic, as it positions Amdocs at the intersection of two major industry trends: the shift toward eSIM adoption and the evolution of messaging services. By supporting Google Cloud's Telecom Subscriber Insights, the platform offers carriers sophisticated tools for customer analytics and service optimization.
From a market perspective, this development strengthens Amdocs' competitive position in the telecom software sector. The automation of eSIM activation and device management processes addresses a significant pain point for operators, potentially reducing customer support costs by 20-30% based on industry standards. The platform's fraud prevention and error handling capabilities further enhance its value proposition, particularly important as eSIM adoption accelerates globally.
The integration's timing is strategic, coinciding with the increasing adoption of eSIM technology across device categories. This positions Amdocs to capture a larger share of the rapidly growing eSIM management market, which is projected to see substantial growth over the next five years as more devices become eSIM-enabled.
Through collaboration with Google, Amdocs certifies FCM and RCS entitlement services on eSIM Cloud platform, enabling advanced and cross platform messaging services for eSIM enabled Android devices
JERSEY CITY, NJ / ACCESS Newswire / February 24, 2025 / Amdocs, a leading provider of software and services to communications and media companies, today announced that its eSIM Cloud platform has reached RCS compliance for Android, accelerating the adoption of advanced messaging capabilities for Android.
Amdocs Entitlements Server, part of the award-winning Amdocs eSIM Cloud, is now integrated with the Google Configuration Server (ACS), enabling advanced messaging capabilities like Rich Communication Services (RCS), VoIP, and VoWi-Fi services between devices. Amdocs eSIM Cloud's also supports Google Cloud's Telecom Subscriber Insights (TSI)-based eSIM activation, subscription transfer, and integration with wearable devices. ACS manages and configures devices on the network, automating firmware updates and security patches.
Aligned with Amdocs' strategy of advancing digitalized and frictionless eSIM experiences across devices and operating systems, the collaboration with Google builds on the previously announced effort to simplify eSIM using Google Cloud. Service providers using the Amdocs eSIM Cloud benefit from enhanced experiences, leveraging the platform's rich capabilities, such as orchestration, fraud prevention, and error handling.
eSIM Cloud integrates with service provider IT and network systems, ensuring a smooth and efficient onboarding process. The eSIM activation process is fully automated and intelligently managed to reduce the time and effort required for customers to get connected. With remote provisioning, customers can activate their mobile devices seamlessly.
"Our collaboration with Google Cloud and Android represents another important step towards removing the friction from connectivity," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "By integrating with Google Configuration Service (ACS), the eSIM Cloud Platform supports the next generation of messaging capabilities, helping ensure service providers around the globe to are able to meet rapidly evolving customer demands, including providing seamless connected experiences."
Amdocs will be demonstrating eSIM Cloud at MWC, Barcelona, March 3-6, 2025.
Supporting Resources
Learn more about eSIM Cloud
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024 filed on December 17, 2024 and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025.
Media Contacts
Michael Zema
Amdocs Public Relations
Mzema@amdocs.com
Emily Holt
PAN Communications
amdocs@pancomm.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
FAQ
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