MWC 2025: Amdocs Charging Momentum Accelerates with Substantial Implementations, Empowering Service Providers of All Sizes
Rhea-AI Summary
Amdocs announced significant momentum for its Charging platform, reporting multiple new and upgraded implementations. The platform addresses siloed BSS platforms by providing extreme convergence and scalability, enhanced by AI and GenAI capabilities.
Key achievements include: a tier-one European provider achieving triple-digit performance improvements and 70% reduction in time-to-value; a European group's IoT services achieving 100% organic growth over two years with 99% reduction in system update time; a Southeast Asian provider reducing infrastructure costs by up to 80%; and successful implementations with a tier-one Asian operator and European group for enhanced reliability.
The company currently maintains over 70 deployments including cloud-based charging projects across public, private, and hybrid environments, with most being 5G or 5G-ready. The platform processes billions of transactions daily and can be implemented at various scales, from small deployments to full system consolidation.
Positive
- 70+ cloud-based charging deployments in production
- European provider achieved triple-digit performance improvements and 70% time-to-value reduction
- European group achieved 100% organic growth in IoT services over two years
- Southeast Asian provider reduced infrastructure costs by up to 80%
- 99% reduction in system update time with zero downtime reported
Negative
- None.
Insights
The latest developments in Amdocs' charging platform represent a significant strategic advancement that strengthens the company's competitive position in the telecommunications software market. The platform's success with over 70 deployments, including major 5G implementations, demonstrates strong market penetration and execution capability.
The reported metrics are particularly compelling:
- A
70% reduction in time-to-value for a tier-one European provider - Up to
80% infrastructure cost reduction for a Southeast Asian provider 100% organic growth in IoT services over two years for a European group99% improvement in system update time
These results validate Amdocs' strategic pivot toward cloud-native, AI-driven solutions. The platform's ability to process billions of transactions daily while maintaining high performance creates significant barriers to entry for competitors. The incorporation of GenAI capabilities and API monetization features positions Amdocs to capture emerging revenue streams as telecommunications providers expand into new digital services.
The diversity of implementations across different scales and regions demonstrates the platform's versatility and scalability. This flexibility is particularly valuable as telecommunications providers globally accelerate their digital transformation initiatives and seek to monetize 5G investments. The successful multi-cloud deployments and 4xActive configurations showcase technical sophistication that should help maintain Amdocs' market leadership position.
The momentum in Amdocs' charging platform implementations signals a broader industry shift toward integrated, AI-enhanced billing solutions. The platform's success in supporting diverse deployment models - from small-scale additions to complete system consolidations - demonstrates its strategic value in the evolving telecommunications landscape.
The platform's ability to deliver triple-digit performance improvements while significantly reducing operational costs addresses critical pain points in the industry. This is particularly relevant as service providers face increasing pressure to monetize 5G investments and manage complex partner ecosystems.
The emphasis on self-service capabilities and API monetization is strategically significant, as it positions Amdocs to capitalize on the growing trend toward network-as-a-platform business models. The successful implementation of multi-cloud environments and 'infrastructure-as-code' approaches indicates strong alignment with modern architectural preferences of leading telecommunications providers.
The platform's proven ability to support rapid scaling and new business model introduction, combined with its AI capabilities, creates a compelling value proposition for service providers looking to accelerate their digital transformation initiatives. This positions Amdocs favorably for capturing additional market share as the industry continues its technological evolution.
JERSEY CITY, NJ / ACCESS Newswire / February 6, 2025 / Amdocs, a leading provider of software and services to communications and media companies, today announced significant momentum for its Amdocs Charging platform. With numerous new and upgraded charging implementations now in production, Amdocs is empowering service providers of all sizes to rapidly scale and monetize their networks.
Amdocs Charging addresses the challenge of siloed BSS platforms by acting as a single source of truth, offering extreme convergence and scalability, and enabling the rapid introduction of new business models through a self-service approach. With advances in AI, GenAI, configuration, low-code, usability features and API monetization, Amdocs Charging is delivering the necessary flexibility and power for new functions and partner integrations in the evolving network core.
John Abraham, Principal Analyst at Appledore Research, said: "Amdocs Charging has maintained its market leadership through its extensive client relationships and capabilities, even as charging systems face growing demands from modernization and new business requirements. The company's leading role in integrating AI capabilities demonstrates its commitment to adaptability and flexibility, enabling service providers to deliver enhanced customer experiences while maintaining cost efficiency."
Amdocs Charging continues to drive innovation and growth for service providers of all sizes worldwide, offering unparalleled flexibility to launch services rapidly, and scalability to meet the evolving demands of the telecommunications industry. Amdocs currently has over 70 deployments including cloud-based charging projects in production across a range of public, private, and hybrid environments, including leading CSPs in North America - with the vast majority being 5G or 5G ready. Amdocs Charging can start small, be added to existing charging capabilities, or be used to consolidate all systems for the future.
Recent achievements include:
A tier-one European service provider is leveraging Amdocs Charging to consolidate and future-proof its billing, charging, and catalog solutions. This drives new revenue growth, operational efficiencies, and improved customer experience, with triple-digit performance improvements and a
70% reduction in time-to-value.A European-based group that implemented Amdocs Charging to drive global IoT services achieved
100% organic growth for that line of business over two years, reducing system update time by over99% with zero downtime and no customer impact.A top-tier Southeast Asian service provider is using Amdocs Charging in a multi-cloud environment to enhance operational effectiveness, reduce infrastructure costs by up to
80% , and achieve "infrastructure-as-code" objectives.A tier-one Asian operator is modernizing its charging capabilities with Amdocs Charging, speeding time to market for new products and services, and achieving industry-leading transactions per second.
A European group is enhancing industry reliability and responsiveness with Amdocs Charging deployed in a 4xActive configuration, providing unmatched responsiveness to end-users.
Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said: "As generative AI creates new avenues for revenue growth and enhances user experiences, Amdocs is excited to support our customers with a cloud-native, AI-driven platform that enables business growth by seamlessly and securely opening up the network with API-based charging. With billions of transactions processed daily, we provide the essential solutions, partnerships, and capabilities to empower service providers of all sizes, in an ever-evolving landscape, to monetize their core assets."
Amdocs will be showcasing Amdocs Charging and other AI-based solutions at Mobile World Congress Barcelona, March 3-6, 2025.
Supporting Resources
Learn more about Amdocs Charging
Learn more about Amdocs' success with A1 Telekom Austria and Singapore's M1
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and large enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, for the third quarter of fiscal 2024 on August 19, 2024, and for the fourth quarter of fiscal 2024 on November 12, 2024.
Media Contacts
Michael Zema
Amdocs Public Relations
mzema@amdocs.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
FAQ
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