Singapore's M1 Goes Live with Postpaid Charging in Cloud-Based Modernization with Amdocs

Rhea-AI Summary

Amdocs (NASDAQ:DOX) has successfully completed a modernization project for Singapore's M1 , implementing a new cloud-native charging platform. The newly converged monetization solution integrates prepaid and postpaid services, as well as 4G and 5G capabilities, building upon earlier prepaid charging infrastructure.

The platform, deployed on public cloud, aims to help M1 address customer expectations in a price-sensitive market while providing enhanced user experience and access to latest offers. The solution is designed for long-term scalability, enabling faster product launches and improved service delivery.

According to M1's Chief Digital Officer Marko Cetkovic, the new platform will increase network robustness and enable faster, more cost-efficient launch of postpaid services. Amdocs' Group President Anthony Goonetilleke highlighted that the platform will help M1 drive revenue growth and deliver exceptional customer experiences while improving operational efficiency.

Positive

• Implementation of cloud-native charging platform enhancing operational efficiency
• Platform enables faster time-to-market for new products and services
• Integration of prepaid and postpaid services on a single platform
• Enhanced scalability through public cloud deployment

Negative

• None.

Insights

Technology Solutions Analyst

The successful deployment of Amdocs' cloud-native charging platform for M1 represents a strategic win that strengthens Amdocs' position in the lucrative APAC telecom market. This implementation is particularly significant as it demonstrates Amdocs' ability to deliver complex, cloud-native solutions that address critical market demands.

The convergence of prepaid and postpaid charging systems, coupled with 4G/5G support, positions Amdocs advantageously in several ways:

• Creates potential for recurring revenue streams through ongoing platform management and updates
• Establishes a strong reference case for similar modernization projects in the APAC region
• Validates Amdocs' cloud-native technology capabilities in a highly competitive market

From an investor perspective, this successful implementation carries significant weight as telecom operators globally are accelerating their digital transformation initiatives. The project's scope - encompassing both charging systems and cloud deployment - typically represents substantial contract value and long-term engagement potential.

The telecommunications industry's shift toward cloud-native solutions is gaining momentum, with operators seeking to reduce operational costs while improving agility. Amdocs' demonstrated expertise in delivering these transformational projects positions it favorably to capture a larger share of this growing market segment, particularly in regions where telecom modernization is accelerating.

The new platform will provide the southeast Asian operator with the agility to rapidly introduce new offerings, support future business growth, and deliver seamless user experience

JERSEY CITY, NJ / ACCESS Newswire / February 4, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that it has successfully completed a modernization project for M1 Limited (M1), a leading telco and digital services provider in Singapore, to deliver M1's new cloud-native charging platform.

The newly converged (prepaid and postpaid as well as 4G and 5G) monetization solution - building upon earlier prepaid charging − will enable M1 to address shifting customer expectations in an increasingly price-sensitive market, and provide M1's end users with an enhanced, unified experience and access to the latest offers and discounts. Deployed on the public cloud, the converged, cloud-native platform is designed for long-term scalability, empowering the Singapore operator with enhanced agility and faster time to market to launch new products and services.

"At M1, we continuously enhance our offerings and deliver competitive, value-added services that cater to the evolving needs of our consumers," said Marko Cetkovic, Chief Digital Officer, M1. "The new platform delivered by Amdocs will not only increase the robustness of our network but also enable us to launch and scale new products and services for our postpaid customers at greater speed and cost-efficiency."

"The mobile sector is rapidly evolving, and service providers are increasingly exploring innovative strategies to boost revenue, grow customer lifetime value and enhance loyalty," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "We are thrilled to collaborate with M1 as they move forward on their modernization journey. With this convergent platform, M1 will be able to drive revenue growth and deliver exceptional customer experiences, while operating more efficiently."

Supporting Resources

• Keep up with Amdocs news by visiting the company's website

• Follow us on X, Facebook, LinkedIn and YouTube

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, for the third quarter of fiscal 2024 on August 19, 2024, and for the fourth quarter of fiscal 2024 on November 12, 2024.

Media Contacts

Swati Sharma
Amdocs Public Relations
Email: swati.sharma4@amdocs.com

SOURCE: Amdocs Management Limited

View the original press release on ACCESS Newswire

FAQ

What is the impact of Amdocs' (DOX) new charging platform for M1 in Singapore?

The new cloud-native charging platform enables M1 to launch products faster, provide unified prepaid and postpaid services, and deliver enhanced customer experience with improved operational efficiency.

How will M1's partnership with Amdocs (DOX) affect its 5G services?

The platform integrates both 4G and 5G capabilities in a converged solution, allowing M1 to better monetize and manage its 5G services alongside existing 4G offerings.

What are the key benefits of M1's new Amdocs (DOX) charging platform?

The platform offers long-term scalability, faster time to market for new products, enhanced customer experience, and improved cost efficiency in launching postpaid services.

How does Amdocs' (DOX) cloud-native platform address market challenges for M1?

The platform helps M1 address shifting customer expectations in a price-sensitive market by enabling rapid introduction of new offerings and providing access to latest offers and discounts.