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Duke Energy offers tips to save energy and money as wide-spread heat wave brings triple digit temperatures to the Carolinas

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Duke Energy (NYSE: DUK) has released energy-saving tips and assistance programs for customers facing triple-digit temperatures in the Carolinas. The company's recommendations include setting thermostats to higher comfortable temperatures, using cold water for laundry, and running heat-producing appliances during cooler morning hours.

The utility provider offers several assistance programs including free home energy assessments, Smart $aver rebates for equipment upgrades, and bill credits through Power Manager® and EnergyWise® Home programs. Duke Energy also provides payment assistance through various initiatives, including the Share the Light Fund® and a new Payment Assistance Finder tool.

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Positive

  • Company proactively addresses customer needs during extreme weather
  • Offers multiple cost-saving programs and rebates for energy efficiency
  • Provides flexible payment options and assistance programs for customers

Negative

  • None.

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  • Energy-saving tools and tips are available to help customers

  • B-roll of energy-saving tips to beat the heat available here

CHARLOTTE, N.C., July 28, 2025 /PRNewswire/ -- With portions of the Carolinas expecting to see near record temperatures this week and heat alerts issued for most of the eastern United States, Duke Energy has tips to help you take control of your energy use while keeping you and your family comfortable.

Tips to save energy and money

  • Set your thermostat to the highest comfortable setting. Even a couple of degrees can help save energy and money. Keep in mind: Your system will run longer – using more energy – the hotter it is outside even if your thermostat setting never changes.

  • Use cooler water for washing clothes. Switching your temperature setting from hot to warm can cut a laundry load's energy use in half.

  • Run heat-producing appliances during cooler morning hours for additional savings.

  • Close curtains and blinds on the sunny side of your home to help prevent the sun from heating your home.

  • Operate ceiling fans in a counterclockwise direction in the summer, which pushes cooler air back down into the room.

Savings programs and incentives 

  • Get a free home energy assessment. Customers receive a free energy efficiency kit, customized usage report, low-cost tips and expert recommendations to help them see energy savings by signing up for our free Home Energy House Call.

  • Need an upgrade? Customers can take advantage of rebates for equipment like HVAC systems, water heaters and pool pumps as well as upgrades like attic insulation through our Smart $aver program.

  • Get paid for shifting energy use. Customers can receive a credit on their bill for automatically shifting their energy use to times when demand for energy is lower. Enroll your smart thermostat in our Power Manager® (Duke Energy Carolinas customers)/ EnergyWise® Home (Duke Energy Progress customers) program. 

Payment assistance

For more ways to save, visit duke-energy.com/SummerSavings.

Duke Energy 

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.6 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,100 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage. 

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

24-Hour: 800.559.3853 

 

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SOURCE Duke Energy

FAQ

What energy-saving tips does Duke Energy (DUK) recommend during the heat wave?

Duke Energy recommends setting thermostats to the highest comfortable setting, using cooler water for laundry, running heat-producing appliances in morning hours, closing curtains on sunny sides, and operating ceiling fans counterclockwise.

What assistance programs does Duke Energy offer for customers in 2025?

Duke Energy offers free home energy assessments, Smart $aver rebates for equipment upgrades, Power Manager®/EnergyWise® Home programs for bill credits, installment payment plans, and access to the Share the Light Fund® and Low Income Home Energy Assistance programs.

How many customers does Duke Energy serve in 2025?

Duke Energy serves 8.6 million electric utility customers across North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and 1.7 million natural gas customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

How can Duke Energy customers get a free home energy assessment?

Customers can sign up for Duke Energy's Home Energy House Call program to receive a free energy efficiency kit, customized usage report, low-cost tips, and expert recommendations for energy savings.