Duke Energy prepares for potential severe storms in Indiana, urges customers to be ready
Duke Energy (NYSE: DUK) is actively preparing for potential severe weather conditions expected to impact its Indiana service territory this weekend. The company, which serves approximately 920,000 customers across a 23,000-square-mile service area in Indiana, has outlined comprehensive storm preparation guidelines and multiple channels for outage reporting.
The utility provider has established various communication channels for customers to report outages, including text messaging, mobile app, website, and phone services. Duke Energy Indiana, the state's largest electric supplier, maintains 6,300 megawatts of owned electric capacity and is part of Duke Energy's broader network serving 8.4 million electric customers across six states.
The company emphasizes the importance of customer preparedness, particularly for those with special needs or relying on electric-powered life support equipment.
Duke Energy (NYSE: DUK) si sta preparando attivamente per le condizioni meteorologiche avverse previste nel fine settimana che interesseranno il suo territorio di servizio in Indiana. L'azienda, che serve circa 920.000 clienti su un'area di 23.000 miglia quadrate in Indiana, ha definito linee guida dettagliate per la preparazione alle tempeste e ha attivato diversi canali per la segnalazione delle interruzioni.
Il fornitore di energia ha istituito vari canali di comunicazione per consentire ai clienti di segnalare guasti, tra cui messaggi di testo, app mobile, sito web e servizi telefonici. Duke Energy Indiana, il più grande fornitore elettrico dello stato, dispone di una capacità elettrica di proprietà di 6.300 megawatt ed è parte della rete più ampia di Duke Energy, che serve 8,4 milioni di clienti elettrici in sei stati.
L'azienda sottolinea l'importanza della preparazione dei clienti, in particolare di coloro con esigenze speciali o che dipendono da apparecchiature elettriche di supporto vitale.
Duke Energy (NYSE: DUK) se está preparando activamente para las posibles condiciones meteorológicas severas que se esperan afecten su área de servicio en Indiana este fin de semana. La compañía, que atiende aproximadamente a 920,000 clientes en un área de servicio de 23,000 millas cuadradas en Indiana, ha establecido pautas completas para la preparación ante tormentas y múltiples canales para reportar cortes de energía.
El proveedor de servicios ha creado diversos canales de comunicación para que los clientes puedan reportar interrupciones, incluyendo mensajes de texto, aplicación móvil, sitio web y servicios telefónicos. Duke Energy Indiana, el mayor proveedor eléctrico del estado, mantiene una capacidad eléctrica propia de 6,300 megavatios y forma parte de la red más amplia de Duke Energy, que atiende a 8.4 millones de clientes eléctricos en seis estados.
La compañía enfatiza la importancia de la preparación del cliente, especialmente para aquellos con necesidades especiales o que dependen de equipos eléctricos de soporte vital.
Duke Energy (NYSE: DUK)는 이번 주말 인디애나 서비스 지역에 예상되는 심각한 기상 조건에 대비해 적극적으로 준비하고 있습니다. 약 920,000명의 고객에게 서비스를 제공하는 이 회사는 인디애나 내 23,000평방마일의 서비스 지역을 대상으로 폭풍 대비 지침과 정전 신고를 위한 다양한 채널을 마련했습니다.
이 유틸리티 제공업체는 고객이 정전을 신고할 수 있도록 문자 메시지, 모바일 앱, 웹사이트, 전화 서비스 등 여러 소통 채널을 구축했습니다. 인디애나 주 최대 전력 공급업체인 Duke Energy Indiana는 6,300메가와트의 자체 전력 용량을 보유하고 있으며, 6개 주에서 840만 전기 고객에게 서비스를 제공하는 Duke Energy의 광범위한 네트워크의 일원입니다.
회사는 특히 특별한 도움이 필요한 고객이나 전기 기반 생명 유지 장비에 의존하는 고객의 대비가 중요하다고 강조하고 있습니다.
Duke Energy (NYSE : DUK) se prépare activement à d’éventuelles conditions météorologiques sévères attendues ce week-end dans sa zone de service en Indiana. L’entreprise, qui dessert environ 920 000 clients sur une zone de service de 23 000 miles carrés en Indiana, a mis en place des directives complètes de préparation aux tempêtes ainsi que plusieurs canaux pour signaler les pannes.
Le fournisseur d’électricité a instauré différents moyens de communication permettant aux clients de signaler les coupures, notamment par SMS, application mobile, site web et téléphone. Duke Energy Indiana, le plus grand fournisseur d’électricité de l’État, dispose d’une capacité électrique propre de 6 300 mégawatts et fait partie du réseau plus large de Duke Energy, qui dessert 8,4 millions de clients électriques dans six États.
L’entreprise souligne l’importance de la préparation des clients, en particulier ceux ayant des besoins spécifiques ou dépendant d’équipements électriques de maintien en vie.
Duke Energy (NYSE: DUK) bereitet sich aktiv auf mögliche schwere Wetterbedingungen vor, die an diesem Wochenende das Versorgungsgebiet in Indiana treffen könnten. Das Unternehmen, das etwa 920.000 Kunden in einem 23.000 Quadratmeilen großen Versorgungsgebiet in Indiana bedient, hat umfassende Richtlinien zur Sturmvorsorge und mehrere Kanäle zur Meldung von Stromausfällen festgelegt.
Der Versorger hat verschiedene Kommunikationswege eingerichtet, über die Kunden Stromausfälle melden können, darunter SMS, mobile App, Webseite und Telefonservice. Duke Energy Indiana, der größte Stromlieferant des Bundesstaates, verfügt über eine eigene elektrische Kapazität von 6.300 Megawatt und ist Teil des größeren Duke Energy-Netzwerks, das 8,4 Millionen Stromkunden in sechs Bundesstaaten versorgt.
Das Unternehmen betont die Bedeutung der Vorbereitung der Kunden, insbesondere jener mit besonderen Bedürfnissen oder die auf elektrisch betriebene lebenserhaltende Geräte angewiesen sind.
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"A critical part of being safe in severe weather is being prepared," said Clint Carnahan, general manager of emergency preparedness at Duke Energy. "We do regular storm planning throughout the year, and we want our customers to be prepared as well so they can react quickly during a storm."
Be prepared
- Ensure mobile phones remain charged and you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods and medicines.
- If someone in your home has special needs or relies on electric-powered life support equipment, determine the actions you'd take in the event of an extended power outage, including alternate shelter arrangements.
Outage reporting and status updates
Duke Energy customers who experience an outage during a storm can report it the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play.
- Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.343.3525.
- Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts
- Visit Duke Energy's interactive outage map on the company's website to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
More tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Duke Energy Indiana
Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,300 megawatts of owned electric capacity to approximately 920,000 customers in a 23,000-square-mile service area, making it
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: McKenzie Barbknecht
24-Hour: 800.559.3853
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