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Duke Energy reminds customers of tips to save energy and money as temperatures spike in the Carolinas

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Duke Energy (DUK) is proactively addressing the first summer heat wave in the Carolinas by providing customers with energy-saving strategies and financial assistance options. The company offers personalized usage alerts, customer programs, and incentives to help manage energy costs during peak temperatures. Key recommendations include optimizing thermostat settings, using cold water for laundry, running heat-producing appliances during cooler hours, and proper use of curtains and ceiling fans. Duke Energy provides free home energy assessments, Smart $aver® rebates for equipment upgrades, and bill credits through Power Manager® and EnergyWise® Home programs. The company also offers payment assistance through installment plans and partnerships with local agencies for qualified customers.
Duke Energy (DUK) sta affrontando in modo proattivo la prima ondata di caldo estiva nelle Carolinas offrendo ai clienti strategie per risparmiare energia e opzioni di assistenza finanziaria. L'azienda propone avvisi personalizzati sui consumi, programmi per i clienti e incentivi per gestire i costi energetici durante le temperature più elevate. Le raccomandazioni principali includono l'ottimizzazione delle impostazioni del termostato, l'uso di acqua fredda per il bucato, l'utilizzo degli elettrodomestici che producono calore nelle ore più fresche e un corretto impiego di tende e ventilatori a soffitto. Duke Energy offre valutazioni energetiche gratuite per la casa, rimborsi Smart $aver® per l'aggiornamento degli apparecchi e crediti in bolletta tramite i programmi Power Manager® ed EnergyWise® Home. Inoltre, la società mette a disposizione assistenza nei pagamenti attraverso piani rateali e collaborazioni con agenzie locali per i clienti idonei.
Duke Energy (DUK) está abordando de manera proactiva la primera ola de calor del verano en las Carolinas, proporcionando a los clientes estrategias para ahorrar energía y opciones de asistencia financiera. La compañía ofrece alertas personalizadas de consumo, programas para clientes e incentivos para ayudar a gestionar los costos de energía durante las temperaturas máximas. Las recomendaciones clave incluyen optimizar la configuración del termostato, usar agua fría para la ropa, operar los electrodomésticos que generan calor en horas más frescas y el uso adecuado de cortinas y ventiladores de techo. Duke Energy ofrece evaluaciones energéticas gratuitas para el hogar, reembolsos Smart $aver® para la actualización de equipos y créditos en la factura mediante los programas Power Manager® y EnergyWise® Home. Además, la empresa brinda asistencia en pagos a través de planes a plazos y colaboraciones con agencias locales para clientes calificados.
듀크 에너지(DUK)는 캐롤라이나 지역에서 첫 여름 폭염에 선제적으로 대응하여 고객들에게 에너지 절약 전략과 재정 지원 옵션을 제공하고 있습니다. 회사는 맞춤형 사용 알림, 고객 프로그램 및 인센티브를 통해 고온 시 에너지 비용 관리를 돕고 있습니다. 주요 권장 사항으로는 온도 조절기 설정 최적화, 세탁 시 찬물 사용, 열을 발생시키는 가전제품은 더 시원한 시간대에 사용, 커튼과 천장 선풍기의 적절한 사용 등이 있습니다. 듀크 에너지는 무료 주택 에너지 평가, 장비 업그레이드를 위한 Smart $aver® 리베이트, Power Manager® 및 EnergyWise® Home 프로그램을 통한 청구서 크레딧을 제공합니다. 또한 할부 계획과 지역 기관과의 협력을 통한 자격 있는 고객 대상 지불 지원도 제공하고 있습니다.
Duke Energy (DUK) répond de manière proactive à la première vague de chaleur estivale en Caroline du Nord et du Sud en proposant à ses clients des stratégies d'économie d'énergie et des options d'aide financière. L'entreprise offre des alertes personnalisées sur la consommation, des programmes clients et des incitations pour aider à gérer les coûts énergétiques lors des pics de température. Les recommandations clés incluent l'optimisation des réglages du thermostat, l'utilisation d'eau froide pour la lessive, le fonctionnement des appareils produisant de la chaleur pendant les heures plus fraîches, ainsi qu'une utilisation appropriée des rideaux et des ventilateurs de plafond. Duke Energy propose des évaluations énergétiques gratuites à domicile, des remises Smart $aver® pour la mise à niveau des équipements, et des crédits sur facture via les programmes Power Manager® et EnergyWise® Home. L'entreprise offre également une assistance au paiement grâce à des plans d'échelonnement et des partenariats avec des agences locales pour les clients éligibles.
Duke Energy (DUK) reagiert proaktiv auf die erste Hitzewelle des Sommers in den Carolinas, indem es Kunden Energiesparstrategien und finanzielle Unterstützungsmöglichkeiten anbietet. Das Unternehmen stellt personalisierte Verbrauchsbenachrichtigungen, Kundenprogramme und Anreize bereit, um die Energiekosten während der Spitzenzeiten zu steuern. Wichtige Empfehlungen umfassen die Optimierung der Thermostateinstellungen, die Verwendung von kaltem Wasser beim Waschen, den Betrieb wärmeerzeugender Geräte in kühleren Stunden sowie den richtigen Einsatz von Vorhängen und Deckenventilatoren. Duke Energy bietet kostenlose Energieberatungen für das Zuhause, Smart $aver®-Rabatte für Geräteaufrüstungen und Gutschriften über die Programme Power Manager® und EnergyWise® Home an. Zudem gibt es Zahlungsunterstützung durch Ratenzahlungspläne und Partnerschaften mit lokalen Behörden für berechtigte Kunden.
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  •  Energy-saving tools and tips are available to help customers
  •  Financial assistance is available for customers who need help paying their bills
  •  B-roll of energy-saving tips to beat the heat available here

CHARLOTTE, N.C., June 23, 2025 /PRNewswire/ -- With summer's first heat wave bringing potential triple-digit temperatures to parts of the Carolinas this week, Duke Energy is reminding customers to take control of their energy use.

"We provide personalized usage alerts that provide insight to how customers use energy and offer a variety of customer programs, incentives, tools and tips to help customers save energy and money, especially when temperatures spike," says Sasha Weintraub, Duke Energy senior vice president and chief customer officer. "We are committed to keeping costs as low as possible for our customers, and sharing ways customers can manage their energy use to help save."

Tips to save energy and money

  • Set your thermostat to the highest comfortable setting. Even a couple of degrees can help save energy and money. Keep in mind: Your system will run longer – using more energy – the hotter it is outside even if your thermostat setting never changes.
  • Use cooler water for washing clothes. Switching your temperature setting from hot to warm can cut a laundry load's energy use in half.
  • Run heat-producing appliances during cooler morning hours for additional savings.
  • Close curtains and blinds on the sunny side of your home to help prevent the sun from heating your home.
  • Operate ceiling fans in a counterclockwise direction in the summer, which pushes cooler air back down into the room.

Savings programs and incentives 

  • Get a free home energy assessment. Customers receive a free energy efficiency kit, customized usage report, low-cost tips and expert recommendations to help them see energy savings by signing up for our free Home Energy House Call.
  • Need an upgrade? Customers can take advantage of rebates for equipment like HVAC systems, hot water heaters and pool pumps as well as upgrades like attic insulation through our Smart $aver® program.
  • Get paid for shifting energy use. Customers can receive a credit on their bill for automatically shifting their energy use to times when demand for energy is lower. Enroll your smart thermostat in our Power Manager® (Duke Energy Carolinas customers)/EnergyWise® Home (Duke Energy Progress customers) program.

Payment assistance

For more ways to save, visit duke-energy.com/SummerSavings.

Duke Energy 

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.6 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,100 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage. 

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

24-Hour: 800.559.3853

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SOURCE Duke Energy

FAQ

What energy-saving tips does Duke Energy recommend during summer heat waves?

Duke Energy recommends setting thermostats to the highest comfortable setting, using cold water for laundry, running heat-producing appliances during cooler morning hours, closing curtains on sunny sides, and operating ceiling fans counterclockwise.

What financial assistance programs does Duke Energy (DUK) offer to customers?

Duke Energy offers Installment Payment Plans, Share the Light Fund®, Low Income Home Energy Assistance programs, and connects qualified customers with local and state agency resources.

What rebate programs does Duke Energy provide for energy-efficient upgrades?

Duke Energy's Smart $aver® program offers rebates for HVAC systems, hot water heaters, pool pumps, and attic insulation upgrades.

How can Duke Energy customers earn credits on their energy bills?

Customers can earn bill credits by enrolling their smart thermostats in Power Manager® (Duke Energy Carolinas) or EnergyWise® Home (Duke Energy Progress) programs, which automatically shift energy use to lower-demand periods.

What free energy assessment services does Duke Energy offer?

Duke Energy offers a free Home Energy House Call service that includes an energy efficiency kit, customized usage report, low-cost tips, and expert recommendations for energy savings.
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