Duke Energy urges Carolinas customers to reduce energy use

Duke Energy (NYSE: DUK) urged Carolinas customers to voluntarily reduce energy use from 4–10 a.m. on Feb. 2, 2026 as extremely cold temperatures (10–20°F below normal) are driving unusually high demand across the East Coast.

Rhea-AI Summary

Duke Energy (NYSE: DUK) urged Carolinas customers to voluntarily reduce energy use from 4–10 a.m. on Feb. 2, 2026 as extremely cold temperatures (10–20°F below normal) are driving unusually high demand across the East Coast. Customers were asked to lower thermostats, avoid major appliance use, turn off unused devices, and shift EV charging to midday.

The company said it is maximizing generation, purchasing power and working with large customers on demand response to reduce risk of temporary outages while maintaining reliability.

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Details

News Market Reaction – DUK

The recorded move for DUK in the trading session of this news was -1.53%.

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Market Context

This announcement underscores near-term grid stress as temperatures run 10–20°F below normal and Duk...

Analysis

This announcement underscores near-term grid stress as temperatures run 10–20°F below normal and Duke Energy asks Carolinas customers to conserve power during peak morning hours. It follows a series of weather-related updates about Winter Storm Fern, outages and restoration efforts. Investors may track how effectively Duke manages reliability for 8.6 million electric customers and 1.7 million gas customers, while considering its broader energy transition investments and existing capital-raising capacity through PremierNotes.

Key Figures

Temperature deviation: 10–20°F below normal Conservation window: 4–10 a.m. Electric customers: 8.6 million +2 more

Temperature deviation

10–20°F below normal

Cold spell driving high demand in the Carolinas

Conservation window

4–10 a.m.

Requested voluntary energy-use reduction on Monday, Feb. 2

Electric customers

8.6 million

Electric utilities customers across six states

Energy capacity

55,100 megawatts

Owned generation capacity

Natural gas customers

1.7 million

Natural gas utilities in five states

Historical Context

5 past events · Latest: Jan 29

5 events

1. Jan 29

   Cold weather advisory

   24h Move

   +0.5%

   Tips and assistance programs to manage higher bills during extended cold.

2. Jan 26

   Storm restoration update

   24h Move

   +1.1%

   Reported 131,059 restorations and remaining outages after Winter Storm Fern.

3. Jan 25

   Outage impact update

   24h Move

   +1.1%

   Detailed 18,016 customers without power and staging of 18,000 storm personnel.

4. Jan 23

   Storm readiness plan

   24h Move

   -0.2%

   Mobilized 18,000+ workers at 22 basecamps ahead of Winter Storm Fern.

5. Jan 22

   Storm preparation warning

   24h Move

   -1.4%

   Warned of potential multiday outages and urged customer preparedness.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

demand response programs, megawatts, energy storage

3 terms

demand response programs technical

"working with large commercial and industrial customers who have demand response programs."

Demand response programs pay electricity users or adjust their consumption automatically to reduce power use during peak periods, helping balance supply and demand and avoid blackouts. For investors, these programs can lower operating costs for large users, create revenue streams for technology and service providers, and change utilities’ capital needs—think of it like traffic control that eases rush-hour congestion to keep the system running smoothly.

megawatts technical

"collectively own 55,100 megawatts of energy capacity."

A megawatt is a measure of electrical power equal to one million watts, describing how much electricity a plant or device can generate or use at a single moment. Investors use megawatts to compare the size and earning potential of energy projects—larger capacity usually means more electricity to sell—much like comparing the horsepower of engines to judge how much work they can do. Knowing megawatts helps assess scale, revenue potential, and grid impact of energy assets.

energy storage technical

"including natural gas, nuclear, renewables and energy storage."

Energy storage involves capturing and holding excess energy produced during periods of low demand for later use when demand is higher. Think of it like a rechargeable battery that saves power for when it’s needed most. For investors, energy storage is important because it helps balance supply and demand, making energy systems more reliable and efficient, which can influence the value of energy-related assets and technologies.

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CHARLOTTE, N.C., Feb. 1, 2026 /PRNewswire/ -- Extremely cold temperatures – 10 to 20 degrees below normal – are driving unusually high energy demand across the East Coast, including the Carolinas. Duke Energy is asking all Carolinas customers to voluntarily reduce their energy use from 4-10 a.m. on Monday, Feb. 2, to help lessen the energy demand on the grid and reduce the potential of temporary power outages.

Customers can help ease strain on the grid by taking the following steps:

• Reduce your thermostat to the lowest comfortable setting.
• Avoid using major appliances such as washing machines, clothes dryers and dishwashers between 4 a.m. and 10 a.m.
• Turn off any unnecessary devices, unused plug-ins and lights.
• Electric vehicle owners: Charge midday, when demand is lower.

"We know it's inconvenient to reduce electric use, but it makes a real difference," said Gerald Wilson, Duke Energy vice president of grid operations. "We are taking every step to meet our customers energy needs, including maximizing our generation and purchasing power and working with large commercial and industrial customers who have demand response programs. We appreciate our customers' cooperation, patience and understanding as we work to maintain reliable service across the Carolinas."

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.6 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,100 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

24-Hour: 800.559.3853

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SOURCE Duke Energy

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did Duke Energy (DUK) ask Carolinas customers to do on Feb. 2, 2026?

Duke Energy asked customers to voluntarily reduce energy use between 4–10 a.m. on Feb. 2, 2026. According to the company, steps include lowering thermostats, avoiding major appliances, turning off unused devices, and shifting EV charging to midday to ease grid strain.

Why is Duke Energy (DUK) requesting reduced energy use in the Carolinas?

Duke Energy requested reduced usage because extremely cold temperatures are driving unusually high demand across the East Coast. According to the company, demand is 10–20°F below normal, increasing outage risk and prompting measures to protect grid reliability.

How will reducing energy use from 4–10 a.m. affect the risk of outages for Duke Energy (DUK)?

Reducing usage in the morning lowers peak load and helps reduce the chance of temporary outages during high demand. According to the company, voluntary reductions let it better match supply by maximizing generation and purchasing power while engaging demand response.

What specific actions should electric vehicle owners take for Duke Energy's (DUK) request?

Electric vehicle owners are asked to delay charging until midday when demand is lower. According to the company, shifting EV charging away from the 4–10 a.m. window helps ease morning grid strain and supports overall reliability across the Carolinas.

Who is affected by Duke Energy's (DUK) voluntary energy-reduction request?

The request targets all Carolinas customers served by Duke Energy between 4–10 a.m. on Feb. 2, 2026. According to the company, residential and commercial customers in North Carolina and South Carolina can help by following the recommended conservation steps.