Equifax Redesigns U.S. Consumer Credit Report to Help Consumers More Easily Monitor Financial Health

Rhea-AI Summary

Equifax (NYSE: EFX) has unveiled a redesigned U.S. consumer credit report featuring enhanced visual elements and improved readability. The new report includes the VantageScore 3.0 credit score and incorporates color-coded sections and graphics to replace traditional text-heavy formats. Key improvements include a summary section explaining score calculation, comprehensive views of current and past credit activity, and insights into factors affecting credit scores. The redesign, implemented in response to consumer feedback, aligns with the visual experience available through the myEquifax mobile app and digital platform, powered by The Equifax Cloud. This initiative reflects Equifax's commitment to helping consumers better understand and manage their financial health through more accessible and user-friendly credit reporting.

Positive

• Improved user experience with color-coded sections and easy-to-read graphics replacing lengthy text
• Integration of VantageScore 3.0 credit score provides more comprehensive credit information
• Enhanced transparency through detailed explanations of credit score factors
• Alignment with digital platforms shows commitment to technological advancement

Negative

• None.

New Visual Report Includes VantageScore® 3.0 Credit Score and Easy-to-Read Graphics for a Comprehensive View of Current and Past Credit Activity

ATLANTA, June 5, 2025 /PRNewswire/ -- Equifax® (NYSE: EFX) is making it even easier for U.S. consumers to understand their credit history and monitor their financial health with the introduction of a new, reimagined consumer credit report design. Available now to U.S. consumers who request hard copies of their Equifax credit report, the new industry leading credit report enables people to more easily view their current VantageScore® 3.0 credit score and provides easy-to-read graphics for a comprehensive view of current and past credit activity.

"Equifax plays an important role in the financial lives of consumers and we take that responsibility very seriously," said Mark W. Begor, CEO of Equifax. "Our updated and industry leading U.S. consumer credit report is another way that we are putting putting consumers first and delivering on our Purpose - to help people live their financial best - into action, empowering consumers to take control of their financial well-being and make more informed financial decisions with a clear understanding of the factors that can affect their credit."

The new hard copy Equifax U.S. consumer credit report leads with the innovative VantageScore 3.0 credit score and includes a concise, easy-to-read summary section of "how your score is calculated", with explanations of the credit factors considered by the scoring model. Color-coded sections and easy-to-read graphics have been added to replace lengthy pages of text and to give consumers a comprehensive look at their current and past credit activity. The redesigned report also includes a "key factors that affected your credit" section to provide more context on the type of credit activity that may be helping and/or hurting a person's respective credit score.

"The new U.S. consumer credit report design was undertaken in direct response to consumer feedback," said Tina Shell, Senior Vice President of Direct-to-Consumer Operations, U.S. Information Solutions, at Equifax. "Consumers shared that traditional credit reports, while intended to provide extensive details on financial history, could be lengthy or difficult to interpret. Our goal is to be consumer-friendly at every touchpoint and the visual redesign of our standard U.S. consumer credit report is a testament to that. We strive to deliver the highest quality and effectiveness in every interaction we have with consumers."

The new U.S. consumer credit report design reflects the visual experience that consumers with an Equifax product currently have when viewing their digital credit report via their myEquifax™ account or when using the new myEquifax™ mobile app, which offers consumers a convenient way to monitor their financial health from their mobile devices. Powered by The Equifax Cloud™, the mobile app is designed to help people better understand their current credit position and empower them in their financial lives.

U.S. Consumers can view their Equifax credit report on myEquifax, or request it by phone at 1-888-Equifax (1-888-378-4329), or by mail at:
Equifax Disclosure Department
P.O. Box 740241
Atlanta, GA 30374

ABOUT EQUIFAX INC.
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.

FOR MORE INFORMATION: 
Alexandra Packey for Equifax
mediainquiries@equifax.com

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SOURCE Equifax Inc.

FAQ

What are the main features of Equifax's redesigned credit report?

The redesigned report includes VantageScore 3.0 credit score, color-coded sections, easy-to-read graphics, a summary section on score calculation, and explanations of factors affecting credit scores.

How can consumers access their Equifax credit report?

Consumers can access their report through myEquifax online platform, the myEquifax mobile app, by phone at 1-888-378-4329, or by mail at Equifax Disclosure Department.

What improvements does the new EFX credit report design offer?

The new design offers improved readability with color-coded sections, visual graphics instead of text, comprehensive credit activity views, and clearer explanations of credit score factors.

What technology powers Equifax's new credit report system?

The new credit report system is powered by The Equifax Cloud, which enables both the myEquifax mobile app and digital platform functionality.

Why did Equifax redesign their credit report format?

The redesign was implemented in response to consumer feedback indicating traditional credit reports were lengthy and difficult to interpret.