Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8, Inc. reports developments across its cloud business communications platform, including contact center, unified communications and CPaaS capabilities delivered through the 8x8 Platform for CX. Company updates commonly cover AI-enabled customer experience tools, analytics, authentication, CRM integration, digital engagement and mobile-first communications for distributed workforces.
News also includes product availability for offerings such as 8x8 AI Studio, 8x8 Engage and Retail Nationwide, technology partnerships, channel-program recognition, customer-experience studies and scheduled earnings communications. The recurring themes center on enterprise communications, contact-center automation, partner distribution and platform security and data-protection practices.
8x8 (NASDAQ: EGHT) has launched 8x8 Ballot It!, an AI-powered solution designed to enhance electoral engagement and reduce workloads for UK local authorities. This new service integrates with public sector contact centers and websites, offering real-time election information to citizens. It aims to increase voter turnout in regional and national elections by providing relevant data on candidates and polling stations. The solution also aims to relieve local government staff from election-related tasks, thus boosting productivity. 8x8 Ballot It! leverages the conversational AI of 8x8 Intelligent Customer Assistant to deliver customized information through voice and digital channels.
8x8, a leader in cloud contact centers and unified communications, announced its participation in several investor events for Q1 fiscal 2025. The company will present at the 19th Annual Needham & Co. Virtual Presentation on May 16, 10:15 am ET, and the BofA Securities 2024 Global Technology Conference on June 4, 1:40 pm ET. Additionally, it will participate in the B. Riley 24th Annual Institutional Investor Conference on May 22, and the Mizuho Technology Conference on June 12, both for meetings only. 8x8 will also present at the Rosenblatt 4th Annual Technology Summit on June 12, 11:00 am ET. All presentations will be webcast with links available on the company's investor relations website.
8x8 has partnered with Military Makeover's 'Operation Career' to honor military veterans within the company. In celebration of Military Appreciation Month, the show highlighted stories from 8x8's veteran employees, including CEO Samuel Wilson, who is a former U.S. Army Ranger, and other team members with military backgrounds. The partnership aims to showcase the positive impact veterans have in the workplace and 8x8’s commitment to providing resources and mentorship to veterans transitioning to civilian life. The special edition will air on May 16 on Lifetime TV and 8x8’s YouTube channel.
8x8, Inc. (NASDAQ: EGHT) reported fourth-quarter revenue of $179 million and fiscal year 2024 revenue of $729 million. The company saw a 62% increase in cash flow from operations and ended the year with $118 million in cash and investments. Total revenue decreased by 2% from fiscal 2023, but non-GAAP operating profit increased by 52%. The company remains focused on driving innovation and delivering value to customers, partners, employees, and investors for sustained growth and profitability.
8x8, Inc. (NASDAQ: EGHT) announced that Thinktank Group deployed the 8x8 cloud contact center and unified communications platform to enhance customer experience for its multiple white label brands. Thinktank Group, an Australian property lending specialist, grew from 75 to almost 250 employees between 2020 and 2023. By utilizing 8x8, Thinktank Group created distinct toll-free phone lines, branded IVR, and call routing queues for each white label organization, resulting in improved customer experiences, reduced abandoned call rates, and increased first-call resolution rates.
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