8X8 Inc Stock Price, News & Analysis

8x8, Inc. (NYSE: EGHT), a provider of integrated cloud communications, will participate in several investor conferences in May and June 2022. Key events include the Needham Technology & Media Conference on May 17 in New York City, the J.P. Morgan Global Technology, Media & Communications Conference on May 25 in Boston, the Baird Global Consumer, Technology & Services Conference on June 7 in New York City, and the BofA Securities Global Technology Conference on June 8 in San Francisco. Webcasts of these presentations will be available on the company’s investor relations website.

8x8, Inc. (EGHT) reported a 25% year-over-year revenue increase for Q4 2022, totaling $181 million, with a 20% increase for the fiscal year to $638 million. The company achieved a positive operating cash flow of $17 million for Q4 and $35 million for the full year. Enterprise ARR grew by 55% year-over-year, reaching $393 million. Despite an operating loss of $40.5 million for Q4, non-GAAP profitability improved, reflecting operational efficiency and strategic initiatives.

8x8, Inc. (NYSE: EGHT) will announce its fourth quarter and fiscal year financial results for the period ending March 31, 2022 on May 10, 2022, after market close. A conference call to discuss these results will follow at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). The call is expected to last about 60 minutes. For more information, visit 8x8.

8x8, Inc. (NYSE: EGHT) and Genesys announced a new product integration between 8x8 Work and Genesys Cloud CX. This integration aims to streamline collaboration among agents and subject matter experts, enhancing customer and employee experiences. Key features include secure call transfers, a unified company directory, and improved voice quality for global enterprises. Organizations can expect boosted productivity and better customer outcomes through this partnership. The integration is available via the 8x8 App Store.

8x8, Inc. (NYSE: EGHT) has announced the launch of 8x8 Conversation IQ, an AI-driven feature that enhances contact center capabilities for all users of its cloud communications platform. This tool allows organizations to analyze voice interactions, improve coaching, and ensure consistent customer experiences. The integration aims to streamline performance management across the enterprise, with benefits including reduced operational costs and improved team efficiency. Key features include sentiment analysis, automated workflows, and compliance tracking for regulatory mandates.

8x8, Inc. (NYSE: EGHT) has launched the 8x8 Agent Workspace, a new browser-based platform designed to enhance contact center operations. This innovative solution integrates communication tools and provides a user-friendly interface that supports hybrid work environments. Recognized as a finalist for the Best Innovation in Customer Experience at the Enterprise Connect 2022 awards, 8x8 Agent Workspace facilitates seamless multitasking across various channels like voice, chat, and email, contributing to improved agent productivity and customer satisfaction.

8x8, Inc. (NYSE: EGHT) has expanded its integrated cloud communications service, 8x8 XCaaS, into Indonesia and Thailand, making it the first provider to offer full cloud PSTN support across 50 countries. This service delivers local and toll-free numbers, enhanced connectivity, and emergency service support. The expansion aims to meet the needs of multinational companies facing hybrid work challenges, enhancing reliability and reducing operational complexity. 8x8's Global Reach technology underpins this service with a robust 99.999% SLA.

8x8, Inc. (NYSE: EGHT) reported significant growth in customer adoption of its integrated cloud communications platform, 8x8 XCaaS. As of the end of Q3 fiscal 2022, XCaaS accounted for over 35% of Annualized Recurring Subscriptions, showing a 35% year-over-year increase. New features include the industry's first integrated cloud phone and contact center solution in the Philippines, enhancing global PSTN services. The platform's effectiveness is reflected in customer success stories, highlighting improved revenue and customer experience metrics for businesses using integrated solutions.

8x8, Inc. (NYSE: EGHT) has announced the issuance of inducement grants in the form of restricted stock units for up to 1,288,685 shares to 204 employees, linked to its acquisition of Fuze, Inc. These awards aim to incentivize new hires and will vest over three years, contingent on employment status. The plan received approval from independent directors in compliance with NYSE regulations and is part of 8x8's strategy to enhance its integrated cloud communications platform.