8X8 Inc Stock Price, News & Analysis

8x8, Inc. (NYSE: EGHT) has been recognized as a Challenger in the 2021 Gartner Magic Quadrant for Contact Center as a Service, marking the seventh consecutive year of acknowledgment. CEO Dave Sipes highlighted this recognition as validation of their commitment to exceptional customer service. The 8x8 Contact Center enhances agent engagement and operational efficiency, integrating various communication services on a secure platform with a global uptime SLA of 99.999%. Additionally, 8x8 has maintained its position as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service for nine years.

8x8, Inc. (NYSE: EGHT) has announced a groundbreaking 99.999% global uptime SLA across its UCaaS and CCaaS solutions, setting a new industry standard for cloud communications. This enhancement is designed to boost reliability and connectivity for over 3,500 employees in more than 700 offices nationwide. The company's infrastructure spans 35 regions, employing advanced redundancy and patented routing technology to ensure top performance. This achievement underscores the importance of service reliability for organizations transitioning to hybrid work environments.

8x8, Inc. (NYSE: EGHT) announced the appointment of Alison Gleeson to its board of directors. Previously, she served as Senior Vice President at Cisco Americas, leading a workforce of 9,000 and overseeing $25 billion in revenue. Gleeson is recognized for her expertise in evolving go-to-market strategies and partnerships. Chief Executive Officer Dave Sipes expressed optimism about leveraging her experience to drive growth and enhance customer success. Gleeson emphasized the importance of effective communication in today's business environment and expressed her commitment to 8x8's growth.

8x8, Inc. (NYSE: EGHT) is set to attend several investor conferences in August and September 2021. Key events include the 24th Annual Technology Conference on August 11, BTIG Cloud Communications Forum on September 8, Colliers Institutional Conference on September 9, and the Jefferies Virtual Software Conference on September 14. Each event features fireside chats and group meetings, providing an opportunity for management to engage with investors. For more details, visit investors.8x8.com.

8x8, Inc. (NYSE: EGHT) reported Q1 fiscal 2022 results, showing total revenue of $148.3 million, a 22% year-over-year increase. Service revenue rose 21% to $137.8 million. Despite a GAAP operating loss of $38.8 million, a non-GAAP operating profit of $1.3 million was achieved. The company's annualized recurring subscriptions (ARR) grew to $535.8 million, up 24%, with a significant increase in high-value customers. The gross margin improved to 60%, alongside strong product innovation through the introduction of XCaaS. The financial outlook for Q2 and full-year revenue has been raised.

8x8, Inc. (NYSE: EGHT) announced that Archway Marketing Services has chosen its XCaaS platform to enhance communications among its 700 employees across 12 locations in North America. Archway sought a cloud-based solution after facing disruptions with legacy systems, especially during the shift to hybrid work. The integration of 8x8's contact center, voice, video, and chat capabilities aims to improve collaboration and business resilience. The deployment reflects a growing trend among enterprises recognizing the need for integrated cloud solutions to meet modern communication demands.

8x8, Inc. (NYSE: EGHT) announced a partnership with Coca-Cola Europacific Partners (CCEP) Indonesia to enhance the Klik Toko app using 8x8's CPaaS SMS API. This integration provides secure mobile access for managing orders and deliveries, utilizing multi-factor authentication to ensure user verification through SMS. The app's adoption has increased since its launch, offering operational efficiencies and improved customer engagement. Both companies aim to enhance digital capabilities and customer experiences in a mobile-first business environment.

8x8, Inc. (NYSE: EGHT) announced that the Office of Public Works (OPW) in Ireland has implemented its XCaaS solution to modernize communications for over 2,500 staff across 140 sites. The transition from legacy systems enhances collaboration and operational resilience, facilitating remote work on any device. The deployment showcases 8x8's growth in the public sector, with increasing adoption among UK public sector customers, including NHS Trusts. The XCaaS solution provides a reliable cloud platform with a 99.99% SLA, enabling efficient communication and customer engagement.

8x8, Inc. (NYSE: EGHT) has announced significant enhancements to its XCaaS platform, allowing video meetings to support up to 500 participants. This upgrade aims to improve organizational collaboration, particularly for hybrid workforces. Key features include expanded endpoint access for legacy devices, enhanced mobility for mobile users, and real-time visibility across platforms, including Microsoft Teams. The innovations are designed to optimize cost of ownership and increase productivity, helping businesses adapt to modern communication needs.