8X8 Inc Stock Price, News & Analysis

8x8, Inc. (NYSE: EGHT) announced an extension of its Experience Communications as a Service (XCaaS) deployment with Platform Housing Group, a major UK housing association. The integration of Video Interaction aims to enhance employee and customer engagements. A month-long pilot showed positive results, with 39% of calls resulting in remote repairs and 26% reducing the need for physical inspections. This initiative aims to improve customer experience and operational efficiency.

8x8, Inc. (NYSE: EGHT) has partnered with Sandler Partners, a top master agent, to expand its reach in unified communications and contact center solutions. This collaboration enables Sandler's 9,000+ technology partners to access 8x8’s Experience Communications as a Service (XCaaS), integrating UCaaS and CCaaS on a secure cloud platform. The partnership responds to rising demand for communication solutions in hybrid work settings, enhancing customer and employee experiences while supporting channel partners in driving new revenue streams.

8x8, a leader in integrated cloud communications, announced its participation in several investor conferences in May and June 2021.

Key Dates:

• J.P. Morgan Conference: May 26, 2021
• William Blair Growth Stock Conference: June 3, 2021, at 10:40 AM PT
• Baird Global Consumer Conference: June 9, 2021, at 9:50 AM PT
• BofA Securities Technology Conference: June 10, 2021, at 10:00 AM PT

Webcasts are available on their investor relations page.

8x8, Inc. (NYSE: EGHT) announced the launch of Experience Communications as a Service (XCaaS), a new cloud communications model. This innovative service integrates communication tools like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to enhance collaboration and improve customer experience.

CEO Dave Sipes emphasized XCaaS aims to address the challenges faced by organizations due to fragmented communication solutions, allowing businesses to provide seamless customer interactions.

8x8, Inc. (EGHT) reported impressive fourth quarter and full-year fiscal 2021 results, showcasing a 19.1% year-over-year revenue increase to $144.7 million in Q4 and 19.3% growth to $532.3 million for the year. Although the company faced a GAAP pre-tax loss of $44.9 million in Q4 and $164.7 million for the year, it achieved non-GAAP profitability, hinting at robust underlying business performance. Key metrics included a 22% growth in annual recurring revenue (ARR) to $518.1 million, driven largely by new customer acquisitions and strategic partnerships.

8x8, Inc. (NYSE: EGHT) has announced the launch of its integrated cloud communications platform in Mainland China, marking it as the first solution of its kind for multinational enterprises. Through a partnership with China Mobile International, 8x8 enhances its Global Reach by providing high-quality voice and customer engagement services while eliminating the complexities of local-hosted gateways. The new Shanghai data center will support operations in 43 countries with unlimited global calling plans, catering to businesses needing reliable communication solutions.

8x8, Inc. (NYSE: EGHT) has launched the 8x8 Voice for Microsoft Teams app, introducing SMS, MMS, and fax capabilities to enhance user experience within Teams. This solution provides enterprise-grade telephony and digital communication features, supporting hybrid work environments. Key functionalities include integrated business messaging, call queue management, and self-service access for users. The platform also offers unlimited global calling plans in over 43 countries and integrates with more than 25 third-party applications, streamlining communications for organizations adopting Microsoft Teams.

8x8, Inc. (NYSE: EGHT) has been recognized as a Major Player in the IDC MarketScape for Worldwide Communications Platform as a Service. The company was highlighted for its comprehensive cloud communications and CPaaS capabilities. With over 160 carrier partnerships, 8x8's platform enables organizations to enhance customer engagement through voice, video, and messaging tools. The CPaaS market growth showcases a surge in digital transformation needs, emphasizing the importance of integrated communication solutions.