8X8 Inc Stock Price, News & Analysis

8x8, Inc. (NYSE: EGHT) has partnered with Harrow Council to implement its integrated cloud contact centre and communications solutions, enhancing services for over 240,000 residents as part of a digital transformation initiative. This move addresses the council's challenges with outdated, unreliable systems that hindered remote work capabilities. The new platform promises improved manageability and reliability, supporting critical operations and enhancing service delivery across the borough.

8x8, Inc. (NYSE: EGHT) has been awarded a prestigious 5-Star rating in the 2021 CRN Partner Program Guide. This recognition highlights the company's Open Channel Program, which provides exceptional resources for partners, emphasizing lead generation, customization, and effective marketing. The rating is granted to companies excelling in partner profitability, training, and support. John DeLozier, Senior VP at 8x8, noted that this accolade reflects successful investments in channel partnerships, supporting businesses transitioning to cloud communications.

8x8, Inc. (NYSE: EGHT) announces its 8x8 Contact Center for Microsoft Teams, a certified integration enhancing customer experience. This platform allows seamless communication between contact center agents and customers via Teams. With omnichannel functionality, it supports PSTN calls, boosting agent performance and providing rich analytics. The solution enables integration with 25+ business applications and is operational in 42 countries, ensuring global connectivity. The development aligns with the growing adoption of Microsoft Teams among organizations, as highlighted by Metrigy Research.

8x8, Inc. (NYSE: EGHT) has appointed Amritesh Chaudhuri as Executive Vice President and Chief Marketing Officer, effective March 1, 2021. Chaudhuri, previously at RingCentral and Oracle, brings extensive experience in cloud marketing. CEO Dave Sipes emphasized his role in enhancing 8x8's market leadership in unified communications and contact centers. Former CMO Marge Breya will transition to a consultant role. This leadership change is viewed positively as it aligns with the company's growth strategy in the evolving cloud communications market.

8x8, Inc. (NYSE: EGHT) has been recognized as a Leader in the IDC MarketScape assessments for both Worldwide UCaaS Service Providers for Enterprise and SMB for 2021. This recognition highlights 8x8's strengths in innovation, offering strategy, and implementation, making it a suitable choice for enterprises seeking integrated communications solutions. The company provides a comprehensive cloud communications platform that supports distributed workforces, enhancing productivity through tools like 8x8 Work and Microsoft Teams integration.

8x8, Inc. (NYSE: EGHT) has announced its participation in key investor conferences throughout March 2021. Notable events include the Morgan Stanley Technology, Media and Telecom Conference on March 3, where they will present at 9:30 AM Pacific Time, and a one-on-one format at the Jefferies Enterprise Communications Summit on March 10, followed by the 2021 Stephens Inc. Best Ideas Conference on March 11.

This participation highlights 8x8's commitment to engaging with investors as a leading provider of cloud communications solutions.

8x8, Inc. (NYSE: EGHT) has announced a new Participating Addendum with the State of Washington under the NASPO ValuePoint Cloud Solutions contract. This agreement allows state, local, and education government agencies to procure 8x8's integrated cloud solutions, including contact center, voice communications, chat, and video conferencing services. This initiative aims to modernize constituent engagement and enhance communication for over 800,000 residents in Snohomish and Island counties. 8x8's platform supports remote work and aims to reduce costs for agencies transitioning from legacy systems.

8x8 (NYSE: EGHT) announced significant growth in its channel operations, driven by its integrated cloud contact center and communications platform. Highlights include a 64% year-over-year increase in channel bookings, which accounted for 64% of new bookings. The enterprise Annual Recurring Revenue (ARR) rose by 46%, and the number of channel partners increased by over 38%. Notably, the UK public sector market contributed to a near doubling of the customer base year-over-year. These developments underscore the success of the 8x8 Open Channel Program and channel-first strategy.

8x8, Inc. (NYSE: EGHT) announces an expanded deployment of its integrated cloud contact center and communications solutions by Halfords, the leading UK retailer in motoring and cycling products. This move aims to unify communications across Halfords' divisions, enhancing efficiency and profitability. Following a procurement process, the platform was selected for its scalability and integration capabilities. The deployment spans over 700 locations, supporting 4,700 employees. Notably, Halfords has increased contact center agents to over 750, including a new team in South Africa, ensuring minimal disruption and improved customer engagement.