Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8, Inc. reports developments across its cloud business communications platform, including contact center, unified communications and CPaaS capabilities delivered through the 8x8 Platform for CX. Company updates commonly cover AI-enabled customer experience tools, analytics, authentication, CRM integration, digital engagement and mobile-first communications for distributed workforces.
News also includes product availability for offerings such as 8x8 AI Studio, 8x8 Engage and Retail Nationwide, technology partnerships, channel-program recognition, customer-experience studies and scheduled earnings communications. The recurring themes center on enterprise communications, contact-center automation, partner distribution and platform security and data-protection practices.
8x8, Inc. (NYSE: EGHT) is set to attend several investor conferences in August and September 2021. Key events include the 24th Annual Technology Conference on August 11, BTIG Cloud Communications Forum on September 8, Colliers Institutional Conference on September 9, and the Jefferies Virtual Software Conference on September 14. Each event features fireside chats and group meetings, providing an opportunity for management to engage with investors. For more details, visit investors.8x8.com.
8x8, Inc. (NYSE: EGHT) reported Q1 fiscal 2022 results, showing total revenue of $148.3 million, a 22% year-over-year increase. Service revenue rose 21% to $137.8 million. Despite a GAAP operating loss of $38.8 million, a non-GAAP operating profit of $1.3 million was achieved. The company's annualized recurring subscriptions (ARR) grew to $535.8 million, up 24%, with a significant increase in high-value customers. The gross margin improved to 60%, alongside strong product innovation through the introduction of XCaaS. The financial outlook for Q2 and full-year revenue has been raised.
8x8, Inc. (NYSE: EGHT) announced that Archway Marketing Services has chosen its XCaaS platform to enhance communications among its 700 employees across 12 locations in North America. Archway sought a cloud-based solution after facing disruptions with legacy systems, especially during the shift to hybrid work. The integration of 8x8's contact center, voice, video, and chat capabilities aims to improve collaboration and business resilience. The deployment reflects a growing trend among enterprises recognizing the need for integrated cloud solutions to meet modern communication demands.
8x8, Inc. (NYSE: EGHT) announced a partnership with Coca-Cola Europacific Partners (CCEP) Indonesia to enhance the Klik Toko app using 8x8's CPaaS SMS API. This integration provides secure mobile access for managing orders and deliveries, utilizing multi-factor authentication to ensure user verification through SMS. The app's adoption has increased since its launch, offering operational efficiencies and improved customer engagement. Both companies aim to enhance digital capabilities and customer experiences in a mobile-first business environment.
8x8, Inc. (NYSE: EGHT) announced that the Office of Public Works (OPW) in Ireland has implemented its XCaaS solution to modernize communications for over 2,500 staff across 140 sites. The transition from legacy systems enhances collaboration and operational resilience, facilitating remote work on any device. The deployment showcases 8x8's growth in the public sector, with increasing adoption among UK public sector customers, including NHS Trusts. The XCaaS solution provides a reliable cloud platform with a 99.99% SLA, enabling efficient communication and customer engagement.
8x8, Inc. (NYSE: EGHT) has announced significant enhancements to its XCaaS platform, allowing video meetings to support up to 500 participants. This upgrade aims to improve organizational collaboration, particularly for hybrid workforces. Key features include expanded endpoint access for legacy devices, enhanced mobility for mobile users, and real-time visibility across platforms, including Microsoft Teams. The innovations are designed to optimize cost of ownership and increase productivity, helping businesses adapt to modern communication needs.
8x8, Inc. (NYSE: EGHT) is set to release its financial results for the first quarter ending June 30, 2021, on August 4, 2021, after market close. A conference call will follow at 2:00 p.m. PT (5:00 p.m. ET) to discuss the results, lasting approximately 60 minutes. Interested parties can join via phone or attend the webcast through the company's investor relations website. A telephonic replay will be available until August 11, 2021.
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8x8, Inc. (NYSE: EGHT) announced an extension of its Experience Communications as a Service (XCaaS) deployment with Platform Housing Group, a major UK housing association. The integration of Video Interaction aims to enhance employee and customer engagements. A month-long pilot showed positive results, with 39% of calls resulting in remote repairs and 26% reducing the need for physical inspections. This initiative aims to improve customer experience and operational efficiency.
8x8, Inc. (NYSE: EGHT) has partnered with Sandler Partners, a top master agent, to expand its reach in unified communications and contact center solutions. This collaboration enables Sandler's 9,000+ technology partners to access 8x8’s Experience Communications as a Service (XCaaS), integrating UCaaS and CCaaS on a secure cloud platform. The partnership responds to rising demand for communication solutions in hybrid work settings, enhancing customer and employee experiences while supporting channel partners in driving new revenue streams.