8X8 (EGHT) Stock News

8x8, Inc. (NYSE: EGHT) announced the launch of Experience Communications as a Service (XCaaS), a new cloud communications model. This innovative service integrates communication tools like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to enhance collaboration and improve customer experience.

CEO Dave Sipes emphasized XCaaS aims to address the challenges faced by organizations due to fragmented communication solutions, allowing businesses to provide seamless customer interactions.

8x8, Inc. (EGHT) reported impressive fourth quarter and full-year fiscal 2021 results, showcasing a 19.1% year-over-year revenue increase to $144.7 million in Q4 and 19.3% growth to $532.3 million for the year. Although the company faced a GAAP pre-tax loss of $44.9 million in Q4 and $164.7 million for the year, it achieved non-GAAP profitability, hinting at robust underlying business performance. Key metrics included a 22% growth in annual recurring revenue (ARR) to $518.1 million, driven largely by new customer acquisitions and strategic partnerships.

8x8, Inc. (NYSE: EGHT) has announced the launch of its integrated cloud communications platform in Mainland China, marking it as the first solution of its kind for multinational enterprises. Through a partnership with China Mobile International, 8x8 enhances its Global Reach by providing high-quality voice and customer engagement services while eliminating the complexities of local-hosted gateways. The new Shanghai data center will support operations in 43 countries with unlimited global calling plans, catering to businesses needing reliable communication solutions.

8x8, Inc. (NYSE: EGHT) has launched the 8x8 Voice for Microsoft Teams app, introducing SMS, MMS, and fax capabilities to enhance user experience within Teams. This solution provides enterprise-grade telephony and digital communication features, supporting hybrid work environments. Key functionalities include integrated business messaging, call queue management, and self-service access for users. The platform also offers unlimited global calling plans in over 43 countries and integrates with more than 25 third-party applications, streamlining communications for organizations adopting Microsoft Teams.

8x8, Inc. (NYSE: EGHT) has been recognized as a Major Player in the IDC MarketScape for Worldwide Communications Platform as a Service. The company was highlighted for its comprehensive cloud communications and CPaaS capabilities. With over 160 carrier partnerships, 8x8's platform enables organizations to enhance customer engagement through voice, video, and messaging tools. The CPaaS market growth showcases a surge in digital transformation needs, emphasizing the importance of integrated communication solutions.

8x8, Inc. (NYSE:EGHT) has enhanced its integrated cloud communications platform with new features to support hybrid work models. According to recent research, 82% of organizations plan to adopt a hybrid work model. The Spring 2021 Release includes upgrades to the contact center and communications products, allowing seamless communication across devices. Key features include 8x8 Work for Web for direct browser access, video meetings from mobile browsers, and AI-driven tools for administration. 8x8 also offers a unique, financially-backed platform-wide SLA, ensuring reliable service globally.

8x8, Inc. (NYSE: EGHT) will announce its financial results for the fourth quarter and full-year fiscal 2021 on May 10, 2021. The report will be released after the market closes, followed by a conference call at 1:30 p.m. Pacific Time to discuss the results and provide updates. Investors can join the call by dialing 1-866-270-1533 domestically or 1-412-317-0797 internationally, using passcode 10154727. A replay of the call will be available until May 17, 2021, and can be accessed using the same call numbers.

8x8, Inc. (NYSE: EGHT) has appointed Walt Weisner as Chief Customer Officer, effective immediately. Weisner will oversee global customer care operations, focusing on enhancing the overall customer experience. CEO Dave Sipes emphasized the company's commitment to prioritizing customer and product excellence. Weisner brings significant experience from previous roles at BlueJeans Network by Verizon, RingCentral, and WebEx. This leadership change is aimed at further strengthening 8x8’s position in the cloud communications market as organizations increasingly adopt hybrid work models.

8x8, Inc. (NYSE: EGHT) has launched a distribution agreement with Westcon, enhancing its global footprint. Effective immediately in the UK and Ireland, this strategic partnership allows Westcon’s partners to offer 8x8’s integrated cloud communications solutions via a wholesale model. The agreement is seen as pivotal for 8x8’s channel-first efforts amidst the growing demand for cloud communication platforms as organizations adapt to distributed work environments. The collaboration is expected to leverage Westcon's expertise in driving partner success.