eHealth, Inc. reports developments as a private online health insurance marketplace and independent licensed insurance agency serving U.S. consumers. Company updates commonly cover quarterly results, Medicare plan comparison activity, enrollment-season analysis, and the use of data, artificial intelligence and licensed agents to help consumers compare health insurance options from more than 180 insurers.
News also covers product and service expansion across Medicare, ancillary coverage, individual and family insurance, small business coverage, Individual Coverage Health Reimbursement Arrangements and final expense life insurance. Governance updates, board changes and conference participation round out recurring company disclosures.
eHealth (Nasdaq: EHTH) announced its financial results for the third quarter ended September 30, 2026, with materials available online. The earnings release and presentation are accessible on its investor relations website. A webcast and conference call is scheduled for November 4, 2026, at 5:00 p.m. Eastern Time, with live and archived webcasts available under Events & Presentations.
eHealth (Nasdaq: EHTH) released a health insurance survey finding that 57% of Americans consider the open enrollment season stressful. Another 53% say choosing a health plan is as bad as, or worse than, doing federal taxes, while 71% have kept the same plan for multiple years to avoid researching alternatives.
AI use is widespread: 48% have used an artificial intelligence tool to review insurance options. Among Americans who used AI for medical advice, 67% say its guidance has sometimes been incorrect. Among insured Americans, 58% have skipped or delayed care over out-of-pocket cost concerns. Among Affordable Care Act plan enrollees, 68% worry about finding affordable coverage for 2027.
The census-balanced survey covered more than 1,000 Americans from the general population in October 2026 through a third-party tool, with a margin of error of +/- 3%.
eHealth (EHTH) plans to release third quarter 2026 financial results on November 4, 2026, and hold an earnings call that day. The call begins at 5:00 p.m. Eastern Time and will be hosted by CEO Derrick Duke and CFO John Dolan. A live webcast will be available on the investor relations website, with a replay available two hours after the call concludes and archived for one year.
eHealth (Nasdaq: EHTH) launched Content Genius, an AI-powered platform that automates gathering and publishing Medicare Advantage plan information from insurers.
The platform is currently processing details for thousands of plans from dozens of insurers, replacing manual review of files in different formats. eHealth reports more than 90% lower processing time, with accuracy comparable to the previous manual approach, and intends to expand its use to supplemental benefits and individual and family coverage. Its existing AI voice agent, Alice, achieved a 100% answer rate for qualified after-hours calls and a 27% higher intent-to-enroll rate than human screeners in an internal 2025 A/B test.
eHealth (EHTH) published Medicare survey research finding that 48% of beneficiaries skipped or delayed care because of coverage confusion in the past year. Another 54% skipped or delayed care or filling a prescription because of out-of-pocket cost concerns during that period.
For 2027 coverage, 71% intend to review their plan options during the Annual Enrollment Period. Among beneficiaries planning a review this fall, 62% intend to use artificial intelligence tools to compare plans, and 75% express confidence in finding suitable coverage. However, 71% of all beneficiaries find Medicare shopping confusing, and 61% would trust a person over an AI tool when advice conflicts.
Among those intending to review plans this fall, 71% consider coverage of GLP-1 drugs for weight loss important, although most plans will not cover them for that purpose.
eHealth (EHTH) earned 2026-27 Great Place to Work Certification for the third consecutive year, based entirely on employee feedback. In this year's survey, 86% of employee respondents described eHealth as a great place to work, compared with GPTW's benchmark of 57% at a typical U.S.-based company.
Employees highlighted meaningful work, supportive leadership, flexibility and a remote-first work environment. The company was also named one of Fortune's Best Workplaces in Texas for the second consecutive year in 2026, improving its ranking from No. 25 to No. 15.
eHealth (EHTH) agreed to provide a top-three Medicare carrier with call center capacity for the upcoming Annual Enrollment Period.
The collaboration uses eHealth's Amplify model to support Medicare Advantage shoppers ahead of and during enrollment. It extends eHealth's relationship with the unnamed health plan and broadens its services beyond its traditional health insurance advisory business.
eHealth (EHTH) has formed a partnership with BerniePortal to offer integrated CHOICE health coverage arrangements for employers and brokers.
The arrangement creates a new distribution channel by connecting more than 5,000 employers and over 1,000 insurance brokers on BerniePortal’s platform to eHealth for needs analysis and support with CHOICE options. eHealth’s licensed agents help employees use defined health benefit dollars to buy individual and family plans, with access to hundreds of ACA-compliant options and dedicated onboarding, shopping, and enrollment support. The companies highlight average healthcare cost savings of approximately 17% compared with traditional group plans in selected states.
eHealth (EHTH) released survey findings showing that 54% of small- to mid-sized employers offering group health insurance expect double-digit premium increases for 2027.
The nationwide survey of more than 500 owners and managers of businesses with 500 or fewer employees found that over one in five report premium hikes of 15% or more. Among those facing rate increases, 80% say they were surprised by the size of the jump, including 44% who were “very surprised.”
Rising costs are driving potential benefit changes: 73% are considering dropping traditional health insurance in 2027, and 85% of them cite high coverage cost as the main reason. Overall, 85% worry they will not be able to afford group benefits within three years, while 65% of non-offering employers say they would like to provide a plan but cannot afford it.
The survey also shows growing interest in alternatives, with 58% already pursuing options such as level-funded or self-funded plans or CHOICE Arrangements, and CHOICE familiarity rising to 57% from 46% a year earlier.
eHealth (Nasdaq: EHTH) released new survey findings on August 20, 2026 showing a gap between Americans’ confidence in their Medicare knowledge and their actual understanding. The nationwide survey of more than 1,000 adults found that 89% of current Medicare beneficiaries feel confident about their coverage options, yet many lack key information on costs and penalties.
According to eHealth, 88% of beneficiaries are unaware that Original Medicare has no annual cap on out-of-pocket costs and 42% do not know or underestimate the standard 20% cost-sharing for covered medical charges when enrolled only in Original Medicare. Only 13% could correctly define all four major Medicare coverage types: Original Medicare, Medicare Advantage, Medicare Supplement, and Medicare Part D.
Among adults ages 55–64 not yet enrolled in Medicare, 24% are confident about their coverage options, while 88% do not know about potential 10% Part B premium penalties for each 12-month delay in enrollment and 80% are unaware of potential late enrollment penalties for Medicare Part D.