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EXL named a Leader in 2025 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing

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EXL (NASDAQ: EXLS), a global data and AI company, has been named a Leader in the 2025 Gartner Magic Quadrant for Finance and Accounting (F&A) Business Process Outsourcing (BPO) for the fourth consecutive year. The evaluation, which assessed 16 F&A service providers, highlighted EXL's strong execution and future positioning. The company received a notable 4.7 out of 5 rating based on 68 reviews in the Gartner Peer Insights.

EXL's data and AI-led approach helps clients address increasing demands in finance departments, focusing on automated transactional processing and process transformation expertise. The company leverages AI and machine learning technologies to provide solutions that enable minimum human intervention and competitive processing costs.

EXL (NASDAQ: EXLS), azienda globale specializzata in dati e intelligenza artificiale, è stata riconosciuta come Leader nel Gartner Magic Quadrant 2025 per l'outsourcing dei processi aziendali di finanza e contabilità (F&A) per il quarto anno consecutivo. La valutazione, che ha analizzato 16 fornitori di servizi F&A, ha evidenziato la solida capacità di esecuzione e il posizionamento futuro di EXL. L'azienda ha ottenuto un significativo voto di 4,7 su 5 basato su 68 recensioni su Gartner Peer Insights.

L'approccio guidato da dati e intelligenza artificiale di EXL supporta i clienti nell'affrontare le crescenti esigenze dei dipartimenti finanziari, concentrandosi sull'automazione dei processi transazionali e sull'esperienza nella trasformazione dei processi. L'azienda utilizza tecnologie di AI e machine learning per offrire soluzioni che richiedono un intervento umano minimo e garantiscono costi di elaborazione competitivi.

EXL (NASDAQ: EXLS), una empresa global de datos e inteligencia artificial, ha sido nombrada Líder en el Gartner Magic Quadrant 2025 para la externalización de procesos de negocio (BPO) de Finanzas y Contabilidad (F&A) por cuarto año consecutivo. La evaluación, que analizó a 16 proveedores de servicios F&A, destacó la fuerte ejecución y el posicionamiento futuro de EXL. La compañía recibió una destacada calificación de 4.7 sobre 5 basada en 68 opiniones en Gartner Peer Insights.

El enfoque basado en datos e inteligencia artificial de EXL ayuda a los clientes a enfrentar las crecientes demandas en los departamentos financieros, centrándose en la automatización de procesos transaccionales y la experiencia en transformación de procesos. La empresa utiliza tecnologías de IA y aprendizaje automático para ofrecer soluciones que permiten una intervención humana mínima y costos de procesamiento competitivos.

EXL(NASDAQ: EXLS)는 글로벌 데이터 및 인공지능 기업으로서 2025년 Gartner 금융 및 회계(F&A) 비즈니스 프로세스 아웃소싱(BPO) 매직 쿼드런트에서 4년 연속 리더로 선정되었습니다. 16개의 F&A 서비스 제공업체를 평가한 결과, EXL의 뛰어난 실행력과 미래 지향적 위치가 강조되었습니다. 이 회사는 Gartner Peer Insights에서 68건의 리뷰를 기반으로 5점 만점에 4.7점이라는 우수한 평가를 받았습니다.

EXL의 데이터 및 AI 기반 접근법은 재무 부서의 증가하는 요구를 해결하는 데 도움을 주며, 자동화된 거래 처리와 프로세스 혁신 전문성에 중점을 둡니다. 이 회사는 AI와 머신러닝 기술을 활용하여 최소한의 인간 개입과 경쟁력 있는 처리 비용을 가능하게 하는 솔루션을 제공합니다.

EXL (NASDAQ : EXLS), une entreprise mondiale spécialisée dans les données et l'intelligence artificielle, a été désignée Leader dans le Magic Quadrant Gartner 2025 pour l'externalisation des processus financiers et comptables (F&A) pour la quatrième année consécutive. L'évaluation, qui a examiné 16 fournisseurs de services F&A, a souligné la forte capacité d'exécution et le positionnement futur d'EXL. La société a obtenu une note remarquable de 4,7 sur 5 basée sur 68 avis sur Gartner Peer Insights.

L'approche d'EXL, axée sur les données et l'IA, aide les clients à répondre aux demandes croissantes des départements financiers, en se concentrant sur l'automatisation des processus transactionnels et l'expertise en transformation des processus. L'entreprise utilise des technologies d'IA et d'apprentissage automatique pour fournir des solutions permettant une intervention humaine minimale et des coûts de traitement compétitifs.

EXL (NASDAQ: EXLS), ein globales Daten- und KI-Unternehmen, wurde zum vierten Mal in Folge als Leader im Gartner Magic Quadrant 2025 für Finance and Accounting (F&A) Business Process Outsourcing (BPO) ausgezeichnet. Die Bewertung, die 16 F&A-Dienstleister untersuchte, hob EXLs starke Ausführung und zukünftige Positionierung hervor. Das Unternehmen erhielt eine bemerkenswerte Bewertung von 4,7 von 5 basierend auf 68 Bewertungen bei Gartner Peer Insights.

Der daten- und KI-gesteuerte Ansatz von EXL unterstützt Kunden dabei, den steigenden Anforderungen in Finanzabteilungen gerecht zu werden, mit Fokus auf automatisierte Transaktionsverarbeitung und Prozessoptimierung. Das Unternehmen nutzt KI- und Machine-Learning-Technologien, um Lösungen anzubieten, die minimale menschliche Eingriffe und wettbewerbsfähige Verarbeitungskosten ermöglichen.

Positive
  • Named Leader in Gartner Magic Quadrant for F&A BPO for fourth consecutive year
  • High customer satisfaction with 4.7/5 rating from 68 reviews on Gartner Peer Insights
  • Strong market position with data and AI-led solutions for finance automation
Negative
  • None.

Insights

EXL's Leader status in Gartner's F&A BPO report strengthens market position and validates their AI-driven strategy against competitors.

EXL's fourth consecutive recognition as a Leader in Gartner's Magic Quadrant for Finance & Accounting BPO represents significant competitive positioning in the market. This designation isn't merely ceremonial—Gartner evaluates vendors against stringent criteria and defines Leaders as those who "execute well against their current vision and are well positioned for tomorrow."

The recognition validates EXL's strategic pivot toward data and AI-led solutions in finance operations. Particularly notable is that among 16 evaluated providers, EXL maintained its Leader status while simultaneously achieving a strong 4.7/5 customer satisfaction rating across 68 reviews in Gartner's Peer Insights.

This dual validation—from both analysts and customers—creates a compelling market narrative for EXL in the finance operations space. The timing is especially advantageous as Gartner specifically highlights the growing importance of "process transformation expertise" combined with "proprietary or partnered process automation technologies, including the use of AI and machine learning" in the F&A BPO market.

For context, finance and accounting outsourcing represents a critical growth segment as organizations face mounting regulatory requirements and demand for faster, more accurate financial information. The company's ability to maintain leadership during this technological transition period indicates successful execution of their AI transformation strategy while maintaining service excellence.

The recognition strengthens EXL's competitive position against other major players in the business process outsourcing industry and reinforces their market messaging around AI-enabled services, which aligns perfectly with current market demands for intelligent automation in finance operations.

NEW YORK, May 15, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, has been named a Leader in the 2025 Gartner Magic Quadrant for Finance and Accounting (F&A) Business Process Outsourcing (BPO).

The Gartner research report evaluated 16 F&A service providers according to a uniform set of criteria, placing companies into four Quadrants: Leaders, Visionaries, Niche Players and Challengers. Gartner defines Leaders as companies that “execute well against their current vision and are well positioned for tomorrow.”

The report noted: “Enhanced F&A BPO offerings that meet finance’s need for more automated transactional processing focus on providing process transformation expertise, often combined with proprietary or partnered process automation technologies, including the use of AI and machine learning. Buyers benefit from these types of agreements by maturing their processes, adopting technologies that require minimum human intervention, and driving more competitive processing costs.” This is the fourth consecutive year that EXL has been named a Leader in this report.

“The demands on the modern finance department are steadily increasing, as new accounting and compliance requirements have created a vital need for faster, more accurate flow of information,” said Vikas Bhalla, president and head of AI services and operations. “Our data and AI-led approach is helping clients rise to meet these challenges, while creating new opportunities for optimization and growth.”

EXL was recognized as a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Finance and Accounting Business Process Outsourcing Services. As of May 13, 2025, EXL has an overall rating of 4.7 out of 5 in the Finance and Accounting Business Process Outsourcing market, based on 68 reviews on Gartner Peer Insights™.

To learn more about EXL finance and accounting services click here.

Source: Gartner, Magic Quadrant for Finance and Accounting Business Process Outsourcing,  Jan AmbergenJeffrin FrancisMiles Onafowora, 14 April 2025

Peer Contributors, Voice of the Customer for Finance and Accounting Business Process Outsourcing Services, February 2025

Gartner and Peer Insights are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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About EXL

EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents. For more information, visit www.exlservice.com.

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Cautionary Statement Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.

Contacts
Media
Keith Little
+1 703-598-0980
media.relations@exlservice.com

Investor Relations
John Kristoff
+1 212 209 4613
IR@exlservice.com


FAQ

What recognition did EXL (NASDAQ: EXLS) receive in the 2025 Gartner Magic Quadrant?

EXL was named a Leader in the 2025 Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing for the fourth consecutive year.

What is EXL's customer satisfaction rating on Gartner Peer Insights in 2025?

EXL has an overall rating of 4.7 out of 5 based on 68 reviews on Gartner Peer Insights as of May 13, 2025.

How does EXL's F&A BPO service benefit its clients?

EXL's services help clients mature their processes, adopt technologies with minimum human intervention, and drive competitive processing costs through AI and machine learning technologies.

What is EXL's current market presence and employee count?

EXL is a global data and AI company headquartered in New York, with approximately 60,000 employees across six continents.
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