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FactSet Releases Transcript Assistant, A Game-Changing AI Tool for Earnings Call Analysis

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FactSet introduces Transcript Assistant, a GenAI-powered chatbot for in-depth research and analysis of earnings call transcripts, enhancing investment research within the FactSet Workstation. Key features include interactive chat assistant, robust search capabilities, view intelligent summaries, and seamless integration.
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The introduction of Transcript Assistant by FactSet represents a significant advancement in the realm of financial analytics and investment research. This tool, powered by generative AI, is poised to revolutionize the way analysts and investors interact with earnings call transcripts. By enabling more efficient search and analysis functionalities, Transcript Assistant can greatly reduce the time it takes to extract pertinent information from earnings calls, which are often dense and time-consuming to analyze manually.

From a market research perspective, the ability to quickly identify and react to emerging trends and management guidance is crucial. The integration of this tool within the FactSet Workstation suggests a seamless user experience that could lead to a competitive edge in terms of speed and depth of analysis. By providing interactive chat assistance and intelligent summaries, users can potentially make more informed decisions, faster than before.

This innovation is likely to set a new standard for financial data platforms, prompting competitors to develop similar AI-driven tools to remain relevant. As a result, we could observe an industry-wide shift towards greater reliance on AI for financial analysis, which may lead to a reevaluation of what skills and tools are considered essential for investment research professionals.

FactSet's release of an interactive GenAI product, Transcript Assistant, could have notable implications for the company's financial performance and market positioning. By enhancing the investment research process, FactSet is not only providing added value to its existing customer base but also potentially expanding its market share by attracting new clients looking for advanced AI capabilities.

The tool's robust search capabilities and seamless integration with other FactSet applications could lead to increased customer retention and higher usage rates, which are key drivers of revenue for subscription-based services. Moreover, the commitment to data privacy and security mentioned in the announcement may address potential customer concerns about AI and data handling, further solidifying FactSet’s reputation as a trusted financial data provider.

Given the potential for increased efficiency and productivity, the adoption of Transcript Assistant by investment firms could result in a positive impact on FactSet's financial metrics, such as user growth and average revenue per user (ARPU). These metrics are critical for investors to monitor as they can signal the success of new product rollouts and the company's overall growth trajectory.

The assurance of data privacy and security is a paramount concern in the financial industry, particularly when it comes to the adoption of AI technologies. FactSet's explicit commitment to not using queries for automated model training or fine-tuning is a significant statement that addresses a core user concern regarding the potential misuse of sensitive financial data.

For stakeholders, this commitment to privacy can be seen as a competitive advantage, as it not only complies with industry norms but also builds trust with users who are increasingly aware of data privacy issues. The approach taken by FactSet could become a benchmark for other AI solution providers in the financial sector, emphasizing the importance of ethical AI use and user data protection.

This focus on privacy could also mitigate regulatory risks associated with data handling, which is particularly relevant in light of global trends towards stricter data protection regulations, such as the General Data Protection Regulation (GDPR) in Europe. By proactively addressing these concerns, FactSet may reduce the likelihood of facing legal challenges or fines related to data privacy violations, thus protecting its market reputation and financial standing.

First interactive GenAI product available in the FactSet Workstation, with approx. 4,000 active users

NORWALK, Conn., March 12, 2024 (GLOBE NEWSWIRE) -- FactSet, a global financial digital platform and enterprise solutions provider, today announced the release of Transcript Assistant, a GenAI-powered, conversational chatbot that accelerates in-depth research and analysis of earnings call transcripts.

Transcript Assistant leverages generative AI (GenAI) to help users search, analyze, and extract valuable, actionable insights from all transcripts in FactSet, ultimately enhancing the investment research process within the FactSet Workstation.

The interactive tool allows users to submit custom queries regarding the transcript in a two-way interface that goes beyond earnings summarizations, such as, ‘How is the company discussing the impact of a U.S. recession?’. From there, the large language models identify, synthesize, and surface relevant transcript information to help users maximize efficiency and unlock insights that inform critical business decisions.

Key features include:

  1. Interactive Chat Assistant: Digest earnings calls quickly with bespoke questions and pre-populated prompts that provide summaries for specific sections and/or speakers, hone in on key data points, and explore trending themes. 
  2. Robust Search Capabilities: Users can easily search for specific keywords, phrases, or topics within the transcripts, enabling them to find relevant information more efficiently.
  3. View Intelligent Summaries: Transcript Assistant provides high-level summaries, high/low takeaways, updated management guidance, and key themes shortly after the call ends that can be accessed anywhere in FactSet’s applications where transcripts are available.
  4. Seamless Integration: Transcripts and extracted data can be seamlessly exported to other FactSet applications or external tools to facilitate further analysis or integration with existing workflows.

FactSet integrates the expertise of its StreetAccount news and insight business to create strict quality and accuracy controls for Transcript Assistant. By drawing on the extensive financial experience of this team of human experts, Transcript Assistant is optimized to efficiently extract relevant insights, backed by enhanced reliability and integrity.

Emily Geer, Senior Director, Corporates at FactSet, said: “Clients are at the heart of everything we do, which is why we are thrilled to introduce our first interactive GenAI solution available within the FactSet Workstation to all firm types. Transcript Assistant is the go-to efficiency tool to not only navigate, but to excel during earnings season. We’re proud to power our clients’ research workflows with innovative AI solutions and industry-leading earnings content to improve decision-making and drive productivity.”

Stas Timofeyev, Senior Analyst, Quantitative Solutions and Portfolio Analysis at Kennedy Capital Management, said: “We are very proud of our labor-intensive research process, which has been the cornerstone of our success for over 40 years. FactSet Transcript Assistant is an innovative AI tool that enhances our efficiency and helps decision-making capabilities during earnings season by providing constructive insights through an interactive chat. It’s a valuable addition to our arsenal. We look forward to leveraging more of FactSet’s cutting-edge AI solutions to help us stay ahead in a competitive, dynamic market.”

FactSet is committed to data privacy and security across all our solutions. With Transcript Assistant, users can prompt confidently knowing that FactSet does not use queries for automated model training or fine-tuning.

Transcript Assistant marks the company’s first fully released, interactive GenAI solution available in the FactSet Workstation to all firm types. This latest innovation is part of the company’s mile-deep workflow automation pillar outlined in FactSet’s AI Blueprint, a product roadmap that establishes how the power of AI will continue to enhance FactSet's industry-leading solutions to deliver unparalleled levels of personalization, discoverability, and productivity to clients.

For more information on FactSet’s AI solutions, please visit: Artificial Intelligence | AI Technology Solutions | FactSet

About FactSet

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to nearly 8,000 global clients, including over 207,000 individual users. Clients across the buy-side and sell-side as well as wealth managers, private equity firms, and corporations achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized amongst the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on Twitter and LinkedIn

FactSet
Investor Relations:
Ali van Nes
+1.203.810.2273
Avannes@factset.com

Media Relations:
Megan Kovach
+1.512.736.2795
megan.kovach@factset.com


The GenAI-powered chatbot released by FactSet is called Transcript Assistant.

Transcript Assistant helps users search, analyze, and extract valuable insights from earnings call transcripts to enhance the investment research process within the FactSet Workstation.

Key features of Transcript Assistant include interactive chat assistant, robust search capabilities, view intelligent summaries, and seamless integration with other FactSet applications or external tools.

Emily Geer is the Senior Director, Corporates at FactSet, involved in powering clients' research workflows with innovative AI solutions and industry-leading earnings content to improve decision-making and drive productivity.

FactSet is committed to data privacy and security with Transcript Assistant, ensuring that user queries are not used for automated model training or fine-tuning.
Factset Research Systems Inc.

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