FirstEnergy Power Restoration Update

Rhea-AI Summary

FirstEnergy (NYSE: FE) reported major progress restoring power after the March 13–17 windstorms: more than 97% of nearly 1.1 million affected customers have service restored, leaving about 35,400 without power as crews continue work.

Around 10,000 employees, contractors and outside resources support around‑the‑clock restoration; estimated restoration times (ETRs) are posted online and global ETRs for several areas will be set later today.

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AKRON, Ohio, March 17, 2026 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) utilities have made significant progress restoring power following Friday's windstorm, with most customers now back in service and crews continuing work for those still affected. At the same time, crews are addressing new outages resulting from winds and thunderstorms that moved through the region yesterday afternoon and overnight, with the greatest impacts in eastern Pennsylvania and northern New Jersey.

Power has been restored to more than 97% of the nearly 1.1 million FirstEnergy customers affected by storms over the last few days. About 35,400 customers remain without service. A contingent of more than 10,000 FirstEnergy employees, contractors and outside resources are supporting around the clock restoration efforts.

Estimated restoration times (ETRs) have been set for most outages, which can be viewed on firstenergycorp.com/outages or by logging onto individual accounts. Global ETRs – which reflect when nearly all customers in an area are expected to have power restored – will be set for the Met-Ed area of Pennsylvania, Jersey Central Power & Light (JCP&L) in New Jersey and Mon Power in West Virginia later today. Many customers will have power restored sooner than the global ETR.

Updates by electric company as of 2p.m.:

• JCP&L: More than 47,300 customers in northern and central New Jersey have had power restored, and 4,900 remain without service. ETRs will be set this afternoon.
• Met-Ed: More than 39,400 customers in eastern Pennsylvania have had power restored, and 13,400 remain without service. ETRs will be set later today.
• Penelec: Power has been restored to more than 99% of the 165,500 customers impacted. The ETR for the remaining 950 customers is today by 5 p.m.
• Penn Power: 15,900 customers in western Pennsylvania have had power restored, and 3,400 remain without service. All outages are expected to be restored today, and ETRs have been set for each individual outage.
• West Penn Power: Power has been restored to more than 98% of the 165,700 customers impacted. The ETR for the remaining 2,900 customers is today by 11 p.m.
• The Illuminating Company: Power has been restored to nearly 99% of the 212,400 customers impacted. The remaining 2,400 outages are expected to be restored today, and ETRs have been set for each individual outage.
• Ohio Edison: Power has been restored to more than 99% of the 254,000 customers impacted. The remaining 2,100 outages are expected to be restored today, and ETRs have been set for each individual outage.
• Toledo Edison: Power has been restored to nearly 100% of the 40,900 customers impacted. The remaining 160 outages are expected to be restored today, and ETRs have been set for each individual outage.
• Mon Power: Nearly 45,700 customers in West Virginia have had power restored. All of the 6,500 remaining outages are from the new weather system, and ETRs will be set this afternoon.
• Potomac Edison: Power has been restored to 97% of the 22,100 customers impacted. The remaining 580 outages are expected to be restored today, and ETRs have been set for each individual outage.

Customers who are without power can call 1-888-LIGHTSS (1-888-544-4877), text OUT to 544487 or report online at firstenergycorp.com/outages.

News Media Hotline: 888-233-3583

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SOURCE FirstEnergy Corp.

FAQ

How many FirstEnergy (FE) customers had power restored after the March 17, 2026 windstorm?

More than 97% of nearly 1.1 million impacted customers have had power restored. According to the company, about 35,400 customers remain without service as crews continue restoration.

What restoration resources is FirstEnergy (FE) using for the March 2026 outages?

FirstEnergy deployed a contingent of over 10,000 employees, contractors and outside resources for restoration. According to the company, crews are working around the clock and setting ETRs for most outages.

Which FirstEnergy (FE) service areas still have significant outages on March 17, 2026?

Met‑Ed, JCP&L and Mon Power were highlighted for remaining outages with global ETRs to be set later. According to the company, eastern Pennsylvania and northern New Jersey saw the greatest impacts.

Where can FirstEnergy (FE) customers find estimated restoration times (ETRs) on March 17, 2026?

ETRs for most outages are available at firstenergycorp.com/outages or via individual online accounts. According to the company, many customers may have power restored sooner than the posted global ETRs.

How can FirstEnergy (FE) customers report outages or get assistance on March 17, 2026?

Customers can call 1-888-LIGHTSS (1-888-544-4877), text OUT to 544487, or report online at firstenergycorp.com/outages. According to the company, a news media hotline is available at 888-233-3583.