FirstEnergy Releases Community-Specific Estimated Restoration Times; Power Now Restored to Nearly 90% of Illuminating Company Customers Impacted by Historic Storm

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FirstEnergy (FE) has announced that power has been restored to nearly 90% of Illuminating Company customers affected by a historic storm, with less than 35,000 remaining without service. The company expects to restore power to most customers sooner than the original global estimate of Wednesday, Aug. 14, thanks to the efforts of over 7,500 storm responders working around the clock.

FirstEnergy has released community-specific Estimated Times of Restoration (ETRs) for impacted counties, including Ashtabula, Cuyahoga, Geauga, Lake, and Lorain. Most communities are expected to have power restored by Monday, Aug. 12, with specific times varying between 11 a.m. and 11 p.m. Customers can check their individual ETRs by logging into their account on firstenergycorp.com or texting STAT to 544487 if registered for text alerts.

AKRON, Ohio, Aug. 11, 2024 /PRNewswire/ -- Thanks to around-the-clock hard work by more than 7,500 storm responders, FirstEnergy announced that nearly all customers will have power restored much sooner than the original global estimate of Wednesday, Aug. 14. To date, power has been restored to nearly 90% of Illuminating Company customers, with less than 35,000 remaining without service.

Listed below are the Estimated Times of Restoration (ETRs) by community in impacted counties. Customers with outages in communities that are not listed can view their current individual ETR by logging into their account at firstenergycorp.com or texting STAT to 544487 if they are registered for text alerts. Most of those customers are expected to have power restored sooner than the ETRs in the lists below, though a small number of customers in areas with more extensive damage may extend further into the week.

ETRs by County/Community:

Ashtabula County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Colebrook Township	Sunday, Aug. 11 by 11 p.m.
Orwell	Sunday, Aug. 11 by 11 p.m.
Orwell Township	Sunday, Aug. 11 by 11 p.m.
Windsor Township	Sunday, Aug. 11 by 11 p.m.

Cuyahoga County
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Bay Village	Monday, Aug. 12 by 4 p.m.
Beachwood	Monday, Aug. 12 by 11 p.m.
Bratenahl	Monday, Aug. 12 by 11 p.m.
Brook Park	Monday, Aug. 12 by 11 p.m.
Brooklyn	Monday, Aug. 12 by 11 p.m.
Brooklyn Heights	Monday, Aug. 12 by 11 p.m.
Cleveland	Monday, Aug. 12 by 11 p.m.
Cuyahoga Heights	Monday, Aug. 12 by 11 p.m.
Euclid	Monday, Aug. 12 by 11 p.m.
Fairview Park	Monday, Aug. 12 by 4 p.m.
Gates Mills	Monday, Aug. 12 by 11 p.m.
Highland Heights	Monday, Aug. 12 by 11 p.m.
Hunting Valley	Monday, Aug. 12 by 11 p.m.
Lakewood	Monday, Aug. 12 by 11 p.m.
Linndale	Monday, Aug. 12 by 11 p.m.
Lyndhurst	Monday, Aug. 12 by 11 p.m.
Mayfield	Monday, Aug. 12 by 11 p.m.
Mayfield Heights	Monday, Aug. 12 by 11 p.m.
Newburgh Heights	Monday, Aug. 12 by 11 p.m.
North Olmsted	Monday, Aug. 12 by 4 p.m.
Olmsted Falls	Monday, Aug. 12 by 4 p.m.
Olmsted Township	Monday, Aug. 12 by 4 p.m.
Pepper Pike	Monday, Aug. 12 by 11 p.m.
Richmond Heights	Monday, Aug. 12 by 11 p.m.
Rocky River	Monday, Aug. 12 by 4 p.m.
South Euclid	Monday, Aug. 12 by 11 p.m.
University Heights	Monday, Aug. 12 by 11 p.m.
Westlake	Monday, Aug. 12 by 4 p.m.
Woodmere	Monday, Aug. 12 by 11 p.m.

Geauga
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Aquilla	Monday, Aug. 12 by 11 a.m.
Burton	Sunday, Aug. 11 by 11 p.m.
Burton Township	Sunday, Aug. 11 by 11 p.m.
Chardon	Monday, Aug. 12 by 11 a.m.
Chardon Township	Monday, Aug. 12 by 11 a.m.
Chester Township	Monday, Aug. 12 by 11 a.m.
Claridon Township	Monday, Aug. 12 by 11 a.m.
Hambden Township	Monday, Aug. 12 by 11 a.m.
Huntsburg Township	Sunday, Aug. 11 by 11 p.m.
Middlefield Township	Sunday, Aug. 11 by 11 p.m.
Munson Township	Monday, Aug. 12 by 11 a.m.
Newbury Township	Sunday, Aug. 11 by 11 p.m.

Lake
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Concord	Monday, Aug. 12 by 11 a.m.
Concord Township	Monday, Aug. 12 by 11 a.m.
Eastlake	Monday, Aug. 12 by 11 p.m.
Fairport Harbor	Monday, Aug. 12 by 11 a.m.
Grand River	Monday, Aug. 12 by 11 a.m.
Kirtland	Monday, Aug. 12 by 11 a.m.
Kirtland Hills	Monday, Aug. 12 by 11 a.m.
Lakeline	Monday, Aug. 12 by 11 p.m.
Leroy Township	Monday, Aug. 12 by 11 a.m.
Mentor	Monday, Aug. 12 by 11 a.m.
Mentor on the Lake	Monday, Aug. 12 by 11 a.m.
North Perry	Monday, Aug. 12 by 11 a.m.
Painesville	Monday, Aug. 12 by 11 a.m.
Painesville Township	Monday, Aug. 12 by 11 a.m.
Perry	Monday, Aug. 12 by 11 a.m.
Perry Township	Monday, Aug. 12 by 11 a.m.
Timberlake	Monday, Aug. 12 by 11 p.m.
Waite Hill	Monday, Aug. 12 by 11 a.m.
Wickliffe	Monday, Aug. 12 by 11 p.m.
Willoughby	Monday, Aug. 12 by 11 p.m.
Willoughby Hills	Monday, Aug. 12 by 11 p.m.
Willowick	Monday, Aug. 12 by 11 p.m.

Lorain
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.

Avon	Monday, Aug. 12 by 4 p.m.
Avon Lake	Monday, Aug. 12 by 4 p.m.

If they have not done so already, customers who are without power can call 1-888-LIGHTSS (1-888-544-4877) or text OUT to 544487 to report their outage or click the "Outages" link on firstenergycorp.com.

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SOURCE FirstEnergy Corp.

FAQ

How many FirstEnergy (FE) customers have had their power restored after the historic storm?

Nearly 90% of FirstEnergy's Illuminating Company customers have had their power restored after the historic storm, with less than 35,000 remaining without service as of August 11, 2024.

When does FirstEnergy (FE) expect to restore power to most affected customers?

FirstEnergy expects to restore power to most affected customers much sooner than the original global estimate of Wednesday, August 14, 2024. Most communities are expected to have power restored by Monday, August 12, 2024.

How many storm responders has FirstEnergy (FE) deployed to restore power?

FirstEnergy has deployed more than 7,500 storm responders working around the clock to restore power to affected customers.

How can FirstEnergy (FE) customers check their specific power restoration time?

FirstEnergy customers can check their specific Estimated Time of Restoration (ETR) by logging into their account at firstenergycorp.com or texting STAT to 544487 if they are registered for text alerts.

Which counties in Ohio have FirstEnergy (FE) provided community-specific restoration times for?

FirstEnergy has provided community-specific Estimated Times of Restoration (ETRs) for affected areas in Ashtabula, Cuyahoga, Geauga, Lake, and Lorain counties in Ohio.