Programs and Tools Available to Help FirstEnergy West Virginia Customers Manage Electric Bills
FirstEnergy Corp. (NYSE: FE) subsidiaries Mon Power and Potomac Edison have announced various programs and tools to help customers manage their electricity bills in West Virginia. The company is offering several key initiatives including:
The Average Payment Plan (APP), a budget billing option that spreads annual costs across 12 months to manage seasonal variations. Through MyAccount, customers can access the Analyze Usage tool for personalized energy-saving insights and usage tracking. The company also provides bill assistance programs and payment plans for qualifying customers.
Additionally, FirstEnergy shares energy-saving tips including weatherstripping, HVAC maintenance, and proper thermostat placement. Mon Power serves about 395,000 customers in West Virginia, while Potomac Edison serves 155,000 customers in the state's Eastern Panhandle.
FirstEnergy Corp. (NYSE: FE) e le sue filiali Mon Power e Potomac Edison hanno annunciato diversi programmi e strumenti per aiutare i clienti in West Virginia a gestire le bollette elettriche. L'azienda offre diverse iniziative chiave, tra cui:
Il Piano di Pagamento Medio (APP), un'opzione di fatturazione a budget che distribuisce i costi annuali su 12 mesi per gestire le variazioni stagionali. Attraverso MyAccount, i clienti possono utilizzare lo strumento Analizza Consumo per ottenere consigli personalizzati sul risparmio energetico e monitorare l'utilizzo. L'azienda offre inoltre programmi di assistenza per le bollette e piani di pagamento per i clienti idonei.
Inoltre, FirstEnergy condivide consigli per risparmiare energia, come l'installazione di guarnizioni, la manutenzione degli impianti HVAC e la corretta collocazione del termostato. Mon Power serve circa 395.000 clienti in West Virginia, mentre Potomac Edison ne serve 155.000 nella regione Eastern Panhandle dello stato.
FirstEnergy Corp. (NYSE: FE) y sus subsidiarias Mon Power y Potomac Edison han anunciado varios programas y herramientas para ayudar a los clientes a gestionar sus facturas de electricidad en Virginia Occidental. La empresa ofrece varias iniciativas clave, entre ellas:
El Plan de Pago Promedio (APP), una opción de facturación presupuestaria que distribuye los costos anuales en 12 meses para manejar las variaciones estacionales. A través de MyAccount, los clientes pueden acceder a la herramienta Analizar Uso para obtener consejos personalizados de ahorro energético y seguimiento del consumo. La empresa también ofrece programas de asistencia para facturas y planes de pago para clientes que califican.
Además, FirstEnergy comparte consejos para ahorrar energía, como la instalación de burletes, el mantenimiento de HVAC y la correcta colocación del termostato. Mon Power atiende a aproximadamente 395,000 clientes en Virginia Occidental, mientras que Potomac Edison atiende a 155,000 clientes en la región Eastern Panhandle del estado.
FirstEnergy Corp. (NYSE: FE)의 자회사인 Mon Power와 Potomac Edison이 웨스트버지니아에서 고객들이 전기 요금을 관리할 수 있도록 다양한 프로그램과 도구를 발표했습니다. 회사는 다음과 같은 주요 이니셔티브를 제공합니다:
평균 지불 계획(APP)은 연간 비용을 12개월로 분산시켜 계절별 변동을 관리하는 예산 청구 옵션입니다. MyAccount를 통해 고객은 에너지 절약 맞춤형 인사이트와 사용 추적을 위한 사용 분석 도구에 접근할 수 있습니다. 또한 회사는 자격이 되는 고객을 위한 청구 지원 프로그램과 지불 계획을 제공합니다.
추가로, FirstEnergy는 기밀 테이프 설치, HVAC 유지보수, 적절한 온도조절기 위치 지정 등 에너지 절약 팁을 공유합니다. Mon Power는 웨스트버지니아에서 약 395,000명의 고객에게 서비스를 제공하며, Potomac Edison은 주의 Eastern Panhandle 지역에서 155,000명의 고객에게 서비스를 제공합니다.
FirstEnergy Corp. (NYSE : FE) et ses filiales Mon Power et Potomac Edison ont annoncé plusieurs programmes et outils pour aider leurs clients à gérer leurs factures d'électricité en Virginie-Occidentale. L'entreprise propose plusieurs initiatives clés, notamment :
Le Plan de Paiement Moyen (APP), une option de facturation budgétaire qui répartit les coûts annuels sur 12 mois afin de gérer les variations saisonnières. Via MyAccount, les clients peuvent accéder à l'outil d'analyse de consommation pour obtenir des conseils personnalisés d'économie d'énergie et suivre leur usage. L'entreprise propose également des programmes d'aide aux factures et des plans de paiement pour les clients éligibles.
De plus, FirstEnergy partage des conseils pour économiser l'énergie, comme l'installation de joints d'étanchéité, l'entretien des systèmes HVAC et le bon emplacement du thermostat. Mon Power dessert environ 395 000 clients en Virginie-Occidentale, tandis que Potomac Edison en dessert 155 000 dans la région Eastern Panhandle de l'État.
FirstEnergy Corp. (NYSE: FE) und seine Tochtergesellschaften Mon Power und Potomac Edison haben verschiedene Programme und Tools angekündigt, um Kunden in West Virginia bei der Verwaltung ihrer Stromrechnungen zu unterstützen. Das Unternehmen bietet mehrere wichtige Initiativen an, darunter:
Der Durchschnittliche Zahlungsplan (APP), eine Budgetabrechnungsoption, die die jährlichen Kosten auf 12 Monate verteilt, um saisonale Schwankungen auszugleichen. Über MyAccount können Kunden das Tool zur Analyse des Verbrauchs nutzen, um personalisierte Energiespartipps und Verbrauchsverfolgung zu erhalten. Das Unternehmen bietet zudem Unterstützungsprogramme für Rechnungen und Zahlungspläne für berechtigte Kunden an.
Zusätzlich teilt FirstEnergy Energiespartipps wie Dichtungsstreifen, Wartung der Heizungs-, Lüftungs- und Klimaanlagen (HVAC) sowie die richtige Platzierung des Thermostats. Mon Power versorgt etwa 395.000 Kunden in West Virginia, während Potomac Edison 155.000 Kunden im Eastern Panhandle des Bundesstaates bedient.
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As seasons change and the region experiences periods of extreme cold or heat, it's not uncommon for customers to use more energy as heating and cooling systems work harder and longer, often leading to higher electric bills. By taking some simple steps to use electricity wisely throughout the home and exploring available billing programs, customers can have greater control over their energy budget.
Jim Myers, FirstEnergy President,
Programs and Tools to Manage Electric Bills
There are a variety of programs and tools that can help customers manage their energy budget or better use electricity throughout the home, including:
- Budget Billing: A budget billing plan can help customers better anticipate monthly energy costs and provide greater control over their energy budget. Known as the Average Payment Plan (APP), budget billing spreads out annual costs across all 12 months to help even out seasonal highs and lows and make monthly bills more manageable during colder or hotter months when energy usage is higher.
Customers can log into their online account at firstenergycorp.com/login to see if they are eligible for a budget plan and calculate their anticipated monthly amount. If not registered for MyAccount, customers can do so at firstenergycorp.com/login to access all the benefits and tools available. - Analyze Usage Tool: While signed into MyAccount, customers can access the free Analyze Usage tool to receive customized insights to help save energy and money. By answering a few simple questions about their household energy use, customers can get personalized tips to reduce energy consumption. They can also track their usage to better understand how and when they use energy the most.
- Bill Assistance Programs and Payment Plans: There are many reasons customers may need help with home energy costs. For customers who are having trouble paying their electric bills, there are a variety of programs that can help them get back on track. Customers can visit firstenergycorp.com/billassist to learn about available assistance programs and see if they qualify for a payment arrangement. Customers may also be eligible to enroll in an installment plan or request a "promise to pay" extension on their due date directly in their online account.
Tips for Managing Energy Usage
There are simple ways customers can help improve energy efficiency throughout their home and save on their monthly bill. Customers can use energy wisely all year long with the following energy-savings tips:
- Weatherstrip doors and windows to prevent temperature-controlled air from escaping their home and to help eliminate strain on cooling and heating systems.
- Ensure HVAC systems are well-maintained. Clean filters, vents and coils to ensure optimal efficiency and extend the life of the equipment.
- Change furnace filters at least every three months or more often during periods of high use. Dirty and clogged filters make HVAC systems work harder, using more energy.
- When possible, place thermostats on an inside wall and away from windows and doors. Cold drafts or excess heat can cause thermostats to keep the system running unnecessarily.
- Turn off all lights when they are not in use and use a timer for outdoor lighting.
- Keep registers for supply or return air free of obstructions like curtains or furniture.
- Close fireplace dampers when not in use to keep temperature-controlled air from escaping.
Customers can visit firstenergycorp.com/saveenergy for more energy-saving tips.
For more information and additional online tools that can help customers manage their electric accounts, visit firstenergycorp.com/help.
Mon Power serves about 395,000 customers in 34
Potomac Edison serves about 285,000 customers in seven
FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in
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SOURCE FirstEnergy Corp.
FAQ
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