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A FICO survey reveals alarming trends in real-time payment (RTP) scams in Indonesia, with 23% of consumers reporting financial losses in 2024, up from 19% in 2023. The study highlights a concerning increase in high-value scam losses exceeding Rp 70 million (USD$4,300), rising to 8% in 2024.

Despite 93% of Indonesians trusting RTP security (above the global average of 73%), the threat landscape is expanding. The survey found that 66% of Indonesians encountered scammer messages, and 57% knew friends or family who were scammed. RTP adoption remains strong, with 99% of consumers sending and 97% receiving real-time payments.

Indonesian consumers are calling for stronger protections, with 56% identifying better fraud detection systems as banks' most important action. Looking ahead, 59% expect to increase their RTP usage in the next 12 months, significantly above the global 44% average.

Fujitsu and FICO have announced a strategic partnership to expand FICO® Platform's Omni-Channel Engagement Capabilities in Japan starting July 2025, with plans for future regional expansion. The collaboration aims to enhance financial services through advanced analytics, fraud prevention, and smarter decisioning capabilities.

Under this partnership, Fujitsu will provide comprehensive support from consulting to system implementation, while FICO delivers technical expertise. The initiative targets Japanese financial institutions, focusing on meeting the challenges of an aging population and evolving workstyles.

The partnership combines Fujitsu's technological expertise and customer base with FICO's predictive analytics, fraud prevention, and decision management technologies, which are currently used by hundreds of leading companies globally. The collaboration aims to strengthen financial system stability and enhance user support in Japan's financial sector.

FICO's 2024 Bank Customer Experience Survey reveals a significant shift in UK banking preferences, with 75% of consumers ranking banking apps as their top or second most important factor for their primary bank account, while only 33% prioritize local branches. Traditional banks still dominate with 81.5% market share, compared to 12% for digital banks.

The study highlights a important balance between digital and human interaction: 80% of respondents value access to real people, and 64% consider customer service equally important as banking products. Age demographics show varying preferences, with over 50% of younger consumers prioritizing app quality compared to only 24% of those 65+.

Regarding communication preferences, consumers favor text messages for fraud alerts, ID verification, and payment notifications, while email is preferred for marketing and account updates. The research emphasizes that while apps are increasingly important, banks must maintain a strategic balance between digital solutions and human customer service, particularly during app outages.

Nationwide Building Society, the UK's third-largest mortgage provider, has successfully implemented FICO® Platform to revolutionize its credit decisioning process. The transformation involved migrating 1.5 million monthly credit decisions across mortgages, loans, and cards to a cloud-based system in just 7 months.

Key achievements include:

• 50% reduction in time to update decision components
• 30% faster implementation of new strategies
• Unified decision-making across multiple products
• Real-time credit limit adjustment capabilities

The migration has significantly improved operational efficiency and customer experience, leading to Nationwide ranking third in the UK for Net Promoter Scores and first among high-street financial services providers. For these achievements, Nationwide has won a 2025 FICO® Decision Award for Cloud Deployment.

FICO (NYSE: FICO) has announced the launch of its FICO Score Mortgage Simulator, now available through partnership with Xactus, the largest credit reseller. This innovative tool enables mortgage professionals to simulate potential changes in applicants' credit scores by running various credit event scenarios.

The simulator, built by FICO's analytics scientists using the FICO Score algorithm, supports simulations across one, two, or three bureaus and models potential changes to classic FICO Scores used in mortgage lending - FICO Score 2, 4, and 5. This unique capability allows lenders to see potential impacts of borrower actions on FICO Scores, helping them offer more favorable loan terms to customers.

Available through the Xactus360 platform, this tool is the only authorized simulation solution built using the FICO Score algorithm, which is used by 90% of top US lenders. The partnership aims to drive smarter lending decisions and improve customer service in the mortgage industry.

FICO (NYSE:FICO) has been awarded 12 new patents by the U.S. Patent and Trademark Office, strengthening its position in AI, machine learning, and decision management technology. The company's patent portfolio now includes 226 U.S. and foreign active patents, with 75 pending applications.

The new patents cover critical areas including: responsible AI measurement, enhanced data privacy, bias analysis in AI models, neural network optimization, facial recognition for authentication, cyber security threat monitoring, and predictive model score attribution. These innovations aim to improve decision-making across industries like financial services, healthcare, retail, and telecommunications.

Notably, FICO's Chief Analytics Officer Dr. Scott Zoldi has been credited as an inventor on 101 patents, with 40+ additional patent applications in process, demonstrating the company's commitment to AI innovation and technological advancement.

FICO has announced a strategic partnership with Pro Volleyball Federation (PVF) for the 2025 season, focusing on promoting financial literacy and credit education. The partnership will provide PVF athletes with free access to myFICO to monitor their FICO® Scores and engage with fans on financial education content.

PVF, North America's premier professional volleyball league launched in 2024, has shown impressive growth with over 575,000 fans in attendance and millions of online viewers. The collaboration aims to leverage the rising popularity of women's volleyball to promote financial awareness.

According to a recent Harris Poll survey commissioned by FICO, 60% of Americans believe personal finance is important for adulthood, with 25% of Gen Z reporting that lack of financial skills has hindered their financial goals. The FICO® Score, used by 90% of top U.S. lenders, remains a critical tool for credit decisions in personal loans, mortgages, and credit cards.

Xactus has partnered with FICO (NYSE: FICO) as its first technology partner to launch the FICO® Score Mortgage Simulator, accessible through Xactus360's Intelligent Verification Platform. The simulator enables mortgage professionals to analyze potential impacts on consumers' FICO® Scores using actual FICO Score algorithms.

The tool allows lenders to run simulated credit scenarios, such as credit card payoffs, to demonstrate how different actions could affect borrowers' FICO Scores and potentially unlock better loan options and interest rates. This partnership aims to help both lenders and borrowers make more informed lending decisions through data-driven simulation capabilities.

FICO (NYSE:FICO), a global analytics software leader, has announced that Chief Financial Officer Steve Weber will deliver a presentation at the Raymond James 46th Annual Institutional Investors Conference. The event is scheduled for Tuesday, March 4th at 4:00pm EST and will take place at the JW Marriott Orlando Grande Lakes in Orlando, Florida.

Investors and interested parties can access a live stream of the presentation through FICO's website at www.fico.com/investors. The presentation recording will remain available for viewing until June 2, 2025.