Five9 Stock Price, News & Analysis

Five9, Inc. (NASDAQ:FIVN), a leader in cloud contact center solutions, announced its participation in the Morgan Stanley Technology, Media & Telecom Conference on March 7th at 3:20 PM PT. The management team will present at this prominent investor event. A webcast of the presentation will be available on the company's investor relations website. Five9 serves over 2,500 customers globally, providing services such as digital engagement, analytics, and AI-enabled solutions. This announcement highlights Five9's commitment to innovation and customer experience.

Five9, a cloud contact center software provider, reported strong financial results for Q4 and full year 2022. Q4 revenue reached a record $208.3 million, up 20% year-over-year, driven by a 32% growth in LTM enterprise subscription revenue. Overall, 2022 revenue grew 28% to $778.8 million. Operating cash flow in Q4 was robust at $32.7 million, up from $8.6 million a year prior. However, the company reported a GAAP net loss of $(13.7) million in Q4 and $(94.7) million for the full year, despite positive non-GAAP earnings. The company also announced new AI product offerings leveraging GPT-3, further enhancing its portfolio.

Five9, Inc. (NASDAQ: FIVN) announced a conference call scheduled for February 22, 2023, at 4:30 p.m. Eastern Time to discuss its fourth quarter and fiscal year 2022 financial results. Participants can register via Zoom for the event. A replay will be available two hours post-event and accessible for a week. Five9, a leader in cloud contact center solutions, serves over 2,500 customers globally, managing billions of call minutes annually. Their platform enhances customer experience through features like digital engagement, analytics, and AI, focusing on productivity, compliance, and security.

MCM Telecom expands its managed services portfolio by formally supporting Five9 contact center solutions through XTT in Mexico. This partnership allows MCM's customers to implement integrated CCaaS and UCaaS solutions, meeting the rising demand for customer experience. MCM is now a Certified Integrated Network Partner (CINP) with Five9, enhancing its ability to deliver these solutions. The CINP program ensures optimal integration and operational standards. The partnership aligns with the growing market in Latin America, especially in Brazil, Mexico, and Colombia, and leverages Five9's innovative cloud solutions to improve customer engagement.

Five9 has been recognized as a Leader in the 2023 Aragon Research Globe for Conversational AI in Intelligent Contact Centers. The evaluation assessed 14 providers, with Five9 achieving the top position in Strategy for its no-code Intelligent Virtual Agents (IVAs), multi-channel support, and real-time assistance capabilities. This recognition aligns with Five9's ongoing expansion efforts, including a new European R&D hub in Porto, Portugal, aimed at enhancing its AI and cloud offerings. The company continues to innovate with new product capabilities, furthering its commitment to improving customer and agent experiences.

Five9, Inc. (NASDAQ: FIVN), a leader in intelligent cloud contact centers, has opened a new European Research and Development Hub in Porto, Portugal. This new office aims to position Five9 as a key player in the EMEA market, expanding its international footprint with plans to grow from over 100 to 300 employees. The hub will focus on artificial intelligence, software engineering, and cloud operations, enhancing customer experience innovations. This expansion follows an increase in European staff and the announcement of two new data centers in Amsterdam and Frankfurt, strengthening service availability and regulatory compliance across Europe.

Five9, Inc. (NASDAQ:FIVN), a leader in cloud contact center solutions, will present at the Needham Growth Conference on January 12th at 4:30 PM ET. The event can be accessed via a webcast on the company’s investor relations website. Five9 supports over 2,500 customers globally, focusing on enhancing customer experiences through digital engagement and AI-driven solutions. The Five9 platform aims to improve productivity, agility, and revenue while ensuring reliability and compliance.

Five9, Inc. (NASDAQ: FIVN) has announced major updates to its intelligent cloud contact center platform, enhancing customer experience through seamless multi-channel engagement. New features include real-time language translation, rich media support, and improved developer tools for Five9 IVA Studio. These innovations aim to provide businesses with effective tools to manage AI applications and optimize contact center interactions. The integration of analytics and collaborative intelligence allows organizations to improve service delivery and better meet customer expectations.