Five9 Stock Price, News & Analysis

Five9 has been recognized as a leader in the 2022 Opus Research report for its Intelligent Virtual Agent (IVA), marking its strategic potential and product flexibility. The report assessed 21 providers, with Five9 being the only full CCaaS provider featured. The IVA utilizes advanced AI technologies for effective self-service in contact centers. Five9's approach integrates AI throughout its platform, aiming for collaborative intelligence between machines and humans. The company serves over 2,500 customers globally, enhancing customer interactions and operational efficiency.

Five9, Inc. (NASDAQ: FIVN) has launched two new data centers in Frankfurt and Amsterdam, enhancing its cloud contact center offerings in the European Union, Middle East, and Africa. These facilities aim to meet the growing demand for data residency among European customers. Five9 reported a significant 46% year-over-year growth in revenue from non-U.S. clients in the first quarter. Recognized by Frost & Sullivan, Five9 leads in AI application in contact centers and is projected to strengthen its market position in Europe over the next five years.

Five9 (NASDAQ:FIVN), a leader in cloud contact center solutions, announced its management team's participation in several upcoming investor conferences. Key events include: the J.P. Morgan Global Technology, Media and Communications Conference on May 24 at 10:50 AM ET, Jefferies Software Conference on June 1 at 2:00 PM PT, William Blair Growth Stock Conference on June 7 at 1:20 PM CT, and Baird Global Consumer, Technology & Services Conference on June 8 at 8:30 AM ET. Webcasts will be accessible on their investor relations website.

Five9, a provider of cloud contact center software, reported a 33% revenue increase in Q1 2022, reaching a record $182.8 million, up from $137.9 million in Q1 2021. The company experienced a 46% growth in LTM enterprise subscription revenue. However, it reported a GAAP net loss of $(34.1) million, or $(0.49) per share. The adjusted EBITDA margin was 13.4%, down from 16.1% a year ago. Operating cash flow increased to $28.7 million from $13.8 million. Five9 raised its 2022 guidance for revenue and net income.

Five9 has announced a strategic partnership with Deloitte Canada to enhance customer experience and support its growth in the Canadian market. This collaboration will leverage Five9's Intelligent Cloud Contact Center within Deloitte's Future of Service Practice, providing comprehensive contact center solutions. Five9's investments include new data centers in Canada to meet local regulations and expanding its field services teams. The partnership aims to address rising demand for Cloud Contact Center as a Service (CCaaS) solutions and drive innovation in customer engagement.

Five9, Inc. (NASDAQ: FIVN), a leading cloud contact center software provider, will announce its first quarter 2022 financial results during a conference call on April 28, 2022, at 4:30 p.m. Eastern Time. Interested participants can register for the Zoom Video webinar via the company's investor relations website. The Five9 Intelligent Cloud Contact Center serves over 2,500 customers and facilitates billions of call minutes annually, focusing on enhancing customer experiences through innovative cloud solutions.

Cresta and Five9 have announced a real-time integration facilitated by Five9 VoiceStream, enhancing customer engagement in contact centers. This partnership allows Cresta customers to access Five9's AI-driven platform seamlessly while Five9 invests in Cresta's Series C funding. The integration aims to remove technical barriers, enabling better customer experiences (CX) through real-time AI guidance for agents and visibility for managers. Five9's VoiceStream API supports secure, modern cloud integrations, enhancing productivity and overall customer satisfaction.