LoanCare Enhances its Digital Retention Platform with New Features
LoanCare (NYSE:FNF) announced two enhancements to its Digital Retention Platform on October 15, 2025: Paid in Full Monitoring and RateTrak. Paid in Full Monitoring, available inside LoanCare Analytics, provides subscription access to loan payoff intelligence including payoff reason (sale or refinance), destination of paid-off loans, and stratification by interest rate, payoff month, and state to reveal retention risks and opportunities. RateTrak is an interactive homeowner slider to request alerts when rates fall; it will appear in the LoanCare Homeowner Portal in Q4 2025. Both tools support private-labeled communications, a Refinance Center, and the My LoanCare Go app.
LoanCare (NYSE:FNF) ha annunciato due miglioramenti della sua Digital Retention Platform il 15 ottobre 2025: Paid in Full Monitoring e RateTrak. Paid in Full Monitoring, disponibile all'interno di LoanCare Analytics, offre accesso in abbonamento a informazioni sul rimborso del prestito, inclusi la ragione del rimborso (vendita o rifinanziamento), la destinazione dei prestiti estinti e la stratificazione per tasso di interesse, mese di rimborso e stato per rivelare i rischi e le opportunità di fidelizzazione. RateTrak è un cursore interattivo per i proprietari di casa per richiedere avvisi quando i tassi scendono; apparirà nel LoanCare Homeowner Portal nel Q4 2025. Entrambi gli strumenti supportano comunicazioni private-label, un Refinance Center e l'app My LoanCare Go.
LoanCare (NYSE:FNF) anunció dos mejoras para su Digital Retention Platform el 15 de octubre de 2025: Paid in Full Monitoring y RateTrak. Paid in Full Monitoring, disponible dentro de LoanCare Analytics, ofrece acceso por suscripción a la inteligencia de liquidación de préstamos, incluyendo la razón de liquidación (venta o refinanciamiento), destino de los préstamos pagados y la estratificación por tasa de interés, mes de liquidación y estado para revelar riesgos y oportunidades de retención. RateTrak es un control deslizante interactivo para propietarios de viviendas para solicitar alertas cuando las tasas caen; aparecerá en LoanCare Homeowner Portal en Q4 2025. Ambas herramientas admiten comunicaciones privadas, un Refinance Center y la app My LoanCare Go.
LoanCare (NYSE:FNF)는 2025년 10월 15일에 Digital Retention Platform의 두 가지 개선 사항을 발표했습니다: Paid in Full Monitoring 및 RateTrak. LoanCare Analytics에서 제공되는 Paid in Full Monitoring은 대출 만기 여부에 대한 정보를 포함한 대출 상환 인텔리전스에 대해 구독 접근권을 제공하며, 상환 사유(매각 또는 재융자), 상환된 대출의 목적지, 이자율, 상환월, 주(State)별로 계층화하여 유지 위험과 기회를 보여줍니다. RateTrak은 금리가 하락할 때 알림을 요청하는 대화형 주택 소유자 슬라이더이며, 2025년 4분기에 LoanCare Homeowner Portal에 표시됩니다. 두 도구 모두 Private-Label 커뮤니케이션, Refinance Center, My LoanCare Go 앱을 지원합니다.
LoanCare (NYSE:FNF) a annoncé deux améliorations de sa Digital Retention Platform le 15 octobre 2025: Paid in Full Monitoring et RateTrak. Paid in Full Monitoring, disponible dans LoanCare Analytics, offre un accès par abonnement à l’intelligence de remboursement de prêts, y compris la raison du remboursement (vente ou refinancement), la destination des prêts remboursés et une catégorisation par taux d’intérêt, mois de remboursement et État pour révéler les risques et opportunités de rétention. RateTrak est un curseur interactif pour les propriétaires afin de demander des alertes lorsque les taux baissent; il apparaîtra dans le LoanCare Homeowner Portal au Q4 2025. Les deux outils prennent en charge les communications en marque blanche, un Refinance Center et l’application My LoanCare Go.
LoanCare (NYSE:FNF) kündigte zwei Erweiterungen seiner Digital Retention Platform am 15. Oktober 2025 an: Paid in Full Monitoring und RateTrak. Paid in Full Monitoring, innerhalb von LoanCare Analytics verfügbar, bietet ein Abonnementzugang zu Informationen zur Darlehensablösung, einschließlich Ablösungsgrund (Verkauf oder Refinanzierung), Ziel der abbezahlten Darlehen und eine Einteilung nach Zinssatz, Ablösemonat und Bundesland, um Retentionsrisiken und -chancen offenzulegen. RateTrak ist ein interaktiver Slider für Hauseigentümer, um Warnungen anzufordern, wenn die Zinsen fallen; es wird im LoanCare Homeowner Portal im Q4 2025 erscheinen. Beide Werkzeuge unterstützen Private-Label-Kommunikation, ein Refinance Center und die My LoanCare Go-App.
LoanCare (NYSE:FNF) أعلنت عن تحسينين لمنصة الاحتفاظ الرقمية الخاصة بها في 15 أكتوبر 2025: Paid in Full Monitoring و RateTrak. يوفر Paid in Full Monitoring، المتاح داخل LoanCare Analytics، وصولاً يعتمد على الاشتراك إلى معلومات سداد القرض بما في ذلك سبب السداد (بيع أو إعادة تمويل)، وجهة القروض المسددة، وتصنيف وفق معدل الفائدة، شهر السداد، والولاية للكشف عن مخاطر وفرص الاحتفاظ. RateTrak هو منزلق سكني تفاعلي لطلب تنبيهات عند انخفاض الأسعار؛ سيظهر في LoanCare Homeowner Portal في الربع الرابع من 2025. كلا الأداتين تدعمان الاتصالات بعلامة خاصة، ومركز لإعادة التمويل، وتطبيق My LoanCare Go.
LoanCare (NYSE:FNF) 宣布对其数字保留平台的两项改进，日期为2025年10月15日：Paid in Full Monitoring 和 RateTrak。Paid in Full Monitoring（在 LoanCare Analytics 内提供）为订阅用户提供贷款结清情报访问，包括结清原因（销售或再融资）、已结清贷款的去向，以及按利率、结清月份和州进行分层，以揭示留存风险与机会。RateTrak 是一个互动式房主滑块，用于在利率下降时请求警报；它将出现在 2025年第四季度 的 LoanCare Homeowner Portal 中。两者工具均支持私有标签通信、再融资中心，以及 My LoanCare Go 应用。
- None.
- None.
Insights
LoanCare added Paid in Full Monitoring and RateTrak to its digital retention stack, sharpening refinance and payoff intelligence for servicer clients.
LoanCare's Paid in Full Monitoring surfaces which loans paid off and why, and tracks whether those loans refinanced away, by interest rate, payoff month and state; this materially improves visibility into portfolio runoff and competitor wins and gives clients actionable segmentation for retention outreach.
RateTrak collects homeowner intent by letting borrowers set a target rate or payment reduction and opt in to alerts; this creates a prioritized lead list of homeowners likely to consider refinancing and enables timed outreach when rates fall, with the tool slated for availability in
Dependencies and risks include client adoption of the subscription service, accuracy and timeliness of payoff attribution, and integration of outputs into existing retention workflows; monitor subscription uptake, measured reductions in unretained PIFs, and the live
Latest enhancements include Paid in Full Monitoring and RateTrak
Paid in Full Monitoring is a subscription service offered within LoanCare Analytics™, a platform designed to accelerate portfolio analyses with extensive on-demand access to insights across the servicing spectrum. Specifically, Paid in Full Monitoring provides an in-depth look at loans that have paid in full (PIF) and the reason: for example, a home sale or refinance. The service tracks where the loans have gone, if they have refinanced away from the client and provides a stratification of retained loans by interest rate, month of payoff and state. Payoff outcomes can reveal significant competitive risks and otherwise unknown opportunities. This new level of insight is an extremely efficient way to gain retention intelligence.
The second enhancement, RateTrak, enables homeowners to use an interactive slider tool to indicate a desired interest rate or reduced monthly payment goal they'd like to achieve should interest rates decline. By self-selecting to be alerted when rates fall, RateTrak gives clients a prompt to proactively reach out to homeowners who are receptive and ready to explore refinance options. The new tool will be available via the LoanCare Homeowner Portal in Q4.
Paid in Full Monitoring and RateTrak are the latest additions to LoanCare's market-leading suite of digital retention tools that deliver data and analytics to help clients capitalize on opportunities and reduce risk. Customer-facing communications can be private-labeled to keep clients' brands top of mind throughout the servicing journey. This includes self-serve digital experiences through a dedicated Refinance Center within the Homeowner Portal and My LoanCare Go app that serve as an information hub with recommended products, targeted digital promotions, and other benefits-focused communications.
"Paid in Full Monitoring helps lenders protect their portfolios by uncovering opportunities to better calibrate their retention strategies. They can understand potential drivers of loan retention and runoff," said Dave Worrall, president of LoanCare. "Similarly, knowing which homeowners are most likely to act once interest rates drop is a strategic advantage for clients defending their portfolios."
Worrall added, "These new features are just the latest innovative enhancements to LoanCare's Digital Retention Platform. We're committed to helping our clients continually optimize portfolio performance – and we do so without ever competing for their customer relationship. That's what makes subservicing truly feel like their own."
About LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, private label and marketing services. The award-winning company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum. For more than 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries. For more information, visit www.loancareservicing.com.
View original content:https://www.prnewswire.com/news-releases/loancare-enhances-its-digital-retention-platform-with-new-features-302584483.html
SOURCE loancare
FAQ
What did LoanCare (FNF) announce on October 15, 2025?
How does Paid in Full Monitoring help lenders for FNF clients?
When will RateTrak be available for LoanCare homeowners?
How can FNF clients use RateTrak to drive refinance outreach?
Can LoanCare clients brand the customer communications for these tools?
