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Forrester has announced the recipients of its 2024 Technology Awards for EMEA, to be honored at the Technology & Innovation Summit EMEA. BNP Paribas Bank Polska S.A and Smart DCC are winners of the Technology Strategy Impact Award, while DRÄXLMAIER Group wins the Enterprise Architecture Award. These organizations are recognized for leveraging technology investments to drive business growth.
BNP Paribas Bank Polska S.A developed an IT strategy resulting in a modern, scalable multi-cloud hybrid infrastructure. Smart DCC worked with partners to enhance smart metering and IoT interoperability, contributing to the UK's net zero carbon goals. DRÄXLMAIER Group used Forrester's enterprise architecture model to adapt to the shift towards electric vehicles, driving innovation and optimizing processes.
The Technology & Innovation Summit EMEA will take place in London and digitally from October 9-11, 2024, focusing on high-performance IT, AI adoption, and firm growth.
Forrester (FORR) has introduced a new research service, Forrester Decisions for Data, AI & Analytics, aimed at empowering data and technology leaders to make strategic decisions rooted in data and analytics and build the foundation to scale AI. The service, announced at Forrester's Technology & Innovation Summit North America, will help chief data, AI, and analytics leaders build insights-driven competencies and align their data and AI strategy.
Key priorities addressed by the service include: activating effective data and AI strategies, architecting modern platforms, developing governed data and AI products, driving decisions with business intelligence, advancing through AI innovation, and building adaptive data organizations. The service will be available on October 29, 2024, offering research-based insights, tools, and frameworks with continuous guidance to accelerate progress on data and AI initiatives.
Forrester (Nasdaq: FORR) is set to unveil its 2025 tech leadership and artificial intelligence predictions at the Technology & Innovation Summit North America. Key highlights include:
1. Enterprises will align data and AI strategies with business strategies for long-term success.
2. Tech leaders will prioritize stronger alignment with chief data officers.
3. 90% of global tech decision-makers expect increased investment in data infrastructure.
4. Organizations will pivot back to predictive AI for over half of AI use cases.
5. AIOps platforms will be relied upon to reduce technical debt and improve outcomes.
The summit will also showcase new research on high-performance IT, emerging technologies, AI-augmented enterprise applications, and vector databases.
Forrester's 2025 Budget Planning Guides reveal that leaders across functions, industries, and geographies plan to increase spending in 2025. 91% of global tech decision-makers and 87% of global marketing decision-makers anticipate budget increases. The guides recommend investing in cross-functional efforts for connected experiences, AI governance, and trust capabilities. Areas to decrease investment include purposeless journey-mapping and bespoke tech stacks. Experimental areas include platform teams and quantum security.
Key investment areas for 2025:
- Cross-functional efforts for connected experiences
- AI governance and trust frameworks
- Platform teams for innovation
- Quantum security solutions
The guides emphasize the importance of strategic investments that support overall firm growth and establish long-term trust with customers and partners.
Forrester (Nasdaq: FORR) will honor Shell Fleet Solutions with the 2024 B2B Return On Integration (ROI) Honours at B2B Summit EMEA, taking place October 7–9, 2024, in London. The award recognizes Shell's success in delivering impactful customer experiences and aligning marketing and sales functions to drive growth. Infocert and Cora Systems will be recognized as B2B Programme of the Year (POY) winners for their customer-focused approaches across marketing and sales.
Shell Fleet Solutions implemented an automated, data-driven marketing approach, combining account, contact, and buying group behavioral data to better understand customer behaviors, improve sales and marketing alignment, and increase customer value. This shift from a lead-centric to an opportunity-centric marketing approach allowed Shell to identify new sales opportunities and enhance overall customer experience.
Forrester (Nasdaq: FORR) has announced the full conference agenda for its Technology & Innovation Summit EMEA 2024, scheduled for October 9–11 in London and digitally. The event aims to equip technology, data and analytics, and cybersecurity leaders with insights on scaling business initiatives, focusing on generative AI (genAI) implementation and its impact on innovation.
Key topics include maximizing genAI investments, achieving high-performance IT, addressing AI bottlenecks, preparing for EU AI Act compliance, balancing AI risks and opportunities, and exploring AI's impact on software development. The summit will feature keynotes, sessions, facilitated discussions, and special programs like the Women's Leadership Programme and Executive Leadership Exchange.
Forrester has announced the recipients of its 2024 Technology Awards for North America. First Student and Best Buy won the Technology Strategy Impact Award, while Scotiabank received the Enterprise Architecture (EA) Award. These awards recognize organizations for aligning their technology strategies with business outcomes and customer experience improvement.
First Student created FirstAlt, a digital-based special needs transportation service. Best Buy is utilizing AI to enhance customer and employee experiences. Scotiabank employed Forrester's outcomes-driven EA model to boost revenue, improve client and employee experiences, and reduce costs and risks.
The awards will be presented at the Technology & Innovation Summit North America, scheduled for September 9-12, 2024, in Austin, Texas, and digitally. This event is designed for C-level executives and their teams to learn best practices in high-performance IT, AI adoption, and rapid business outcome delivery.
Forrester's 2025 Budget Planning Guides reveal that leaders across functions, industries, and geographies plan to increase spending in 2025. Despite economic challenges, 91% of global tech decision-makers and 87% of global marketing decision-makers anticipate budget increases. The guides recommend focusing on cross-functional efforts for connected experiences, AI governance, and trust capabilities. Areas to reduce investment include purposeless journey-mapping and bespoke tech stacks. Leaders are advised to experiment with platform teams and quantum security. The guides emphasize the importance of strategic investments that benefit the entire organization and establish long-term trust with customers and partners.
Forrester Research (Nasdaq: FORR) reported Q2 2024 financial results with contract value (CV) at $323.0 million, down 3% year-over-year. Total revenues were $121.8 million, compared to $135.6 million in Q2 2023. GAAP net income was $6.3 million, or $0.33 per diluted share, up from $5.3 million, or $0.28 per share, in the same period last year.
Adjusted net income was $12.9 million, or $0.68 per diluted share, down from $18.1 million, or $0.94 per share, in Q2 2023. The company is on track to have 80% of CV on the Forrester Decisions platform by year-end. However, due to challenges in non-CV businesses, Forrester lowered its 2024 guidance, now expecting total revenues of $425-$435 million and adjusted EPS of $1.37-$1.57.
Forrester (FORR) has announced the full conference agenda for its B2B Summit EMEA 2024, scheduled for October 7-9 in London and digitally. The event aims to equip B2B marketing and sales leaders with actionable insights to embrace generative AI and transform revenue processes. Key topics include:
1. Revenue transformation strategies
2. Human + AI integration in B2B buying experiences
3. Customer-obsessed growth strategies
4. Future of B2B buyer interactions
5. Moving from MQLs to buying groups and opportunities
The summit will also feature the B2B Return On Integration Honours and B2B Programmes Of The Year Award. In-person attendees will have access to additional content, including facilitated discussions and special sessions.