Genpact Limited reports news on agentic and advanced technology solutions for enterprise operations, combining process intelligence, artificial intelligence, data capabilities and domain expertise. Company updates commonly cover quarterly results, Advanced Technology Solutions growth, Core Business Services, client operating-model transformation and management presentations at technology and investor conferences.
Recurring developments also include alliances and platform work with technology partners, including agentic AI solutions for finance workflows, ServiceNow consulting and implementation, web intelligence tools for regulated industries, and research on enterprise AI adoption. Genpact also announces capital-return actions such as quarterly cash dividends.
Genpact (G) has won the Best Services Eating Software category in the inaugural 2026 HFS Services-as-Software Awards, recognizing its Agentic Operations model now deployed across finance, procurement, insurance, and banking workflows.
The award highlights Genpact’s use of AI agents to run mission-critical enterprise processes with humans validating outputs, already in production for many Fortune 100 clients. Selected from more than 250 global submissions, Genpact was evaluated on AI-driven delivery, agentic adaptability, outcome orientation, scalable architecture, and proven enterprise success. In accounts payable deployments, Agentic Operations has increased touchless processing from 26% to over 80%, invoice accuracy from 70% to over 95%, first-pass three-way match from 78% to over 90%, and first-touch supplier inquiry resolutions from zero to over 95%.
Genpact (G) has appointed Sumita Pandit as Senior Vice President and Chief Financial Officer, effective September 9, 2026.
Pandit will report to President and CEO Balkrishan “BK” Kalra and join the Genpact Leadership Council. She succeeds Michael Weiner, who has been CFO since 2021. Weiner will remain with Genpact as an advisor through the end of Q1 2027 to support the transition. The company highlights Pandit’s mix of finance leadership, technology and operations background, and capital markets experience as aligned with its focus on Agentic Operations and its next phase of growth.
Genpact (G) has been named, for the second consecutive year, to Newsweek's America's Greatest Workplaces for Parents & Families 2026 list. The recognition highlights its focus on flexibility, benefits, and support for working parents and caregivers in the United States.
The list, developed with Plant-A Insights Group, draws on surveys of more than 100,000 working parents and over 120 workplace KPIs, evaluating areas such as benefits, remote work, work-life balance, time off, and support systems. Genpact cites competitive paid parental leave, flexible work options, well-being resources, and leadership accountability as key elements of its culture.
Genpact (NYSE: G) announced the general availability of its Record-to-Report (R2R) Suite, an agentic AI solution aimed at improving finance close productivity, controls, and predictability. The suite applies agentic AI across journal entry, reconciliation, and intercompany processes to shift finance teams from reactive close tasks to more predictive, insight-led operations.
According to Genpact, expected outcomes include up to 40% lower peak close effort, more than 95% first-pass reconciliation yield, and resolution of up to 99% of intercompany breaks in real time. The suite comprises three modules—Journal Entry, Reconciliation, and Intercompany—built on a shared intelligence layer and can be deployed independently or together. Genpact highlights that embedded agents continuously learn from live exceptions to enhance process intelligence, and notes that Tenneco is piloting the solution to help its finance team focus more on steering business performance.
Genpact (NYSE: G) appointed Priya Vijayarajendran as Chief Product and Platform Officer and member of the Genpact Leadership Council, effective August 31, 2026. She will lead the company’s shift to productized, IP-led agentic solutions built on a standardized enterprise platform, expanding proprietary technology and scaling data, AI, and agentic operations across clients.
Genpact (NYSE: G) announced that it has been named one of TIME magazine's World's Most Sustainable Companies 2026 for the second consecutive year. The recognition, compiled by TIME and Statista, reflects Genpact's financial performance, transparent ESG reporting, and responsible, purpose-driven operations supported by its global workforce.
The ranking assessed more than 5,800 major companies across 43 countries and 20 industries, selecting the top 750 based on sustainability scores, revenue, market capitalization, and public prominence. According to Genpact, the honor underscores its data-driven sustainability approach, focus on responsible AI and digital tools, and continued investment in upskilling employees.
Genpact (NYSE: G) announced that HFS Research has recognized it as a Leader in the 2026 HFS Horizons: Financial Crime Compliance (FCC) in Financial Services report, placing the company in Horizon 3, the highest tier. HFS cited Genpact’s AI-led automation, deep anti-money laundering (AML) process expertise, and platform-led FCC architecture, highlighting solutions such as riskCanvas for unified monitoring and Banking Analyst Suite for agentic investigation support. The report evaluates providers on innovation, execution, and measurable outcomes across AML and broader financial crime compliance workflows.
Genpact (NYSE:G) reported second quarter 2026 net revenues of $1.343 billion, up 7.1% year-over-year (6.9% constant currency). Advanced Technology Solutions net revenues rose 24.1% to $363 million, representing 27% of total, while Core Business Services net revenues increased 1.9% to $980 million, or 73% of total.
Gross profit was $490 million with a 36.5% margin; income from operations reached $193 million (14.4% margin) and adjusted income from operations was $234 million (17.4% margin). Net income was $146 million (10.8% margin). Diluted EPS was $0.86, up 14.7%, and adjusted diluted EPS was $1.00, up 13.6%.
Cash generated from operations fell to $72 million versus $177 million a year earlier, and cash and cash equivalents declined to $517 million. Genpact repurchased about 1.6 million shares for roughly $50 million. For Q3 2026, Genpact guides net revenues of $1.369–$1.382 billion, ATS revenue growth of at least 25%, gross margin of about 36.6% and adjusted EPS of $1.04–$1.05. For full year 2026, the company expects net revenue growth of at least 7%, ATS growth of at least 25%, modest Core Business Services growth, gross margin near 36.5%, adjusted operating margin around 17.7%, and adjusted EPS growth of at least 12%.
Genpact (NYSE: G) launched its Banking Analyst Suite, an agentic AI enterprise solution for regulated banking operations, and made the first module, Genpact Transaction Monitoring Analyst, generally available. The module coordinates AI agents to perform first-level anti-money laundering (AML) alert investigations and provide decision-ready recommendations with full audit trails, while analysts retain final decision authority.
According to Genpact, expected outcomes for in-scope AML investigations include up to 80% lower handling time and up to 40% lower total cost of ownership. The company plans to expand the suite to additional workflows such as customer due diligence, screening, fraud, and customer service. AMP Limited is among the first institutions deploying the solution alongside Genpact's riskCanvas platform.
Genpact (NYSE: G) announced that it has been named the sole Rising Star in the global ISG Provider Lens™ 2026 Databricks Ecosystem Partners report. According to Genpact, the recognition covers Modernization and AI/ML Enablement Services and Managed Data and Optimization Services, highlighting strengths in data modernization, AI-ready data foundations, managed data optimization, and agent integration.
ISG defines a Rising Star as a provider with a promising portfolio, strong market understanding, and clear progress over the past 12 months, with potential to reach the Leader quadrant within 12–24 months. The report cites Genpact’s ability to connect Databricks Lakehouse modernization with operational decision systems and embed agentic AI into real-time enterprise workflows.