CGI and Posti expand strategic partnership in omnichannel communications solutions

CGI (NYSE:GIB) and Finnish logistics group Posti expanded their long‑standing partnership with an eight-year omnichannel communications agreement.

Rhea-AI Summary

CGI (NYSE:GIB) and Finnish logistics group Posti expanded their long‑standing partnership with an eight-year omnichannel communications agreement.

The deal covers the full communications value chain and leverages the OmaPosti platform, used by 2.7 million people, to integrate digital and physical messaging, improve reach, reliability and cost predictability.

Argus May 19 session

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Details

News Market Reaction – GIB

In the May 19 session, GIB declined 0.60%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement deepens CGI’s long-term partnership strategy via an 8‑year omnichannel communicati...

Analysis

This announcement deepens CGI’s long-term partnership strategy via an 8‑year omnichannel communications agreement with Posti, centered on the OmaPosti platform used by 2.7 million people and handling about 500 million digital messages annually. It complements prior partnerships across sectors, reinforcing CGI’s role in mission-critical infrastructure. Investors may watch how this deal contributes to scale in Nordic communications, client stickiness, and expansion of value-added services around OmaPosti and related platforms.

Key Figures

Agreement term: 8 years OmaPosti users: 2.7 million people Digital messages: 500 million +1 more

Agreement term

8 years

Length of expanded CGI–Posti strategic partnership

OmaPosti users

2.7 million people

Number of people using OmaPosti in Finland

Digital messages

500 million

Annual digital messages moving through CGI’s systems in Finland

Paper letters

19 million

Annual paper letters moving through CGI’s systems in Finland

Previous Partnership Reports

5 past events · Latest: May 12

Same Type 5 events

1. May 12

   Retail IT partnership

   24h Move

   -3.5%

   Expanded Stockmann partnership for managed IT and digital transformation services.

2. Apr 22

   Industrial IT partnership

   24h Move

   -0.7%

   Expanded SSAB IT partnership covering critical systems and digital transformation.

3. Dec 02

   Healthcare analytics deal

   24h Move

   +0.6%

   Highmark extension to use CGI ProperPay for claims integrity analytics.

4. Nov 18

   Public sector ERP rollout

   24h Move

   -0.1%

   Florida government modernization milestones with CGI Advantage ERP deployments.

5. Sep 29

   Banking trade finance deal

   24h Move

   +0.9%

   Barclays partnership to integrate CGI Trade360 with Komgo’s Konsole platform.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

omnichannel

1 terms

omnichannel technical

"The eight-year agreement enables organizations to strengthen communication reach... through a cost-efficient omnichannel solution..."

A coordinated approach to selling and serving customers across all touchpoints—stores, websites, mobile apps, social media, and call centers—so the experience feels like one continuous conversation no matter where a customer interacts. For investors, omnichannel capability signals how well a company can attract and keep customers, turn interactions into sales, and use shared customer data to cut costs and boost revenue—making it a key driver of growth and competitive strength.

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Stock Market Symbols
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GIB (NYSE)
www.cgi.com/newsroom

Long-standing collaboration covers the entire messaging value chain and advances digitalization

HELSINKI, May 19, 2026 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, and Posti, one of the leading transportation and logistics companies in Finland, Sweden and the Baltics, have expanded their strategic partnership. The eight-year agreement enables organizations to strengthen communication reach, delivery reliability and cost predictability through a cost-efficient omnichannel solution that combines digital and physical communication channels.

The collaboration covers the entire communications value chain, from printing and distribution to digital channels. This enables centralized and efficient communication management, improves delivery reliability, and brings cost predictability in an environment where volumes are increasing and channels are becoming more diverse.

"Our clients need increasingly flexible ways to manage their communications across different channels. Together with CGI, we can provide a solution that combines physical and digital services while bringing greater predictability and cost-efficiency to communications," said Kimmo Salakka, Vice-President, Strategy and Development at Postal Services. "We have worked closely with CGI for a long time, based on joint development and long-term commitment. It is great to deepen our relationship into a true business partnership, where we are also significant clients to each other."

Through this expanded partnership, CGI and Posti will also bring new solutions to the market, built around the OmaPosti solution used by 2.7 million people in Finland. The solution enables organizations to enhance customer engagement, develop digital services and reach customers more effectively across different channels.

"CGI plays a significant role in Finland's communications ecosystem with nearly 500 million digital messages, and 19 million paper letters move through CGI's systems annually," said Niraj Sood, President of CGI's operations in Finland, Poland and the Baltics. "This partnership with Posti now spans the entire communications value chain, enabling us to deliver more integrated omnichannel solution for our clients. By combining our expertise, we can improve communication reach, reliability and customer experience, while also advancing innovation through the OmaPosti platform."

Within OmaPosti, messages are not only available for reading but can also be acted upon directly: invoices can be paid, messages securely archived, and tasks managed within the same service. This reduces fragmentation in customer interactions and simplifies everyday life by ensuring that messages are accessible reliably in one place, anytime. For organizations, this means improved reach and customer experience: messages are more likely to reach recipients at the right time and through actively used channels. At the same time, communications become more measurable and easier to develop.

About Posti Group Corporation

Posti is one of the leading delivery and fulfillment companies in Finland, Sweden, and the Baltics. We make our customers' everyday lives smoother with a wide range of services, which include parcels, freight, and postal services as well as warehouse, fulfillment, and logistics services. Our goal is to transport completely fossil-free throughout the value chain by 2030 and zero our own emissions by 2040. Our net sales in 2025 amounted to EUR 1,447.6 million and we have approximately 13,700 employees. Posti Group's shares are listed on the Nasdaq Helsinki official list in Finland. www.posti.com

About CGI

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

View original content:https://www.prnewswire.com/news-releases/cgi-and-posti-expand-strategic-partnership-in-omnichannel-communications-solutions-302774724.html

SOURCE CGI Inc.

FAQ

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What did CGI (NYSE:GIB) and Posti announce on May 19, 2026?

CGI and Posti announced an expanded eight-year strategic partnership in omnichannel communications solutions. According to CGI, the agreement covers the full communications value chain to improve communication reach, delivery reliability, and cost predictability using combined digital and physical channels.

How long is the new CGI and Posti omnichannel communications agreement?

The new CGI and Posti omnichannel communications agreement runs for eight years. According to CGI, this long-term duration supports joint development, centralized communication management, and predictable costs as message volumes grow and communication channels become more diverse across Finland and surrounding regions.

What role does the OmaPosti platform play in the CGI (GIB) and Posti partnership?

OmaPosti is a core platform in the CGI and Posti partnership, used by 2.7 million people in Finland. According to CGI, it enables organizations to enhance customer engagement, deliver digital services, pay invoices, archive messages and manage tasks within one service, reducing fragmented communications.

How much messaging volume flows through CGI’s systems under the Posti collaboration?

According to CGI, its systems handle nearly 500 million digital messages and 19 million paper letters annually in Finland’s communications ecosystem. This infrastructure underpins the expanded partnership with Posti, enabling integrated omnichannel solutions across printing, distribution and digital channels for organizations.

How can the CGI and Posti agreement impact customer experience for organizations?

The CGI and Posti agreement is designed to improve customer experience by centralizing omnichannel communications. According to CGI, organizations can reach customers at the right time via actively used channels, while OmaPosti’s single interface simplifies interactions and makes communications more measurable and easier to develop.

What business benefits does Posti expect from its deeper partnership with CGI (NYSE:GIB)?

Posti expects more flexible and cost-efficient ways to manage communications across channels. According to Posti, the deeper partnership with CGI creates a true business relationship where both are significant clients, enabling joint development of solutions that combine physical and digital communication services for organizations.