GXO Expands Technology Organization To Enable Scale and Resilience and Accelerate Innovation
GXO creates a new CIO role and splits technology leadership into foundation and innovation mandates to support scale and accelerate new solutions.
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Rhea-AI Summary
GXO (GXO) announced an expansion of its Technology organization and the appointment of Balaji Rangaswamy as Chief Information Officer, a newly created role reporting to CEO Patrick Kelleher.
The operating model is organized around two priorities: Foundation and Acceleration. As CIO, Rangaswamy will lead Foundation, overseeing enterprise systems, architecture, information strategy, risk, data governance, cybersecurity, digital resilience and service management to support scale and resilience. Chief Technology Officer Nizar Trigui will lead Acceleration, focusing on GXO IQ, Agentic AI, Physical AI, robotics and emerging technologies aimed at transforming supply chain operations. Rangaswamy brings three decades of enterprise technology experience, including senior roles at Collins Aerospace, Ricoh Americas, KLX Aerospace Solutions and Boeing.
Details
News Market Reaction – GXO
On Sep 3, the day this news came out, GXO closed 1.75% above the previous close.
Data tracked by StockTitan Argus for the Sep 3 session.
Key Figures
- Technology priorities
- 2 priorities
- Foundation and Acceleration operating model
- Technology experience
- three decades
- Balaji Rangaswamy's enterprise technology experience
- Business scope
- $30 billion
- Collins Aerospace business spanning five strategic business units
- Team members
- over 150,000 team members
- GXO company description
- Facilities
- more than 1,000 facilities
- GXO company description
- Facility footprint
- more than 200 million square feet
- GXO company description
Historical Context
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Participation announced for two September investor conferences; shares rose 0.43%.
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Arrow McLaren partnership activation was announced; shares declined 0.49%.
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Three GXO leaders received supply-chain awards; shares declined 2.55%.
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Second-quarter results included diluted EPS slightly below the prior-year quarter; shares fell 9.07%.
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NYSE opening-bell event and investor day were announced; shares declined 3.32%.
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Key Terms
erp technical
data governance technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Balaji Rangaswamy joins GXO in newly created role of Chief Information Officer
Enhanced operating model to deliver two mandates: ensuring enterprise systems support growth at scale and resilience and accelerating GXO’s innovation agenda
GREENWICH, Conn., Sept. 03, 2026 (GLOBE NEWSWIRE) -- GXO Logistics, Inc. (NYSE: GXO), the world's largest pure-play contract logistics provider, today announced an expansion of its Technology organization to further strengthen the company's ability to scale, innovate and support long-term growth. As part of its enhanced operating model, Balaji Rangaswamy joins GXO today in the newly created role of Chief Information Officer (CIO), reporting to CEO Patrick Kelleher.
The expanded technology organization will be structured around two complementary priorities: Foundation and Acceleration. As CIO, Rangaswamy will lead Foundation, with responsibility for the enterprise systems, architecture and core technology capabilities that enable scale, including information strategy, information risk, data governance, cybersecurity, digital resilience and service management. Chief Technology Officer Nizar Trigui will focus on the Acceleration mandate, including the expansion of GXO IQ, Agentic AI, Physical AI, robotics and other emerging technologies that have the potential to transform supply chain operations.
GXO CEO Patrick Kelleher said, “As the company and our technology ambitions have grown, we’ve sharpened our focus on two critical priorities: building a scalable, resilient technology foundation and accelerating innovation. These mandates are deeply connected. Nizar will lead our innovation agenda, while Balaji's decades of experience leading large-scale technology transformations and modernizing enterprise systems will help strengthen the foundation that enables execution, accelerates innovation and supports long-term growth.”
"A strong technology foundation isn't just about keeping systems running. It's about continuously modernizing and integrating ERP, WMS and other core enterprise systems so the business can move faster with confidence,” said Rangaswamy. “I'm looking forward to partnering with Nizar and the broader leadership team to build on that foundation, helping GXO accelerate innovation, enhance agility and scale with confidence."
Rangaswamy has three decades of experience in enterprise technology, with expertise in ERP consolidation, supply chain and finance process harmonization, operational resilience, analytics and M&A systems integration. He joins GXO from Collins Aerospace, an RTX business, where he served as Vice President of Digital Technology for a
Earlier in his career, Rangaswamy served as Chief Information Officer at Ricoh Americas Corporation and KLX Aerospace Solutions, and as Vice President, Information Technology & Data Analytics at The Boeing Company, with CIO-level responsibility for Boeing Global Services and the company's Supply Chain organization, where he led an ERP transformation and post-acquisition systems integration efforts that delivered substantial synergy value.
About GXO
GXO Logistics, Inc. (NYSE: GXO) is the world’s largest pure-play contract logistics provider and is positioned to capitalize on the rapid growth of ecommerce, automation and outsourcing. GXO has over 150,000 team members across more than 1,000 facilities, totaling more than 200 million square feet. The company serves the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed. GXO corporate headquarters is in Greenwich, Connecticut. Visit GXO.com for more information and connect with GXO on LinkedIn, X, Facebook, Instagram and YouTube.
Media contact
Matthew Schmidt
+1 203-307-2809
matt.schmidt@gxo.com
Investor contact
Kristine Kubacki, CFA
+1 203-769-7206
kristine.kubacki@gxo.com
Attachment
FAQ
AI-generated questions and answers. How Rhea-AI works. Not financial advice.
What technology leadership changes did GXO (GXO) announce?
GXO expanded its Technology organization by creating a new Chief Information Officer role and defining two priorities: Foundation and Acceleration. Balaji Rangaswamy becomes CIO leading Foundation, while CTO Nizar Trigui focuses on Acceleration and emerging technologies such as GXO IQ, Agentic AI and robotics.
Who is Balaji Rangaswamy and what is his role at GXO (GXO)?
Balaji Rangaswamy joined GXO as Chief Information Officer, a newly created position reporting to the CEO. He leads the Foundation mandate, covering enterprise systems, architecture, information strategy, risk, data governance, cybersecurity, digital resilience and service management to enable scale and resilience.
What are the Foundation and Acceleration mandates in GXO's technology organization?
The Foundation mandate, led by the CIO, focuses on enterprise systems, architecture, information strategy, risk, data governance, cybersecurity, digital resilience and service management. The Acceleration mandate, led by the CTO, targets GXO IQ, Agentic AI, Physical AI, robotics and other emerging technologies to transform supply chain operations.
What experience does Balaji Rangaswamy bring to GXO (GXO) as CIO?
Rangaswamy has about three decades of enterprise technology experience, including roles at Collins Aerospace as Vice President of Digital Technology for a $30 billion business, CIO positions at Ricoh Americas and KLX Aerospace Solutions, and IT and data analytics leadership at Boeing, where he led ERP transformation and post-acquisition systems integration.
How does GXO (GXO) describe the goal of its expanded technology organization?
The company states that the enhanced model is designed to build a scalable, resilient technology foundation while accelerating innovation. Management links modern, integrated enterprise systems with the ability to execute its innovation agenda, enhance agility and support long-term growth in contract logistics.
What will CTO Nizar Trigui focus on under GXO's new structure?
Under the new structure, Chief Technology Officer Nizar Trigui leads the Acceleration mandate. His focus includes expanding GXO IQ, Agentic AI, Physical AI, robotics and other emerging technologies that the company says have the potential to transform supply chain operations for its customers.