Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Limited (Nasdaq: IBEX) is a global BPO and customer experience company whose news flow centers on financial performance, AI-powered CX innovation, client partnerships, and sector expansion. This page aggregates company announcements, earnings releases, and other updates so readers can follow how ibex executes its customer lifecycle and digital engagement strategy.
Regular earnings and guidance updates are a major component of IBEX news. The company issues press releases on quarterly and annual results, discussing revenue growth, net income, adjusted net income, adjusted EBITDA, and earnings per share. These releases often highlight performance in key verticals such as retail and e-commerce, HealthTech, and travel, transportation and logistics, as well as the contribution of its digital acquisition business and offshore delivery regions.
ibex also publishes news on technology and AI developments, including the evolution of its AI-powered Wave iX platform and AI Automate Agent deployments. Announcements describe how these tools support Generative CX, omnichannel engagement, and automation in contact centers. Leadership appointments, such as the naming of a Chief Technology Officer to guide AI strategy and global infrastructure, appear in this news stream as well.
Another recurring theme is strategic positioning and partnerships. News items cover ibex’s participation in CX industry events, collaborations with brands in hospitality and other sectors, and its focus on serving government agencies with AI-driven citizen engagement solutions. Philanthropic and community initiatives through ibex Cares, along with sponsorships of charitable events, are also reflected in the company’s releases.
Investors, analysts, and CX professionals can use this news page to monitor IBEX’s financial trends, technology roadmap, sector focus, and governance-related disclosures over time.
IBEX (IBEX) reported record Q2 fiscal 2026 results: revenue $164.2M (+16.7% YoY), adjusted EBITDA $20.7M (+25.2% YoY), diluted EPS $0.83 (+44.9% YoY) and adjusted EPS $0.87 (+46.3% YoY).
The company raised fiscal 2026 guidance to $620–$630M revenue and $80–$82M adjusted EBITDA, and noted increased capex to support capacity and AI investments.
ibex (NASDAQ: IBEX) was ranked in the Top 10 Best Places to Work for Service Professionals in the Caribbean and Central America by Great Place to Work on Jan 28, 2026. ibex Nicaragua earned its fifth Great Place to Work certification, including 2025, and marked its 10th anniversary.
The Nicaragua site has grown to more than 2,200 employees and cites expansion into technology plus new client wins in utilities, gaming, and waste management, highlighting investments in training, facilities, and career development.
IBEX (Nasdaq: IBEX) will report its second quarter 2026 financial results after market close on Thursday, February 5, 2026. Management will host a conference call and webcast to discuss financial results, recent developments, and business outlook at 4:30 p.m. ET. Registration is required for dial-in/PIN and the webcast.
Investors and analysts can listen via the live call or webcast and will hear prepared remarks followed by a Q&A session with management.
ibex (NASDAQ: IBEX) was named one of Asia’s Most Influential Companies at The ACES Awards 2025, with ibex Philippines receiving the award at the gala on November 27, 2025 in Bali.
The company operates 10 CX service centers in the Philippines, recently opened a second Davao site at Felcris Centrale, and runs about 30 global operations facilities serving ~36,000 employees and handling nearly 170 million customer interactions annually. The recognition highlights ibex’s focus on sustainability, employee engagement, and CX innovation.
ibex (NASDAQ: IBEX) announced on November 19, 2025 that its ibex Wave iX AI Virtual Agent won the 2025 Globee® Technology Award for AI-Driven Customer Experience and the Globee® Award for Excellence in Customer Experience. The awards recognize ibex’s AI-powered conversational chat and voice capabilities and end-to-end CX solutions.
ibex highlighted its global scale: approximately 36,000 employees, ~30 operations facilities, and management of nearly 170 million customer interactions annually. The company positions Wave iX as a market-leading AI solution for personalized customer engagement.
IBEX (Nasdaq: IBEX) reported a record start to fiscal 2026 for the quarter ended September 30, 2025 with Revenue $151.2M (+16.5% YoY), Net income $12.0M, and Adjusted EBITDA $19.5M (+24.9% YoY). Diluted EPS was $0.82 (+91% YoY) and adjusted EPS was $0.90 (+74% YoY). Free cash flow rose to $8.0M from $4.1M, and net cash improved to $21.1M. Management raised fiscal 2026 guidance to Revenue $605–$620M (from $590–$610M) and Adjusted EBITDA $78–$81M (from $75–$79M). Capital expenditures were $7.6M for the quarter with FY26 capex guidance of $20–$25M. The company cited strength in Retail & E-commerce, HealthTech, and Travel verticals as growth drivers.
IBEX (Nasdaq: IBEX) will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast at 4:30 p.m. ET to discuss results, recent developments, and business outlook. Registration is required for dial-in and webcast access.
IBEX provides BPO and AI-powered customer engagement solutions, operates ~30 global CX delivery facilities, employs more than 33,000 people, and manages nearly 170 million customer interactions annually. Investor and media contacts are provided for follow-up.
ibex (NASDAQ: IBEX) and Red Roof will present a joint session at the ICMI Contact Center Expo in Orlando, October 27-30, 2025. The panel, “The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience,” is scheduled for Wednesday, October 29, 2025, 4:00–5:00 p.m. ET at Loews Royal Pacific Resort.
Speakers include Shanna Wright and Katie Henshaw of Red Roof and Kristi Walsh of ibex. ibex representatives will also demo AI-powered contact center solutions aimed at improving customer interactions, optimizing performance, and reducing operating costs.
Authenticom Group announced on October 16, 2025 the acquisition of substantially all assets of iSKY's Automotive Experience Division from IBEX, including the RefleCX™ platform.
The deal expands Authenticom's data management and connectivity capabilities into real-time customer experience (CX) management, creating a unified platform that connects data, sentiment and dealer/OEM workflows. Authenticom positions this as the industry's first full-stack CX and connectivity platform for automotive brands worldwide, intended to enable faster responses to customer feedback and continuous interaction improvements.
ibex (NASDAQ: IBEX) announced on October 9, 2025 the appointment of Michael Ringman as Chief Technology Officer. Ringman brings over 25 years of technology leadership and will lead ibex's AI strategy, global infrastructure, and IT security to advance its AI-driven customer experience solutions.
Ringman previously spent 13+ years at TELUS International and nearly 12 years at TTEC, where he managed a $40 million budget and led a team of over 80 technology professionals. ibex operates ~30 global operations facilities, employs > 33,000 people, manages ~175 million customer interactions annually, and cites > $2.2B in lifetime customer revenue added each year.