Ibex Ltd Stock Price, News & Analysis

ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, has announced its sponsorship of the 2025 Creighton Farms Invitational taking place August 24-25 in Aldie, Va. The event benefits the Nicklaus Children's Health Care Foundation and PKU Hope Foundation.

The company, through its ibex Cares global philanthropic program, has contributed hundreds of thousands of dollars to various charitable causes. ibex currently operates approximately 31 global facilities with over 31,000 employees, managing nearly 200 million customer interactions and adding over $2.2B in lifetime customer revenue annually.

ibex (NASDAQ: IBEX) has appointed Michael Darwal as President of ibex Digital, marking a significant leadership advancement for the company's digital division. Darwal, who joined ibex in 2013, will maintain his role as Deputy CFO while leading the digital team that manages over 200 million customer interactions and generates more than $2 billion in lifetime value annually for clients.

Under Darwal's previous leadership, ibex Digital has achieved double-digit growth rates and improved customer acquisition volumes across major clients. The division specializes in paid search, social, SEO, and affiliate marketing channels, delivering online acquisition technology and customer engagement solutions from onshore, offshore, and nearshore locations.

ibex (NASDAQ: IBEX), a leading BPO and AI-powered customer engagement solutions provider, has been recognized as a Leader in Frost & Sullivan's Radar™ Customer Experience Management Outsourcing 2025 report for both North America and Latin America. The company's Wave iX AI solutions platform was highlighted as a game-changer in technology-driven CX management.

The company manages 175 million critical customer interactions and adds over $2.2B in lifetime customer revenue annually through its global network of 30 operations facilities and 31,000 employees. Notable achievements include 95% of leadership positions being filled by former agents and strong performance in innovation and growth metrics.

ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, has donated $25,000 to Wounded Warrior Project (WWP) through its ibex Cares philanthropic program. The donation supports WWP's mission of helping post-9/11 wounded, ill, or injured veterans with physical, mental, and financial well-being. WWP, founded in 2003, has grown to become the nation's leading veterans service organization, providing free services to warriors and their families. ibex, which operates 31 facilities globally with approximately 31,000 employees, manages nearly 175 million customer interactions and adds over $2.2B in lifetime customer revenue annually. The donation reflects ibex's commitment to community service and supporting veterans through its corporate social responsibility initiatives.

ibex announced the winners of its 2025 CX Leadership Awards at Customer Contact Week in Las Vegas, recognizing top innovators in customer experience. Seven industry leaders were honored: Natalie Beckerman (IHG Hotels & Resorts), Jeremy Victor (Noom), Lionel Holguin (Bridgecrest), Lisa Wysocky (Sonos), Michael Jones (The Home Depot), Ryan Moore (DailyPay), and Vanessa Hardy-Bowen (Spirit Airlines). The awards celebrate individuals who have demonstrated excellence in transforming customer experience through AI innovation, operational excellence, and human-centered approaches. Winners were selected for their contributions to enabling seamless customer engagement, creating extraordinary experiences, and streamlining customer journeys.

A new global survey by Ryan Strategic Advisory reveals that 81% of enterprise CX leaders plan to implement AI technologies in their contact centers in 2025. The study, announced by ibex (NASDAQ: IBEX), gathered insights from 819 enterprise executives with contact center decision-making authority. CX insights and analytics (4.3/5) and real-time agent assistance (4.0/5) were identified as AI's most valuable applications. Security and privacy emerged as top concerns (50% of respondents), followed by ethical AI use (49%). The survey highlights growing enterprise demand for AI solutions and expertise in customer experience operations. ibex, a global BPO provider with 31,000 employees across 30 facilities, manages 175 million customer interactions and generates over $2.2B in lifetime customer revenue annually.

ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, will showcase its AI-powered CX solutions at CCW Customer Contact Week Las Vegas from June 9-12, 2025. The company will demonstrate its Wave iX solutions, including AI Virtual Agent for automated customer interactions and Wave iX Translate for real-time translations in 150+ languages. The event will feature a Fireside Chat titled 'Is Your AI Ready For Real World Customers?' discussing AI implementation best practices. ibex will also host the 4th annual CX Leadership Awards at Caesars Palace. The company currently operates approximately 30 global facilities, employs over 31,000 people, manages nearly 175 million customer interactions, and adds over $2.2B in lifetime customer revenue annually.

IBEX Limited (NASDAQ: IBEX), a leading provider of BPO and AI-powered customer engagement solutions, announced its participation in Baird's 2025 Global Consumer, Technology & Services Conference in New York City. CEO Bob Dechant and CFO Taylor Greenwald will lead a Fireside Chat on June 3, 2025, at 2 p.m. ET, where they will discuss the company and engage in a Q&A session. The executives will also be available for individual investor meetings during the conference.

ibex (NASDAQ: IBEX) has appointed Ricky Fields as Global Head of Business Development for Wave iX, the company's AI-powered customer experience platform. Fields, bringing over 25 years of experience from companies like Google, HPE, Cloudflare, and Avaya, will report to Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX.

As a leading BPO provider, ibex manages hundreds of millions of customer interactions and processes $2.2B in lifetime customer revenue annually through its global network of 30 operations facilities and 31,000 employees. Fields will drive the go-to-market strategy for Wave iX, focusing on scaling non-human agent solutions for autonomous customer experiences across industries.