Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Ltd (IBEX) is a global leader in business process outsourcing and AI-powered customer engagement solutions, serving enterprises across telecommunications, healthcare, and financial services. This news hub provides investors and industry professionals with essential updates on the company's strategic initiatives, technological advancements, and market positioning.
Access timely updates including earnings announcements, partnership developments, and innovation milestones related to IBEX's digital CX platforms. Our curated news collection covers critical areas such as omni-channel customer experience enhancements, AI-driven analytics implementations, and global service delivery expansions.
Key content categories include financial performance reports, technology deployments like the ibex Wave iX suite, strategic client acquisitions, and operational updates across the company's global delivery centers. Each update is selected for its relevance to understanding IBEX's role in shaping modern customer experience ecosystems.
Bookmark this page for streamlined access to verified corporate communications and analysis-neutral reporting on IBEX's progress in digital transformation and BPO innovation. Regular updates ensure stakeholders maintain informed perspectives on the company's evolving service offerings and industry leadership.
ibex (NASDAQ: IBEX) announced on November 19, 2025 that its ibex Wave iX AI Virtual Agent won the 2025 Globee® Technology Award for AI-Driven Customer Experience and the Globee® Award for Excellence in Customer Experience. The awards recognize ibex’s AI-powered conversational chat and voice capabilities and end-to-end CX solutions.
ibex highlighted its global scale: approximately 36,000 employees, ~30 operations facilities, and management of nearly 170 million customer interactions annually. The company positions Wave iX as a market-leading AI solution for personalized customer engagement.
IBEX (Nasdaq: IBEX) reported a record start to fiscal 2026 for the quarter ended September 30, 2025 with Revenue $151.2M (+16.5% YoY), Net income $12.0M, and Adjusted EBITDA $19.5M (+24.9% YoY). Diluted EPS was $0.82 (+91% YoY) and adjusted EPS was $0.90 (+74% YoY). Free cash flow rose to $8.0M from $4.1M, and net cash improved to $21.1M. Management raised fiscal 2026 guidance to Revenue $605–$620M (from $590–$610M) and Adjusted EBITDA $78–$81M (from $75–$79M). Capital expenditures were $7.6M for the quarter with FY26 capex guidance of $20–$25M. The company cited strength in Retail & E-commerce, HealthTech, and Travel verticals as growth drivers.
IBEX (Nasdaq: IBEX) will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast at 4:30 p.m. ET to discuss results, recent developments, and business outlook. Registration is required for dial-in and webcast access.
IBEX provides BPO and AI-powered customer engagement solutions, operates ~30 global CX delivery facilities, employs more than 33,000 people, and manages nearly 170 million customer interactions annually. Investor and media contacts are provided for follow-up.
ibex (NASDAQ: IBEX) and Red Roof will present a joint session at the ICMI Contact Center Expo in Orlando, October 27-30, 2025. The panel, “The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience,” is scheduled for Wednesday, October 29, 2025, 4:00–5:00 p.m. ET at Loews Royal Pacific Resort.
Speakers include Shanna Wright and Katie Henshaw of Red Roof and Kristi Walsh of ibex. ibex representatives will also demo AI-powered contact center solutions aimed at improving customer interactions, optimizing performance, and reducing operating costs.
Authenticom Group announced on October 16, 2025 the acquisition of substantially all assets of iSKY's Automotive Experience Division from IBEX, including the RefleCX™ platform.
The deal expands Authenticom's data management and connectivity capabilities into real-time customer experience (CX) management, creating a unified platform that connects data, sentiment and dealer/OEM workflows. Authenticom positions this as the industry's first full-stack CX and connectivity platform for automotive brands worldwide, intended to enable faster responses to customer feedback and continuous interaction improvements.
ibex (NASDAQ: IBEX) announced on October 9, 2025 the appointment of Michael Ringman as Chief Technology Officer. Ringman brings over 25 years of technology leadership and will lead ibex's AI strategy, global infrastructure, and IT security to advance its AI-driven customer experience solutions.
Ringman previously spent 13+ years at TELUS International and nearly 12 years at TTEC, where he managed a $40 million budget and led a team of over 80 technology professionals. ibex operates ~30 global operations facilities, employs > 33,000 people, manages ~175 million customer interactions annually, and cites > $2.2B in lifetime customer revenue added each year.
ibex (NASDAQ: IBEX), a leading BPO and AI-powered customer engagement solutions provider, announced its sponsorship of the Customer Response Summit in San Diego from September 17-19, 2025. The company will deliver a "Moments of Brilliance" presentation alongside Peloton, showcasing innovative CX strategies and technology.
The three-day conference, organized by Execs In The Know (EITK), celebrates its 15th anniversary of advancing customer experience excellence. ibex will demonstrate its AI-powered solutions focused on improving customer interactions, optimizing contact center performance, and enhancing business outcomes while reducing operational costs.
IBEX Limited (NASDAQ:IBEX), a business process outsourcing provider, reported exceptional Q4 and FY2025 financial results. Q4 revenue surged 18.2% to $147.1 million, marking the highest growth rate in 11 quarters. Full-year revenue increased 9.8% to $558.3 million.
The company achieved record Q4 metrics with diluted EPS of $0.66 and adjusted EPS of $0.87, growing 19% and 50% respectively. FY2025 diluted EPS reached $2.36, up 28%, while adjusted EPS hit $2.75, up 31%. Growth was primarily driven by strong performance in HealthTech (+23.2%), Travel & Logistics (+13.7%), and Retail & E-commerce (+12.6%) verticals.
For FY2026, IBEX projects revenue between $590-$610 million and adjusted EBITDA of $75-79 million. Q1 FY2026 revenue is expected at $143-146 million.
ibex (NASDAQ: IBEX), a leading BPO provider, has announced its strategic expansion into the government sector to deliver AI-powered customer experience solutions. The company aims to help federal, state, and local agencies modernize their citizen engagement operations through their Wave iX platform and extensive experience in regulated industries.
With over 33,000 employees across 30 global operations facilities, ibex currently manages 170 million customer interactions annually, generating over $2.2B in lifetime customer revenue. The company's solutions, compliant with HIPAA, SOC 2, and PCI standards, will focus on delivering cost-effective, AI-driven citizen experiences while helping government agencies improve efficiency and reduce operational costs.
IBEX Limited (NASDAQ:IBEX), a leading provider of BPO and AI-powered customer engagement solutions, has scheduled its fourth quarter and fiscal year 2025 financial results announcement for September 11, 2025, after market close.
The company will host a conference call and webcast at 4:30 p.m. ET where management will discuss financial results, recent developments, and provide a business outlook. Interested parties can register for the conference call to receive dial-in details and PIN, or access the webcast through the provided registration links.