Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Limited (Nasdaq: IBEX) is a global BPO and customer experience company whose news flow centers on financial performance, AI-powered CX innovation, client partnerships, and sector expansion. This page aggregates company announcements, earnings releases, and other updates so readers can follow how ibex executes its customer lifecycle and digital engagement strategy.
Regular earnings and guidance updates are a major component of IBEX news. The company issues press releases on quarterly and annual results, discussing revenue growth, net income, adjusted net income, adjusted EBITDA, and earnings per share. These releases often highlight performance in key verticals such as retail and e-commerce, HealthTech, and travel, transportation and logistics, as well as the contribution of its digital acquisition business and offshore delivery regions.
ibex also publishes news on technology and AI developments, including the evolution of its AI-powered Wave iX platform and AI Automate Agent deployments. Announcements describe how these tools support Generative CX, omnichannel engagement, and automation in contact centers. Leadership appointments, such as the naming of a Chief Technology Officer to guide AI strategy and global infrastructure, appear in this news stream as well.
Another recurring theme is strategic positioning and partnerships. News items cover ibex’s participation in CX industry events, collaborations with brands in hospitality and other sectors, and its focus on serving government agencies with AI-driven citizen engagement solutions. Philanthropic and community initiatives through ibex Cares, along with sponsorships of charitable events, are also reflected in the company’s releases.
Investors, analysts, and CX professionals can use this news page to monitor IBEX’s financial trends, technology roadmap, sector focus, and governance-related disclosures over time.
IBEX (Nasdaq: IBEX) will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast at 4:30 p.m. ET to discuss results, recent developments, and business outlook. Registration is required for dial-in and webcast access.
IBEX provides BPO and AI-powered customer engagement solutions, operates ~30 global CX delivery facilities, employs more than 33,000 people, and manages nearly 170 million customer interactions annually. Investor and media contacts are provided for follow-up.
ibex (NASDAQ: IBEX) and Red Roof will present a joint session at the ICMI Contact Center Expo in Orlando, October 27-30, 2025. The panel, “The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience,” is scheduled for Wednesday, October 29, 2025, 4:00–5:00 p.m. ET at Loews Royal Pacific Resort.
Speakers include Shanna Wright and Katie Henshaw of Red Roof and Kristi Walsh of ibex. ibex representatives will also demo AI-powered contact center solutions aimed at improving customer interactions, optimizing performance, and reducing operating costs.
Authenticom Group announced on October 16, 2025 the acquisition of substantially all assets of iSKY's Automotive Experience Division from IBEX, including the RefleCX™ platform.
The deal expands Authenticom's data management and connectivity capabilities into real-time customer experience (CX) management, creating a unified platform that connects data, sentiment and dealer/OEM workflows. Authenticom positions this as the industry's first full-stack CX and connectivity platform for automotive brands worldwide, intended to enable faster responses to customer feedback and continuous interaction improvements.
ibex (NASDAQ: IBEX) announced on October 9, 2025 the appointment of Michael Ringman as Chief Technology Officer. Ringman brings over 25 years of technology leadership and will lead ibex's AI strategy, global infrastructure, and IT security to advance its AI-driven customer experience solutions.
Ringman previously spent 13+ years at TELUS International and nearly 12 years at TTEC, where he managed a $40 million budget and led a team of over 80 technology professionals. ibex operates ~30 global operations facilities, employs > 33,000 people, manages ~175 million customer interactions annually, and cites > $2.2B in lifetime customer revenue added each year.
ibex (NASDAQ: IBEX), a leading BPO and AI-powered customer engagement solutions provider, announced its sponsorship of the Customer Response Summit in San Diego from September 17-19, 2025. The company will deliver a "Moments of Brilliance" presentation alongside Peloton, showcasing innovative CX strategies and technology.
The three-day conference, organized by Execs In The Know (EITK), celebrates its 15th anniversary of advancing customer experience excellence. ibex will demonstrate its AI-powered solutions focused on improving customer interactions, optimizing contact center performance, and enhancing business outcomes while reducing operational costs.
IBEX Limited (NASDAQ:IBEX), a business process outsourcing provider, reported exceptional Q4 and FY2025 financial results. Q4 revenue surged 18.2% to $147.1 million, marking the highest growth rate in 11 quarters. Full-year revenue increased 9.8% to $558.3 million.
The company achieved record Q4 metrics with diluted EPS of $0.66 and adjusted EPS of $0.87, growing 19% and 50% respectively. FY2025 diluted EPS reached $2.36, up 28%, while adjusted EPS hit $2.75, up 31%. Growth was primarily driven by strong performance in HealthTech (+23.2%), Travel & Logistics (+13.7%), and Retail & E-commerce (+12.6%) verticals.
For FY2026, IBEX projects revenue between $590-$610 million and adjusted EBITDA of $75-79 million. Q1 FY2026 revenue is expected at $143-146 million.
ibex (NASDAQ: IBEX), a leading BPO provider, has announced its strategic expansion into the government sector to deliver AI-powered customer experience solutions. The company aims to help federal, state, and local agencies modernize their citizen engagement operations through their Wave iX platform and extensive experience in regulated industries.
With over 33,000 employees across 30 global operations facilities, ibex currently manages 170 million customer interactions annually, generating over $2.2B in lifetime customer revenue. The company's solutions, compliant with HIPAA, SOC 2, and PCI standards, will focus on delivering cost-effective, AI-driven citizen experiences while helping government agencies improve efficiency and reduce operational costs.
IBEX Limited (NASDAQ:IBEX), a leading provider of BPO and AI-powered customer engagement solutions, has scheduled its fourth quarter and fiscal year 2025 financial results announcement for September 11, 2025, after market close.
The company will host a conference call and webcast at 4:30 p.m. ET where management will discuss financial results, recent developments, and provide a business outlook. Interested parties can register for the conference call to receive dial-in details and PIN, or access the webcast through the provided registration links.
ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, has announced its sponsorship of the 2025 Creighton Farms Invitational taking place August 24-25 in Aldie, Va. The event benefits the Nicklaus Children's Health Care Foundation and PKU Hope Foundation.
The company, through its ibex Cares global philanthropic program, has contributed hundreds of thousands of dollars to various charitable causes. ibex currently operates approximately 31 global facilities with over 31,000 employees, managing nearly 200 million customer interactions and adding over $2.2B in lifetime customer revenue annually.
ibex (NASDAQ: IBEX) has appointed Michael Darwal as President of ibex Digital, marking a significant leadership advancement for the company's digital division. Darwal, who joined ibex in 2013, will maintain his role as Deputy CFO while leading the digital team that manages over 200 million customer interactions and generates more than $2 billion in lifetime value annually for clients.
Under Darwal's previous leadership, ibex Digital has achieved double-digit growth rates and improved customer acquisition volumes across major clients. The division specializes in paid search, social, SEO, and affiliate marketing channels, delivering online acquisition technology and customer engagement solutions from onshore, offshore, and nearshore locations.