Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Limited reports news on its outsourced business services, business process outsourcing, and AI-powered customer experience operations. Company updates commonly cover quarterly results, fiscal guidance, digital acquisition activity, growth across client verticals such as healthcare, technology, retail and e-commerce, utilities, logistics, fintech, and travel, transportation and logistics.
IBEX news also includes developments in AI-enabled customer engagement, including the ibex Wave iX solution suite, AI agent-to-human agent workflows, analytics, automation, responsible AI certification, technology partnerships, conference participation, and investor communications. These updates reflect the company's focus on end-to-end customer journeys for global brands across digital and contact-center channels.
IBEX (Nasdaq: IBEX) will report its second quarter 2026 financial results after market close on Thursday, February 5, 2026. Management will host a conference call and webcast to discuss financial results, recent developments, and business outlook at 4:30 p.m. ET. Registration is required for dial-in/PIN and the webcast.
Investors and analysts can listen via the live call or webcast and will hear prepared remarks followed by a Q&A session with management.
ibex (NASDAQ: IBEX) was named one of Asia’s Most Influential Companies at The ACES Awards 2025, with ibex Philippines receiving the award at the gala on November 27, 2025 in Bali.
The company operates 10 CX service centers in the Philippines, recently opened a second Davao site at Felcris Centrale, and runs about 30 global operations facilities serving ~36,000 employees and handling nearly 170 million customer interactions annually. The recognition highlights ibex’s focus on sustainability, employee engagement, and CX innovation.
ibex (NASDAQ: IBEX) announced on November 19, 2025 that its ibex Wave iX AI Virtual Agent won the 2025 Globee® Technology Award for AI-Driven Customer Experience and the Globee® Award for Excellence in Customer Experience. The awards recognize ibex’s AI-powered conversational chat and voice capabilities and end-to-end CX solutions.
ibex highlighted its global scale: approximately 36,000 employees, ~30 operations facilities, and management of nearly 170 million customer interactions annually. The company positions Wave iX as a market-leading AI solution for personalized customer engagement.
IBEX (Nasdaq: IBEX) reported a record start to fiscal 2026 for the quarter ended September 30, 2025 with Revenue $151.2M (+16.5% YoY), Net income $12.0M, and Adjusted EBITDA $19.5M (+24.9% YoY). Diluted EPS was $0.82 (+91% YoY) and adjusted EPS was $0.90 (+74% YoY). Free cash flow rose to $8.0M from $4.1M, and net cash improved to $21.1M. Management raised fiscal 2026 guidance to Revenue $605–$620M (from $590–$610M) and Adjusted EBITDA $78–$81M (from $75–$79M). Capital expenditures were $7.6M for the quarter with FY26 capex guidance of $20–$25M. The company cited strength in Retail & E-commerce, HealthTech, and Travel verticals as growth drivers.
IBEX (Nasdaq: IBEX) will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast at 4:30 p.m. ET to discuss results, recent developments, and business outlook. Registration is required for dial-in and webcast access.
IBEX provides BPO and AI-powered customer engagement solutions, operates ~30 global CX delivery facilities, employs more than 33,000 people, and manages nearly 170 million customer interactions annually. Investor and media contacts are provided for follow-up.
ibex (NASDAQ: IBEX) and Red Roof will present a joint session at the ICMI Contact Center Expo in Orlando, October 27-30, 2025. The panel, “The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience,” is scheduled for Wednesday, October 29, 2025, 4:00–5:00 p.m. ET at Loews Royal Pacific Resort.
Speakers include Shanna Wright and Katie Henshaw of Red Roof and Kristi Walsh of ibex. ibex representatives will also demo AI-powered contact center solutions aimed at improving customer interactions, optimizing performance, and reducing operating costs.
Authenticom Group announced on October 16, 2025 the acquisition of substantially all assets of iSKY's Automotive Experience Division from IBEX, including the RefleCX™ platform.
The deal expands Authenticom's data management and connectivity capabilities into real-time customer experience (CX) management, creating a unified platform that connects data, sentiment and dealer/OEM workflows. Authenticom positions this as the industry's first full-stack CX and connectivity platform for automotive brands worldwide, intended to enable faster responses to customer feedback and continuous interaction improvements.
ibex (NASDAQ: IBEX) announced on October 9, 2025 the appointment of Michael Ringman as Chief Technology Officer. Ringman brings over 25 years of technology leadership and will lead ibex's AI strategy, global infrastructure, and IT security to advance its AI-driven customer experience solutions.
Ringman previously spent 13+ years at TELUS International and nearly 12 years at TTEC, where he managed a $40 million budget and led a team of over 80 technology professionals. ibex operates ~30 global operations facilities, employs > 33,000 people, manages ~175 million customer interactions annually, and cites > $2.2B in lifetime customer revenue added each year.
ibex (NASDAQ: IBEX), a leading BPO and AI-powered customer engagement solutions provider, announced its sponsorship of the Customer Response Summit in San Diego from September 17-19, 2025. The company will deliver a "Moments of Brilliance" presentation alongside Peloton, showcasing innovative CX strategies and technology.
The three-day conference, organized by Execs In The Know (EITK), celebrates its 15th anniversary of advancing customer experience excellence. ibex will demonstrate its AI-powered solutions focused on improving customer interactions, optimizing contact center performance, and enhancing business outcomes while reducing operational costs.
IBEX Limited (NASDAQ:IBEX), a business process outsourcing provider, reported exceptional Q4 and FY2025 financial results. Q4 revenue surged 18.2% to $147.1 million, marking the highest growth rate in 11 quarters. Full-year revenue increased 9.8% to $558.3 million.
The company achieved record Q4 metrics with diluted EPS of $0.66 and adjusted EPS of $0.87, growing 19% and 50% respectively. FY2025 diluted EPS reached $2.36, up 28%, while adjusted EPS hit $2.75, up 31%. Growth was primarily driven by strong performance in HealthTech (+23.2%), Travel & Logistics (+13.7%), and Retail & E-commerce (+12.6%) verticals.
For FY2026, IBEX projects revenue between $590-$610 million and adjusted EBITDA of $75-79 million. Q1 FY2026 revenue is expected at $143-146 million.